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| Troubleshooting | ||
Problem | Solution |
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Receiving calls | ■ Check that the phone is turned on. | |||
| ■ Check that the ringer is loud enough. | |||
| ■ Rotate or fully extend the appropriate | |||
| antenna. |
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| ■ In Globalstar satellite mode, be sure | |||
| that the satellite antenna has a clear | |||
| view of the sky. |
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| ■ Check that you selected the correct | |||
| service mode: |
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| Globalstar: Press and hold |
| to | |
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| |||
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| |||
| display the mode menu, and press | |||
| for Globalstar. |
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| Cellular: Press and hold |
| to | |
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| |||
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| |||
| display the mode menu, and press | |||
| for Digital or | for Analog. | ||
■Remove all service providers from the Prohibited List (see Erasing from Prohibited List, page 54).
■Check the signal strength indicator.
■Check that the security module is properly installed. If the security module was removed, turn the phone off and on.
Losing calls | ■ In Globalstar satellite mode, be sure |
| that your satellite antenna is pointing |
| straight up when placed next to your |
| head and when using the keypad or |
| viewing the screen. |
| ■ In Globalstar satellite mode, be sure |
| that the satellite antenna has a clear |
| view of the sky. |
| ■ Rotate or fully extend the appropriate |
| antenna. |
| ■ Check the signal strength indicator. |
|
|
Remembering your lock code | ■ Contact your satellite or cellular |
or PIN (personal | service provider for the lock code for |
identification number) | the Security menu or phone lock |
| feature. |
| ■ Contact your cellular service provider |
| for the PIN used to make analog calls. |
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