System Diagnostics

Performing a Ping Test

A ping test is the most common test used to verify basic connectivity to a networking device. Successful ping test results indicate that both physical and virtual path connections exist between the 4350 and the test IP address. Successful ping tests do not guarantee that all data traffic is allowed between the 4350 and the test IP address but is useful to verify basic reachability.

The following steps are used to perform a ping test:

1.Select System.

2.Select System Overview.

3.Select Network Test Tools.

4.Enter the IP Address to Ping.

5.Press Ping.

The Network Test Tools page will be refreshed and the results of the ping test are displayed (this may take several seconds). The Reset button is used to clear the IP address entry used in step D above.

Performing a Traceroute Test

A traceroute test is used to track the progress of a packet through the network. The test can be used to verify that data destined for a WAN device reaches the remote IP address via the desired path. Similarly, internal network paths can be traced over the LAN to verify the local network topology. The following steps are used to perform a traceroute test:

1.Select System.

2.Select System Overview.

3.Select Network Test Tools.

4.Enter the IP address to Trace.

5.Select either the WAN or the LAN radio button

6.Press Traceroute.

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Polycom V2IU 4350 user manual Performing a Ping Test