Polycom 1725-11530-310 guide

Administrator’s Guide SoundPoint IP / SoundStation IP

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Polycom 1725-11530-310 manual Administrator’s Guide SoundPoint IP / SoundStation IP

Contents

SIP 3.1.2B Disclaimer Copyright Notice About This Guide Administrator’s Guide SoundPoint IP / SoundStation IP Contents Administrator’s Guide SoundPoint IP / SoundStation IP Contents Troubleshooting Your SoundPoint IP / SoundStation IP Phones Contents Administrator’s Guide SoundPoint IP / SoundStation IP Introducing the SoundPoint IP / SoundStation IP Family SoundPoint IP Desktop Phones Administrator’s Guide SoundPoint IP / SoundStation IP SoundPoint IP SoundPoint IP 550/560 SoundPoint IP 600/601 SoundStation IP Conference Phones Currently supported conference phones are SoundStation IP Key Features of Your SoundPoint IP / SoundStation IP Phones SoundPoint IP 600 Administrator’s Guide SoundPoint IP / SoundStation IP Overview Where SoundPoint IP / SoundStation IP Phones Fit SoundPoint IP / SoundStation IP Phones on BootROM Session Initiation Protocol Application Architecture Application Configuration Master Configuration Files Application Configuration Files Application Configuration Files Resource Files Available Features Ring tones Synthesized tones Contact directories Overview Microsoft Live Communications Server Overview Administrator’s Guide SoundPoint IP / SoundStation IP New Features in SIP Administrator’s Guide SoundPoint IP / SoundStation IP Setting up Your System Setting Up the Network Dhcp or Manual TCP/IP Setup For more information on Dhcp options, go to Supported Provisioning Protocols FTP Tftp Http Https Certificate Authority List on page C-1 Modifying the Network ConfigurationMain Menu Dhcp Menu Server Menu Ethernet Menu Syslog Menu EM Power Name Possible Values Description Dhcp ClientDhcp Menu Phone IP Address Possible Name Values Description MenuSection, Server Menu Server Menu Menu Dhcp on page C-23 Name Possible Values DescriptionServer. Refer to Supported Provisioning Protocols on Or later. Passive FTP is still supported Password these characters if they are correctly escaped Using the method specified in RFCPassword, this will be ignored This will be ignored Setting unless you want to disable the PC port SettingEthernet menu Setting Up the Boot Server Refer to Basic Logging level/change/ and render Information, contact your Certified Polycom Reseller Create account and home directoryEach phone may open multiple connections to the server These permissions, but will not be able to upload files Deploying Phones From the Boot Server You must decide on a boot server security policySip.cfg Phone1.cfg 000000000000.cfg Directory~.xml SoundPointIP-dictionary.xmlone of each supported language Configuration Files on page C-4 Provisioning Phones SIP/ on page A-10 Configuration on page A-4PhoneMACaddress.cfg 5EL@ Provisioning SoundStation IP 7000 Phones Using CLink Upgrading SIP Application Supporting SoundPoint IP and SoundStation IP Phones Supporting SoundPoint IP 300 and 500 Phones To upgrade your SIP application Administrator’s Guide SoundPoint IP / SoundStation IP Configuring SoundPoint IP / SoundStation IP Phones Locally Setting Up Basic FeaturesThis chapter also provides instructions on Administrator’s Guide SoundPoint IP / SoundStation IP Call Log Call TimerCall Waiting Calling Party Identification Called Party IdentificationMissed Call Notification Context Sensitive Volume Control Central boot serverConnected Party Identification Customizable Audio Sound Effects Message Waiting Indication Distinctive Incoming Call TreatmentMessages and voice messages are waiting Saf/ on page A-30 or Sound Effects se/ on page A-31 Distinctive Ringing Distinctive Call WaitingAddress-directory Xml Local Handset, Headset, and Speakerphone Do Not Disturb116 Local Contact Directory Userpreferences/on page A-107 Direct Ory.xmlXml ?xml version=1.0 encoding=UTF-8 standalone=yes ? directory Directory Element Permitted Values InterpretationUTF-8’s variable length encoding Space is added between first and last names 7000, the maximum speed-dial index is Local Digit MapAuto-reject Soft Key Activated User Interface Microphone MuteSpeed Dial Boot server Ethernet Time and Date Display Ethernet Switch Idle Display Animation Their phone Graphic Display BackgroundsYour choice Automatic Off-Hook Call Placement Call HoldFor images, select a