Manuals / Quadra-Fire / Household Appliance / Indoor Fireplace

Quadra-Fire CASTILEI-MBK Castile Pellet Insert, Symptom, Possible Cause, Corrective Action

Models: CASTILEI-MBK

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Convection blower fails to

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			Castile Pellet Insert


	Symptom	Possible Cause	Corrective Action
	Convection blower fails to	#1 snap disc defective.	Replace snap disc.
	start.	Blower not plugged in.	Check that blower is plugged into wire har-
		Blower not plugged in.	Check that blower is plugged into wire har-
			ness.
		Blower is defective.	Replace blower.
		Control box is defective.	Replace control box.
	Exhaust blower fails to	Blower not plugged in.	Check that blower is plugged into wire har-
	start or does not shut off.		ness.
		Blower is clogged with ash.	Clean exhaust system.
		Blower is defective.	Replace blower.
		Control box is defective.	Replace control box.
	Large, lazy ﬂ ame, orange	Dirty appliance.	Clean appliance, including ﬁ repot, heat
	color. Black ash on glass.	Poor fuel quality, high ash content.	exchangers and venting system. Remove
			stainless steel bafﬂ e from ﬁ rebox to clean
			ash from on top of bafﬂ e. Clean behind rear
			brick panels. Change fuel brand to pre-
			mium.
		Firepot clean-out plate not completely	Check that ﬁ repot clean-out plate is fully
		closed.	closed.
		Excessive amount of fuel.	Reduce feed rate using feed rate adjustment
			control rod located inside hopper.
	Nuisance shutdowns.	Low ﬂame.	Increase feed by opening feed rate adjust-
			ment control rod located inside hopper.
		Sawdust buildup in hopper.	Clean hopper, see page 35.
		Feed motor is reversing.	Check for good connections between feed
			motor and wire harness.
		Defective thermocouple.	Replace thermocouple.
		Defective control box	Replace control box.
		Firepot more than 1/2 full	See page 36 for detailed instructions for
			“High Ash Fuel Content Maintenance”
	Appliance calls for heat.	Thermocouple is defective or not properly	Check connections on thermocouple or
	Call light illuminates.	plugged in.	replace if defective.
	Exhaust blower starts.		A ﬂ ashing yellow light on the control box
	No feed or igniter.		indicates a problem with the thermocouple.
		Defective control box	Replace control box.
	Hopper lid not closed all	Switch or magnet is out of adjustment	Close the lid. If that doesn’t work, adjust or
	the way	(auger will not function)	replace the switch or magnet

January 19, 2011

7022-122

Page 31

Image 31

Quadra-Fire CASTILEI-MBK Castile Pellet Insert, Symptom, Possible Cause, Corrective Action, Convection blower fails to

