Troubleshooting

Problem

Solution

 

 

 

 

 

 

 

Making calls

Rotate or fully extend the appropriate

 

antenna.

 

 

 

 

In Globalstar satellite mode, be sure

 

the satellite antenna has a clear view

 

of the sky.

 

 

 

 

Check that you selected the correct

 

service mode:

 

 

 

 

Globalstar: Press and hold

 

to

 

 

 

 

 

display the mode menu, and press

 

for Globalstar.

 

 

 

 

Cellular: Press and hold

 

to

 

 

 

 

 

display the mode menu, and press

 

for Digital or

for Analog.

Remove all service providers from the Prohibited List (see Erasing from Prohibited List, page 54).

If “Service Not Found” displays, check the auto preference and mode selection settings (see Auto Mode, page 56, and Manual Mode, page 56).

Check the signal strength indicator.

Check that the security module is properly installed. If the security module was removed, turn the phone off and on.

If “Calling is Restricted” displays, check the Restrict Phone setting under the Security menu.

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Qualcomm GSP-1600 manual Troubleshooting