filename. For example AutoOffHook/ on page A-112 Call Transfer Hold/localReminder/ on page A-67 Local / Centralized Conferencing Manage Conferences Call Forward Directed Call Pick-Up Setting Up Advanced Features Group Call Pick-UpCall Park/Retrieve Last Call Return Configuring Your System Configurable Feature Keys Feature Key Layouts on page C-12 Multiple Line Keys per Registration Multiple Call Appearances Shared Call Appearances Bridged Line Appearance Busy Lamp Field Customizable Fonts and Indicators EchnicalBulletinspub.htmlLive Communications Server 2005 Integration on Attendant.uri Central boot Instant MessagingMultilingual User Interface Server Sip.cfg Swedish Fonts, refer to Fonts font/ on page A-72 Synthesized Call Progress Tones MicrobrowserSaf/ on page A-30 Call Progress Patterns on page A-33 Real-Time Transport Protocol Ports Corporate Directory Network Address TranslationNat/ on page A-120 Settings Basic Preferences Corporate Directory View This section contains the following information 670 have a functioning USB port Recording and Playback of Audio CallsDisplay Daisy-Chaining Phones Provisioning Phones Over CLink Enhanced Feature Keys Efk Efklist Efkprompt Version Special Characters This element describes behavior of enhanced feature key EfkEfklist This element contains the following parameters Efkprompt This element describes the behavior of the user prompts Special Characters VersionVersion efk.version=2 Macro Action Prompt Macro Substitution Expanded Macros Macro Action Using Invite if no active call or Dtmf if an active Prompt Macro SubstitutionCall. The use of refer method is call server Dependentand may require the addition of star codes Collected. The macros are case sensitive Prompt is not required for every macroExpanded Macros Contact Directory File Format on Examples Configuration File Changes Enhanced Feature Key XML FilesAction String Example Action string Contact Directory Changes Using Call Park KeyWell as others mapped to Park Return and Call Pickup Configurable Soft Keys New Call End Call Split Join Forward MyStatus and Buddies Hold, Transfer, and Conference Softkey.feature.newcall = Update the sip.cfg configuration as follows103 Update sip.cfg as follows Voice Mail Integration Multiple Registrations Server server/ on page A-7 Server Redundancy Automatic Call DistributionServer/ on page A-7, and Registration reg/ on page A-107 DNS SIP Server Name Resolution For Outgoing Calls Invite Fallback Configured Phone ConfigurationPhone Operation for Registration Presence Boot server Address-directory Microsoft Live Communications Server 2005 IntegrationImmediately with business contacts Examples on Roamingbuddies/ on page A-122 Roamingprivacy/ on page A-123 Refer to Roaming Buddies roamingbuddies/ on page A-122 Refer to Roaming Privacy roamingprivacy/ on page A-123 Set the reg.x.server.y.address to the LCS server name Set reg.x.auth.password to the LCS passwordLocate the roamingprivacy attribute Access URL in SIP Message Web Content Examples User Interface Signaling Changes Web Content Status Indication Settings Menu Static DNS Cache Example Dns.cache.A.1 , dns.cache.A.2 , and so on Set to null to force SRV lookups Display of Warnings from SIP Headers Setting Up Audio Features Low-Delay Audio Packet Transmission Jitter Buffer and Packet Error ConcealmentVoice Activity Detection Dynamic Noise Reduction Treble/Bass Controls Acoustic Echo Cancellation Dtmf Tone GenerationDtmf Event RTP Payload DTMF/ on page A-28 Following table summarizes the phone’s audio codec support Audio CodecsEffective Comfort Noise Fill Background Noise SuppressionOn page A-38 and Codec Profiles audioProfile/ on page A-41 Automatic Gain Control IP Type-of-ServiceIeee 802.1p/Q Three types of quality reports can be enabled Periodic-Generated during a call at a configurable periodVoice Quality Monitoring Threshold Setting Up Security Features Dynamic Noise ReductionTreble/Bass Controls Monitoring/ on page A-52 Local User and Administrator Privilege Levels Custom CertificatesPwd/length/ on page A-89 Tinspub.html Incoming Signaling Validation Configuration File EncryptionConfiguration changes can performed locally Secure Real-Time Transport Protocol Configuration on page A-124 Configuring SoundPoint IP / SoundStation IP Phones LocallyDevice.cfg Passwords Troubleshooting Your SoundPoint IP / SoundStation IP Phones Error Messages BootROM Error Messages Application Error