Contents

CASTILEI-CWL Installation and OperationNOTICE CASTILEI-MBK CASTILEI-PMH CASTILEI-CSBSAFETY LABEL / ÉTIQUETTE DE SÉCURITÉ Castile Pellet Insertand Welcome to the Quadra-FireFamily Castile Pellet Insert Safety Alert Key TABLE OF CONTENTSB. Mobile Home Approved 1 Listing and Code ApprovalsA. Appliance Certiﬁcation E. BTU & Efﬁciency Speciﬁcations•Frequently open doors Getting StartedCastile Pellet Insert 1.Appliance LocationCastile Pellet Insert B. Locating Your Appliance & ChimneyC. Draft D. Negative PressureOutside Air E. Avoiding Smoke and OdorsCastile Pellet Insert Vent ConﬁgurationsPre-BurnCheck List F. Fire SafetyH. Inspect Appliance & Components G. Tools And Supplies NeededA. Appliance Dimensions 3Dimensions and ClearancesCastile Pellet Insert Shown with Rear Vent and Outside Air Must be installed in a non-taperedenclosureINSTALLED AS A BUILT-INUNIT B. Clearance To Combustibles, UL and ULCFigure C. Masonry and Factory-BuiltFireplacesCastile Pellet Insert E. Floor Protection F. Prefabricated Metal ChimneyH.Altering the Factory-BuiltFireplace G. Removing Metal Floor of Factory-BuiltFireplaceCastile Pellet Insert B. Venting Termination Requirements Vent Information4Castile Pellet Insert A. Chimney and Exhaust ConnectionHorizontalHori tal Run,RunftFT Figure C. Pellet Venting ChartsCastile Pellet Insert Minimum Vent for One ElbowFigure 5Venting SystemsA. Full Reline With Horizontal Outside Air Castile Pellet InsertCastile Pellet Insert C. Full Reline With Vertical Outside AirFigure A. Mobile Home Installation6Mobile Home Castile Pellet InsertLeveling Bolt on each Side 7Appliance Set-UpB. Outside Air Kit Instructions A. Leveling SystemCastile Pellet Insert E. Adjustable Hearth SupportC. Door Handle Removal D. Door RemovalFigure 20.1 - Assembled View F. Hearth Support For Standard Surround OnlyCastile Pellet Insert Turn right side up and attach top cast ringCastile Pellet Insert Base Plate Only InstallationF. Hearth Support Cont’d G. Surround & Trim Set, Econopiece. Figure. G. Surround & Trim Set, Econo Cont’dH. Surround and Cast Trim Set Castile Pellet InsertFigure I. Optional Log Set Placement InstructionsH. Surround and Cast Trim Set Cont’d Castile Pellet InsertCastile Pellet Insert J. Thermostat InstallationCastile Pellet Insert 8 Operating InstructionsA. Combustible/Non-CombustibleMaterials B.Fuel Material and Fuel StorageCastile Pellet Insert C. General Operating InformationD.Before Your First Fire E. Clear SpaceCastile Pellet Insert G. Fire CharacteristicsH. Feed Rate Adjustment Instructions F. Starting Your First FireI. Ignition Cycles J. Frequently Asked QuestionsISSUES SOLUTIONSPossible Cause Exhaust blower must be offUnplug appliance before servicing Castile Pellet InsertCastile Pellet Insert SymptomPossible Cause Corrective ActionCorrective Action SymptomCastile Pellet Insert Possible CauseB. Quick Reference Maintenance Chart Proper Shutdown ProcedureC. General Maintenance section for each step listed in the chart below3.Ash Removal from Firebox 4.Cleaning Ash DrawerCastile Pellet Insert See Figure 28.1 on pageCastile Pellet Insert 6.Cleaning Heat Exchanger Tubes7.Cleaning Beneath Heat Exchanger 8.Cleaning the Glass•Task: Contact your local dealer 10.Cleaning the HopperCastile Pellet Insert 14.Preparing Firebox for Non-BurnSeasonFirepot Overfills D. High Ash Fuel MaintenanceIMMEDIATE ATTENTION AND CLEANING IS REQUIRED Castile Pellet InsertFigure E. Combustion Blower ReplacementF.Convection Blower Replacement Castile Pellet InsertFigure G. Igniter ReplacementH. Glass Replacement Castile Pellet InsertFigure Re-installingBafﬂe & Brick SetI. Bafﬂe & Brick Set Removal Castile Pellet InsertFigure Re-installingBafﬂe & Brick Set Cont’dCastile Pellet Insert FigureWhen describing the location of a component Reference MaterialsComponent Function A.1116.Thermostat 20.Vacuum Switch21.Wiring SchematicSee Figure 42.1 below Castile Pellet InsertFigure RIGHT SIDEB. Component Locations Castile Pellet InsertCastile Pellet Insert R Service PartsCastile Insert Part number list on following pagesITEM at DepotR Service Parts Castile Insert#28 Feed Assembly Stocked at DepotR Service Parts #23 Door Assemblyat Depot StockedR Service Parts Castile Insertat Depot R Service PartsOPTIONAL ACCESSORIES Castile Insertat Depot R Service PartsCastile Insert StockedITEM R Service PartsCastile Insert at DepotCastile Pellet Insert E. Service And Maintenance LogDate of Service Description of ServiceCastile Pellet Insert E. Service And Maintenance Log Cont’dDate of Service Description of ServiceCastile Pellet Insert F. Homeowner’s NotesCastile Pellet Insert WARRANTY COVERAGEWARRANTY PERIOD LIMITED LIFETIME WARRANTYLIMITATIONS OF LIABILITY WARRANTY CONDITIONSWARRANTY EXCLUSIONS This warranty is void ifNOTICE CONTACT INFORMATION