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Other Information
Customer Assistance and Service
You can reach Thomson at the following number:
(Toll free inside U.S.A.)
Our
Thomson provides a
Returning equipment to Thomson for repair or exchange
If we are unable to resolve your problem over the phone, we will gladly service your unit or exchange it for a new or refurbished camcorder. Refer to the limited warranty on the reverse side to learn about your specific rights and responsibilities.
Always consult Thomson and get a Service Request number before returning anything! Obtain a Service Request (SR) number from the telephone representative before returning your equipment to avoid delays, accounting errors, or even loss of your unit.
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