Messages Status Menu Log Files Scheduled Logging Manual Log Upload Reading a Boot Log Following figure shows a portion of a boot log file Reading an Application Log Testing Phone HardwareFollowing figure shows a portion of an application log file Power and Startup Symptom Problem Corrective Action Controls Access to Screens and Systems To Rebooting the Phone on Calling Displays Phone on page C-10 Audio UpgradingOice/soundpointip/VoIPTechnicalBullet Inspub.html Administrator’s Guide SoundPoint IP / SoundStation IP Configuration Files Master Configuration Files One will cause a reboot loop Application Configuration CONFIGFILES=phone1MACADDRESS.cfg, sip.cfg MISCFILES= Configuration Files This configuration attribute is defined as follows Attribute Permitted Default Interpretation ValuesProtocol voIpProt This attribute includes Permitted Attribute Values Default Interpretation If voIpProt.server.x.address is aVoIpProt.server.x.transport is set to If voIpProt.server.x.transport is set to VoIpProt.server.x.address is an IP VoIpProt.SIP.lcs Parameter if set to 1 when the parameter To 1 default is Permitted Attribute Values Default Interpretation Reg.x.auth.optimizedInFailover takes Ept = 325,326,327,328,329,330 This attribute also includesLcl.ml.lang.tags.x in Multilingual ml Outbound Proxy outboundProxy Due to the additional signaling required Alert Information alertInfoRequest Validation requestValidation May have a negative performance impact Conference Setup conference Special Events specialEvent Supported when configured with the values Dial Plan dialplanUDP, TCP, or TLS Dialplan.applyToCallListDial This attributes also includes Digit Map digitmap Routing routing Configuration Files Attribute Permitted Values Default Interpretation Server server Emergency emergency Localization lcl Server serverEmergency emergency Multilingual ml Date and Time datetime Attribute Permitted Values Interpretation Lcl.ml.lang.menu.1Lcl.ml.lang.menu.2 Lcl.ml.lang.menu.3 Lcl.datetime.date.longFormat Lcl.datetime.date.dateTopLcl.ml.lang.tags.1 = Zh-cn,zhq=0.9,enq=0.8 Optional Set lcl.ml.lang to be the new languageregion string User Preferences up Permitted Attribute Values Interpretation OnIntensity, it will be replaced with OnIntensity value Tones tones Dual Tone Multi-Frequency Dtmf Chord-Sets chord Only be enabled when tone.dtmf.viaRtp is Disabled Be enabled when tone.dtmf.viaRtp is Sampled Audio for Sound Effects saf Following table, x is the sampled audio file number Sound Effects seTo SoundPointIPWelcome.wav Patterns pat Ring type rt Instruction Meaning Example Call Progress Patterns Miscellaneous PatternsCall progress Use within phone Pattern number Ringer Patterns Ringer pattern number Default descriptionCall progress Pattern number Use within phone Miscellaneous Patterns Miscellaneous Pattern number Use within phone Patterns on page A-34 SequentialDefined in Call Progress Patterns on page A-33 Voice Settings voice Following voice codecs are supported These codecs includeCodec Preferences codecPref Codec Profiles audioProfile Codec Preferences codecPref Permitted Attribute Values Default Interpretation Voice.codecPref.IP7000.G722 Codec Profiles audioProfile Attribute Default Attribute Default Attribute Default Acoustic Echo Cancellation aec Acoustic Echo Suppression aes Background Noise Suppression ns Feature Receive Equalization rxEq Transmit Equalization txEq Attribute Default If voice.vadEnable is set to 0, add attribute line Voice.vadEnable parameterCentral Report Collector collector Alert Reports alert Central Report Collector collector Server server RTCP-XR rtcpxrNable.periodic is set 1, since Alert Reports alert Quality of Service QOS Following settings control the 802.1p/Q userpriority fieldRTCP-XR rtcpxr Ethernet Ieee 802.1p/Q ethernet IP TOS IP These parameters apply to RTP packets Call Control callControlOther other RTP rtp Call Control callControl RTP rtp Basic TCP/IP Tcpip Qos.ip.callControl… Attribute Permitted Default Values Permitted Attribute Values Default Interpretation If fixedDayEnable is set to Start.dayOfWeekStart.date is ignored Stop.dayOfWeek Must be enabled for this to work RTP rtpTcpIpApp.port.rtp.filterByIp TcpIpApp.port.rtp.filterByPort Web Server httpd Default value is usedValue that is out of range, Call Handling Configuration call Configuration cfg Reg.x.callsPerLineKey. Refer to Registration If call.stickyAutoLineSeize is set to 1, this