User Guide for the SoundPoint IP 32x/33x Desktop Phone

Power and Startup

Symptom

Problem

Corrective Action

 

 

 

There are power issues.

The SoundPoint IP 32x/33x

Do one of the following:

 

phone has no power.

Verify that no lights appear on the

 

 

phone when it is powered up.

 

 

Check if the phone is properly plugged

 

 

into a functional AC outlet.

 

 

Make sure that the phone isn't

 

 

plugged into a plug controlled by a

 

 

light switch that is off.

 

 

If the phone is plugged into a power

 

 

strip, try plugging it directly into a wall

 

 

outlet instead.

 

 

Try the phone in another room where

 

 

the electricity is known to be working

 

 

on a particular outlet.

 

 

 

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Polycom IP 33x, IP 32x manual Power and Startup, Symptom Problem Corrective Action