Polycom IP 33x, IP 32x manual Redialing, Placing a Call on Hold

Models: IP 32x IP 33x

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User Guide for the SoundPoint IP 32x/33x Desktop Phone

Redialing

To redial any call placed from your phone:

¾Refer to Placing a Call on page 3-2.

Placing a Call on Hold

During a call, press

. This will be indicated on the graphic display by the

hold icon as the line indicator.

Press again or the Resume soft key to resume the call. The active audio

icon (one of , , or ) appears as the line indicator.

When a call has been on hold for an extended period of time, both visual and audible alerts appear. Contact your system administrator to determine if this feature is enabled/disabled, what the time period is, and what sound effects are available. When active on a call, the sound effects are played at a volume that is typically lower than the normal ringer volume.

Note

As using the Hold feature typically generates music or a beeping tone, avoid putting

 

a conference call on hold.

 

 

Multiple Calls on Hold

If multiple calls are on hold, use and to switch between the calls, then press the Resume soft key to retrieve the desired call.

If two or more calls are on hold, an indication appears on the graphic display, for example “3/4”, indicating that this is the third call out of four calls.

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Polycom IP 33x, IP 32x manual Redialing, Placing a Call on Hold