
Troubleshooting
| Problem | Solution | 
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| 
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| Making calls | ■ Rotate or fully extend the appropriate | |||
| 
 | antenna. | 
 | 
 | 
 | 
| 
 | ■ In Globalstar satellite mode, be sure | |||
| 
 | the satellite antenna has a clear view | |||
| 
 | of the sky. | 
 | 
 | 
 | 
| 
 | ■ Check that you selected the correct | |||
| 
 | service mode: | 
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 | 
 | 
| 
 | Globalstar: Press and hold | 
 | to | |
| 
 | 
 | |||
| 
 | 
 | |||
| 
 | display the mode menu, and press | |||
| 
 | for Globalstar. | 
 | 
 | 
 | 
| 
 | Cellular: Press and hold | 
 | to | |
| 
 | 
 | |||
| 
 | 
 | |||
| 
 | display the mode menu, and press | |||
| 
 | for Digital or | for Analog. | ||
■Remove all service providers from the Prohibited List (see Erasing from Prohibited List, page 54).
■If “Service Not Found” displays, check the auto preference and mode selection settings (see Auto Mode, page 56, and Manual Mode, page 56).
■Check the signal strength indicator.
■Check that the security module is properly installed. If the security module was removed, turn the phone off and on.
■If “Calling is Restricted” displays, check the Restrict Phone setting under the Security menu.
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