Polycom V2IU 4350 user manual Verify Registered Voice and Video Devices

User Manual V2IU 4350 Converged Network Appliance

Verify Registered Voice and Video Devices

The 4350 maintains a list of all registered voice and video devices called a clients list so that it can properly route voice and video calls. At startup, voice and video devices register their IP addresses with the 4350. The 4350 then registers on behalf of the voice and video devices by providing its own WAN IP address to the softswitch, gatekeeper, or IP PBX. If a user or network operator reconfigures the IP address of the voice or video device (such as an IP phone or IAD), it will re-register the new address with the 4350. In this instance voice and video calls may be routed improperly because the 4350 clients list contains out of date information.

To update the clients list simply highlight and delete the stale entry using the following steps:

1.Select System.

2.Select System Overview.

3.Select Clients List.

4.Proceed to the appropriate signaling section, highlight the duplicate entry or entries and press the delete key on the keyboard

5.Press Submit.

6.Restart the VoIP ALG by following the instructions found in Restarting Networking Processes.

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