Proxim AP-2500 Basic Software Setup and Configuration Problems

174

Troubleshooting

1. Double-check the physical network connections. Use a known-good unit to make sure the network connection is

present. Once you have the AP-2500 IP Address, you can use the “Ping” command over Ethernet to test the

IP Address. If the AP-2500 responds to the Ping, then the Ethernet Interface is working properly.

2. Perform network infrastructure troubleshooting (check switches, routers, etc.).

Basic Software Setup and Configuration Problems

1. Perform the Reset to Factory Default Procedure in this guide. This procedure resets system and network

parameters, but does not affect the AP-2500 Image.

The default for all AP-2500 passwords is “public”.

2. Document your password(s) and store them in a safe location.

1. Each wireless PC Card in the AP-2500 unit should have a unique Network Name. This Network Name must match

the active Network Name on client machines.

2. Network Names should be allocated and maintained by the Network Administrator.

• By default, the AP uses a static IP address of 10.0.0.10.

• The AP only attempts to contact a DHCP server during boot-up. If you have configured the AP to obtain an IP

address from a DHCP server, confirm that the AP is connected to the network before rebooting it. If you do not

know the AP’s IP address, use ScanTool or the CLI to identify its address.

• To find the current IP Address using DHCP, check the IP Client Table in the DHCP Server to match the AP’s MAC

Address to its assigned IP address.

• Once you have the current IP Address, use the HTTP or CLI Interface to either set the unit to DHCP mode or

assign a static IP Address.

• If you use static IP Address assignments, and cannot access the unit over Ethernet, use the Initializing the IP

Address using Normal CLI procedure. Once the IP Address is set, you can use the Ethernet Interface to complete

configuration.

• Perform the Reset to Factory Default Procedure in this guide. This will reset the unit to “DHCP” mode. If there is a

DHCP Server on the same subnet, the DHCP Server will assign an IP Address to the AP-2500.

1. Make sure you are using a compatible browser: Microsoft Internet Explorer 5.5 or better (preferred), or Netscape 6

or higher.

2. Make sure you have the proper IP Address. Enter your AP-2500 IP Address in the browser address bar, similar to

this example:

http://192.168.1.100

When the AP’s Login window appears, leave the User Name field empty and enter public in the Password field.

3. Use the CLI over the serial port to check the IP Access Table, which can be restricting access to Telnet and HTTP.