Administrator’s Guide SoundPoint IP / SoundStation IP

Local

Local Phone User

Use the SIP Configuration menu to specify the local SIP signaling

(continued)

Interface

port, a default SIP server to register to and registration information for

 

 

up to twelve registrations (depending on the phone model). The SIP

 

 

Configuration menu contains a sub-set of all the parameters available

 

 

in the configuration files.

 

 

Either the Web Server or the boot server configuration files or the

 

 

local phone user interface should be used to configure registrations,

 

 

not a mixture of these options. When the SIP Configuration menu is

 

 

used, it is assumed that all registrations use the same server.

 

 

Changes are saved to local flash and backed up to <Ethernet

 

 

address>-phone.cfgon the boot server. Changes will permanently

 

 

override global settings unless deleted through the Reset Local

 

 

Config menu selection and the <Ethernet address>-phone.cfgis

 

 

removed from the boot server.

 

 

For more information, refer to Local <local/> on page A-6, Server

 

 

<server/> on page A-7, and Registration <reg/> on page A-107.

 

 

 

Automatic Call Distribution

The phone allows automatic call distribution (ACD) login and logout. This feature depends on support from a SIP server.

Configuration changes can performed centrally at the boot server:

Central

Configuration file:

Turn this feature on or off.

(boot server)

sip.cfg

For more information, refer to Feature <feature/> on page A-92.

 

 

 

 

Configuration file:

Enable this feature per registration.

 

phone1.cfg

For more information, refer to Registration <reg/> on page A-107.

 

 

 

 

The phone also supports ACD agent available and unavailable. This feature depends on support from a SIP server.

Configuration changes can performed centrally at the boot server:

Central

Configuration file:

Turn this feature on or off.

(boot server)

sip.cfg

For more information, refer to Feature <feature/> on page A-92.

 

 

 

 

Configuration file:

Enable this feature per registration.

 

phone1.cfg

For more information, refer to Registration <reg/> on page A-107.

 

 

 

 

Server Redundancy

Server redundancy is often required in VoIP deployments to ensure continuity of phone service for events where the call server needs to be taken offline for maintenance, the server fails, or the connection from the phone to the server fails.

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Polycom 1725-11530-310 manual Automatic Call Distribution, Server Redundancy