Polycom 1725-11530-310 manual Manual Log Upload

Troubleshooting Your SoundPoint IP / SoundStation IP Phones

The following figure shows an example of a configuration file and the resulting log file.

Manual Log Upload

If you want to look at the log files without having to wait for the phone to upload them (which could take as long as 24 hours or more), initiate an upload by pressing correct combination of keys on the phone.

For more information, refer to Multiple Key Combinations on page C-10.

When the log files are manually uploaded, the word “now” is inserted into the name of the file, for example, 0004f200360b-now-boot.log .

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