Polycom VSX Series Calling and Answering

GETTING STARTED GUIDE FOR THE VSX SERIES

WWW.POLYCOM.COM/VIDEODOCUMENTATION

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Calling and Answering

Answering a Video Call

When a call comes in, you hear a ringing sound, and you may see a message

that includes the number of the person calling. If the person is listed in the

directory, you’ll also see the person’s name.

The system administrator configures the system to answer incoming calls in

one of these ways:

 The system prompts you to answer the calls manually.

 The system answers incoming calls automatically.

To answer the call manually:

>> When the system notifies you that a call is coming in, select Answer or

press Call-Hang Up on the remote control.

To answer the call when your system is set up to automatically answer

calls:

>> The call connects automatically.

If you see Near on your screen, then your system is configured to automatically

mute near-end audio when a call comes in. To unmute your system, press Mute

on the remote control. For VSX 7000 and VSX 8000 systems, you can also press on

the microphone.

Placing a Video Call

You can use your system to place a video call in any of these ways:

 Entering a name or number

 Choosing from a list of recently-called sites

 Choosing a site from the Contacts or Speed Dial list on the Place a Call

screen, if your system has been configured to have one

 Using the directory

Contents

Main Getting Started Guide for the VSX Series Trademark Information Patent Information Contents Page Getting Started Guide for the VSX Series System Basics Using the Remote Control VSX Series Remote Control VSX Series Remote Control (VSX 8000) Getting More Information Calling and Answering Answering a Video Call >> Placing a Video Call Calling by Entering a Name or Number Calling from the Recent Calls List Calling from the Contacts or Speed Dial List Calling by Using the Directory Ending a Video Call Types of Video Calls You Can Make Placing Audio-only Calls and Adding Audio-Only Sites (VSX 8000) Placing an Audio-Only Call Adding an Audio-Only Call to a Video Call Adding a Video Call to an Audio-Only Call Ending an Audio-Only Call Controlling What You See Selecting and Adjusting a Camera or Other Video Source Page Setting and Using Camera Presets >> Press Preset. Switching Between Full Screen Video and the Home Screen >> Press Near. >> Press Home. Showing, Moving, and Turning Off the PIP Enabling Voice Tracking to Presets (VSX 8000 Only) >> Press Auto again. Controlling What You Hear Adjusting Volume >> Press Volume. Muting the Microphone >> Press Mute on the remote control. Enjoying Stereo Audio in Video Calls Showing Content and Video Sources What You See When You Show Content Showing Content from a Laptop or PC Before You Begin Showing Content with the VSX 7000 System >> Press on the Visual Concert VSX unit or press Graphics on the Showing Content with the VSX 8000 System Using a Document Camera, VCR, or DVD Player Working with Directory Entries Searching the Directory Adding, Editing, and Deleting Directory Entries Page Categorizing Directory Entries Including Multiple Sites in Calls About Multipoint Calls Placing a Multipoint Call Supplying a Password for External MCU Calls Setting the Multipoint Viewing Mode Controlling How the System Answers Multipoint Calls Using Chair Control for Multipoint Calls Page Changing the Way Calls Are Answered Temporarily Refusing Calls Answering Calls Automatically Muting Automatically Answered Calls Scheduling Calls Using the VTX 1000 Conference Phone in Video Calls Placing a Video Call with the VTX Conference Phone Adding Sites to a Video Call Using the VTX Conference Phone Muting the Audio in a Call that Includes a VTX Conference Phone >> Adding Video to a VTX Conference Phone Audio-only Call Ending a Call Ending a Call with Audio-Only Participants Streaming a Conference to the Web Starting a Stream Viewing a Stream >> Customizing Your Workspace Allowing the Far Site to Control Your Camera Specifying When to Display the PIP Displaying the Far Sites Name When the Call Connects Hearing Audio Confirmation When You Dial Adjusting for Room Lighting Setting Camera Brightness (VSX 3000 Only) Changing the System Color Scheme Enabling Dual Monitor Emulation Using Your VSX 3000 System as a PC Monitor Before You Begin Page Video Conferencing Tips Tips for Great Meetings Tips for Great Video Tips for Great Audio VSX 7000 and VSX 8000 Tips for Showing Documents (VSX 7000 and VSX 8000)