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User Guide for the SoundPoint IP 32x/33x Desktop Phone
Models:
IP 32x
IP 33x
1
60
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90
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90 pages
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Parts list
Symbols
Administrator
Configuring Basic Settings
Access to Screens and Systems
Setting Up Conferences
Adjusting the Volume
Select Settings Basic Contrast
Testing Phone Hardware
Power and Startup
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User Guide for the SoundPoint IP 32x/33x Desktop Phone
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Contents
User Guide for the Polycom SoundPoint IP 32x/33x Phone
Trademark Information
About This Guide
Changes to this Guide
User Guide for the SoundPoint IP 32x/33x Desktop Phone
Contents
Troubleshooting Your SoundPoint IP 32x/33x Phone
Phone
Audio -8 Testing Phone Hardware
User Guide for the SoundPoint IP 32x/33x Desktop Phone Viii
Getting Started with Your SoundPoint IP 32x/33x Phone
Parts List
Assembling Your SoundPoint IP 32x/33x Phone
Connecting Network and Power Source
IP 32x phones do not
Connecting the Handset and Optional Headset
Attaching the Base
Place all cords in the recessed area below the modular jacks
Registering the Phone
Features of Your SoundPoint IP 32x/33x Phone
User Guide for the SoundPoint IP 32x/33x Desktop Phone
Hookswitch
Before You Use Your SoundPoint IP 32x/33x Phone
Press Or hold Down to scroll through Lists
Entry modes
User Guide for the SoundPoint IP 32x/33x Desktop Phone
Customizing Your SoundPoint IP 32x/33x Phone
Configuring Basic Settings
Appearance of Time and Date
Headset Memory Mode
Select Settings Basic Contrast
Select Settings Basic Preferences Headset Headset Memory
Display Contrast
Headset Hookswitch
Select Settings Basic Ring Type
Select Settings Basic Preferences Language
Ring Type
Language Support
Select Settings Basic Preferences Directory search
Directory Search
Adjusting the Volume
Managing Call Lists
Muting the Microphone
Managing Contacts
Adding Contacts
User Guide for the SoundPoint IP 32x/33x Desktop Phone
Adding Contacts From Call Lists
Editing Contacts
Refer to Searching For a Contact on
Customizing Your SoundPoint IP 32x/33x Phone
Deleting Contacts
Placing a Call to a Contact
Searching For a Contact
Select Corporate Directory
Managing Incoming Calls
Distinguishing Calls
Rejecting Calls
Diverting Calls
System Customizations
Supporting Multiple Lines
Supporting Multiple Line Keys Per Line
Supporting Shared Lines
Using the Basic Features of Your SoundPoint IP 32x/33x Phone
Placing a Call
To place a call using the handset
Answering a Call
Duration and destination
Press To place the original call on hold
Ending a Call
Redialing
Placing a Call on Hold
Setting Up Conferences
Call the first party
Transferring Calls
To transfer a call on
During a call, press Trans soft key
Administrator
Forwarding Calls
To disable call forwarding
Enabling Do Not Disturb
Assigning Speed Dial Indexes
Features Speed Dial
Using Voice Mail
More voice messages are waiting at the message center
User Guide for the SoundPoint IP 32x/33x Desktop Phone
SIP-B Automatic Call Distribution
Select Features ACD Login/Logout
Using Multiple Call Appearances
Select Features ACD Agent Availabilit
User Guide for the SoundPoint IP 32x/33x Desktop Phone
Using Buddy Lists
Select Features Presence My Status
Presence
Managing Buddies
To add or delete a contact from your buddy list
Select Features Presence Buddy Status
Select Features Presence Privacy List
Integrating With Microsoft Live Communications Server
Restarting Your Phone
To restart the phone
User Guide for the SoundPoint IP 32x/33x Desktop Phone
Troubleshooting Your SoundPoint IP 32x/33x Phone
Power and Startup
Symptom Problem Corrective Action
Controls
Then select Status Network
Access to Screens and Systems
Lines Line Information. From
Calling
Check status of Handset, Headset if
Displays
Contrast on
Testing Phone Hardware
Audio
Regulatory Notices
Polycom Limited Warranty and Limitation Liability
CE and Vcci Mark
Safety and Compliance Russian Compliance
Symbols
Numerics
User Guide for the SoundPoint IP 330/320 Desktop Phone
Index
User Guide for the SoundPoint IP 330/320 Desktop Phone Index
End-User License Agreement for Polycom Software
Support Services
Limitation of Liability
Corporate Headquarters
Israel Office
Netherlands Office