Shared Calls shared Hold, Local Reminder hold/localReminder SoundPoint IP 330/320 onlyBroadWorks calls server only. You must change Value if your organization uses a different call Servers IP 4000, 6000, and 7000 phones. For otherPhones a quick press and release of the line Key will resume a call whereas pressing Directory dir Local Directory local Corporate Directory corpDir.local.volatile.4meg Dir.local.volatile.8meg, this SoundPoint IP 320/330 is disabled Read only, speed dial entry onEnter the speed dial index followed By # Used for display purposes only Dir.corp.viewPersistence 600, and 601 legacy phones, useLeg tagged parameter. This Prevents slow behavior after exiting Presence pres Fonts font SoundPoint IP 320, 330, 430, 500 SoundPoint IP 550, 560, 600, 601, 650, IP330 font IP330 This configuration attribute is defined as follows Keys key Following table lists the functions that are available Functions Built-in default solid pattern is displayed Backgrounds bg Same to display correctly on grayscale Individual phone when the user lightens or Darkens the graphic during preview Following indicators are used by the phone Indicators indBitmaps bitmap IP500/, IP600/, IP4000/, Platform IP300/, IP 330/, IP400IP7000/ on page A-80 IP300/, IP330/, IP400/, IP500/, IP600 Attribute Permitted Interpretation ValuesIP4000/, and IP7000/ tag above LEDs led Following table, x is the LED number Event Logging log Level Interpretation Two types of logging are supported Three formats are available for the event timestampType Example Syslog Menu on Log.render.level maps toYou do not change this value Set starting with log.sched.x where x identifies the task Support append mode unlessServer is set up for this Uploaded if no new events have Encryption encryption Password Lengths pwd/length Security sec License license Provisioning prov RAM Disk ramdisk Request request Delay delayValue Feature feature Resource res Finder finder Quotas quotas Value. For the SoundStation IP 6000 Phones, this value is internally replaced by 2XPhones, this value is internally replaced by 4X Microbrowser mb SoundStation IP 4000, 6000, and 7000 phonesThis value is internally replaced by 2X the value. For Replaced by 4X the value Miscellaneous XML errors can occur on SoundPoint IP 430, 501, 550, 560, 600650, and 670 and SoundStation IP 4000 7000 phones Function is selected If mb.main.idleTimeoutUsed. Refer to User Preferences up/ on Applications apps Detrimental effect on performance of the phone Non-Null values Apps.push.password must be set to non-NullValues DNS Cache dns Peer Networking pnetNaptr NAPTR/ attribute SRV SRV Http//tools.ietf.org/html/rfc2915 Http//tools.ietf.org/html/rfc2782 Soft Keys softkey Macro Definition on Permitted Attribute Values Default Interpretation New Call and Callers soft keys For this soft key to be displayed Per-Phone Configuration Parameters include Registration reg User Preferences userpreferences Is non-Null, all of the reg.x.server.y.xxx Parameters will override the parametersSpecified in sip.cfg in Server server/ on A-7 Shared line counts as a call for every phone Refer to Call Handling Configuration callSharing that registration If reg.x.serverFeatureControl.cf is not Calls call VoIpProt.SIP.strictLineSeize is More information, refer to SIP SIP/ on Set to 1 enabled, this parameter is ignored. ForSylantro call server only If call.missedCallTracking.x.enabled is Parameter is enabled Forwarding is enabled, thisDiversion divert Calls can be automatically diverted when the phone is busy Divert.x.contact will be Enabled, this parameter is Server-base call forwarding isDialplan.x.digitmap is not Plan dialplan/ on page A-17 Dialplan.x.applyToUserDial When present, and if Digit Map digitmap/ on Message Waiting Indicator mwi Messaging msgServer/ on page A-118 Chosen. Refer to Voice Mail Integration on Network Address Translation nat VoIpProt.local.signalPort in sip.cfg Attendant attendant Value 0 if the call server is Microsoft Live Roaming Buddies roamingbuddiesCommunications Server Roaming Privacy roamingprivacy User Preferences userpreferencesVoIpProt.SIP.strictLineSeize VoIPProt.SIP.lineSeize.retries, Flash Parameter Configuration Enabled Setup onThis flash attributes are defined as follows For example, if device.net.ipAddress.set = Server address is preserved Render/ on page A-86 Refer to Basic Logging level/change/Menu on Administrator’s Guide SoundPoint IP / SoundStation IP Session Initiation Protocol SIP RFC and Internet Draft Support Following SIP request messages are supported Request SupportMethod Supported Following SIP request headers are supported Header SupportHeader Supported Header Supported Following SIP responses are supported Response SupportResponse Supported 3xx Responses Redirection 5xx Responses Server Failure Hold Implementation Reliability of Provisional ResponsesTransfer Third Party Call Control Shared Call Appearance Signaling Bridged Line Appearance Signaling Miscellaneous Administrative Tasks Trusted Certificate Authority List Administrator’s Guide SoundPoint IP / SoundStation IP Miscellaneous Administrative Tasks Encrypting Configuration Files Changing the Key on the Phone Option. This shows the digest fieldEncrypted and unencrypted file are the same Encryption/ on page A-89 Adding a Background Logo Model Width Height Color Depth Color RGB Values Decimal Hexadecimal RGB ValuesModel Associate Parameter Bitmaps IP300 IP300 IP330IP330 IP400 IP500 IP500 BootROM/SIP Application Dependencies Animations IndicatorsModel BootROM SIP Application Migration Dependencies Multiple Key Combinations BootROM until the password prompt appears IP 4000 and 6000 6, 8 and * dial pad keysAbout three seconds IP 301 The two Line keys and the Up and Down arrow keys Default Feature Key Layouts SoundStation IP 4000, 6000, and 7000 modelsSoundPoint IP Key ID Function SoundPoint IP 320/330 SoundPoint IP OPER0 14 # 12 11OPER Key ID SoundPoint IP 550/560/600/601/650/670 SoundStation IP Key ID Internal Key Functions Label Function LCR Label Function Assigning a Vlan ID Using Dhcp VLAN-A=10 VLAN-A=0x0a VLAN-A=012 Parsing Vendor ID Information Miscellaneous Administrative Tasks Product, Model, and Part Number Mapping Product Name Model Name Product Part Number Disabling PC Ethernet Port Select Save ConfigPress Administrator’s Guide SoundPoint IP / SoundStation IP Third Party Software OpenSSL Third Party Software Zlib Copyright and Permission Notice Administrator’s Guide SoundPoint IP / SoundStation IP Index Numerics Administrator’s Guide SoundPoint IP / SoundStation IP Dhcp IP TOS call control callControl A-58 IP400 font A-74 Administrator’s Guide SoundPoint IP / SoundStation IP SDP SDP A-9 Sipsip A-10 POLYCOM, INC Application Programming Interface License API License Agreement for Development Purposes Support Services Export Controls Page Addendum to SIP 3.1 Administrator’s Guide Electronic Hookswitch Graphic Display Backgrounds New or Changed FeaturesDistribution Zip File Backlight Intensity Configuration File ChangesMetrics for listening and conversational quality Gains gain Receive Equalization rxEq Transmit Equalization txEq Background bg Administrator’s Guide Addendum for the SoundPoint IP Multiple Key Combinations and Default Key Layout Key ID Administrator’s Guide Addendum for the SoundPoint IP Graphic Display Backgrounds Multilingual User Interface Picture is displayed when the phone starts up the first time Frame feature refer to Digital Picture Frame on Video Transmission Settings Basic Video Video Call Settings, Video Screen Through Settings Basic Video Camera SettingsLocalCameraView/ on Mode, and Local Camera View Video Codecs CodecPref/on page 1-12 and Codec Profiles codecPref/ on Digital Picture Frame On page 1-17 and Codec Profiles audioProfile/ on LCD Power Saving Polycom VVX 1500 phone or through a computer usingApplication Launch Pad Developer’s Guide, which can be found at Configuration File Changes These configuration attributes are defined as follows Application Configuration File ChangesBg.VVX1500.color.bm.1.name to These attributes also include Camera Controls camera Local Camera View localCameraView Camera Controls camera Codec Preferences codecPref Codec Profiles codecPref Codec Profiles codecPref Video.profilH264.jitter BufferMin + H2631998.ji TterBufferMin SDP Codec Preferences codecPref Codec Profiles audioProfile Codec Preferences codecPref Codec Profiles audioProfile Gains gain Receive Equalization rxEq Qos.ip.rtp.video… parameters Other qos.ip.rtp.video… This new configuration attribute is defined as follows Polycom VVX 1500 only Mb.main.1.url=PicFrame Hpad/geticonPicFrameMb.main.1.text=Picture Frame Polycom.com Per-Phone Configuration File Changes These new configuration attributes are defined as follows Set up.pictureFrame.folder toImages/phone Flash drive up.pictureFrame.folder 3725