Configuring Your System

When a phone is configured with a DNS server, it will behave as follows by default:

An initial attempt to resolve a hostname that is within the static DNS cache, for example to register with its SIP registrar, results in a query to the DNS.

If the initial DNS query returns no results for the hostname or cannot be contacted, then the values in the static cache are used for their configured time interval.

After the configured time interval has elapsed, a resolution attempt of the hostname will again result in a query to the DNS.

If a DNS query for a hostname that is in the static cache returns a result, the values from the DNS are used and the statically cached values are ignored.

When a phone is not configured with a DNS server, it will behave as follows

An attempt to resolve a hostname that is within the static DNS cache will always return the results from the static cache.

Support for negative DNS caching as described in RFC 2308 is also provided to allow faster failover when prior DNS queries have returned no results from the DNS server. For more information, go to http://tools.ietf.org/html/rfc2308 .

Configuration changes can be performed centrally at the boot server:

Central

Configuration file:

Specify DNS NAPTR, SRV, and A records for use when the phone is

(boot server)

sip.cfg

not configured to use a DNS server.

 

 

For more information, refer to DNS Cache <dns/> on page A-100.

 

 

 

Configuration File Examples

Polycom recommends that you create another file with your organization’s modifications. If you must change any Polycom templates, back them up first.

For more information, refer to the “Configuration File Management on SoundPoint IP Phones” whitepaper at www.polycom.com/support/voice/.

Example 1

This example shows how to configure static DNS cache using A records IP addresses in SIP server address fields.

When the static DNS cache is not used, the sip.cfg configuration would look as follows:

reg.1.address="1001"

reg.1.server.1.address="172.23.0.140"

reg.1.server.1.port="5075"

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Polycom 1725-11530-310 manual Example, Central