Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

3. (Continued)

f. High limit switch is defective or

Allow the unit to cool. If the burner remains lit after the fireplace warms

 

has reached its maximum

up, the switch is good.

 

temperature.

 

 

 

 

4. Frequent pilot

a. Pilot flame may be too high or

Clean and adjust the pilot flame for maximum flame impingement on

outage problem.

too low, or blowing (high),

thermocouple. Follow lighting instructions carefully.

 

causing pilot safety to drop out.

 

 

 

 

5. The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish

 

 

b. Inner vent pipe leaking exhaust

Check for gas leaks.

while in operation.

gases back into the system.

 

 

 

 

 

 

 

c. Horizontal vent improperly

The horizontal vent cap should slope down only enough to prevent any

 

pitched.

water from entering the unit. The maximum downwards lope is 1/4 inch.

 

 

 

 

d. Glass too loose and air tight

Tighten the corner.

 

packet leaks in corners after

 

 

usage.

 

 

 

 

 

e. Bad thermopile or

Replace if necessary.

 

thermocouple.

 

 

 

 

 

f. Improper vent cap installation.

Check for proper installation and freedom from debris or blockage.

 

 

 

6. Glass soots.

a. Flame impingement.

Adjust the log set so that the flame does not excessively impinge on it.

 

 

 

 

b. Improper venturi setting.

Adjust the air shutter at the base of the burner.

 

 

 

 

c. Debris around venturi.

Inspect the opening at the base of the burner. NO MATERIAL SHOULD

 

 

BE PLACED IN THIS OPENING.

 

 

 

7. Flame burns blue

a. Insufficient oxygen being

Ensure that the vent cap is installed properly and free of debris. Ensure

and lifts off burner.

supplied.

that the vent system joints are tight and have no leaks.

 

 

Ensure that no debris has been placed at the base of, or in the area of

 

 

the air holes in the center of the base pan beneath the burner.

 

 

Ensure that the glass is tightened properly on the unit, particularly on top

 

 

corners.

 

 

 

41

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Quadra-Fire QV36-A, QV32-A manual Be Placed in this Opening