Ricoh 3260 Stored Files Cannot Be Edited, The TWAIN Driver Cannot Be Started, When Stored Files Cannot Be Accessed, When the Delivery Function Does Not Work

Troubleshooting

When the Delivery Function Does Not Work

Problems	Causes and solutions
The delivery scanner func-	• If the network TWAIN scanner screen appears when the ma-
tion screen is not dis-	chine is switched to scanner mode, press [Exit] to switch to the
played.	network delivery scanner screen.
	• If the display does not switch from network TWAIN scanner
	to network delivery scanner, the delivery scanner settings are
	not correct. See p.97 “Initial Scanner Setup”, and then make the
	appropriate settings.

When Stored Files Cannot Be Accessed

Problems	Causes and solutions
The stored file is locked	The file, which is password protected, is locked because the pass-
and is not accessible.	word was incorrectly entered ten times. Consult the network ad-
	ministrator.

Network Cannot Be Browsed When Sending a Scan File

	Problems	Causes and solutions
	The network cannot be	The following machine settings may not be correct:
	browsed when specifying	•	IP address
	the destination folder.
		•	subnet mask
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		Check the settings.
		See "Connection and Setup", Network Guide.
	The TWAIN Driver Cannot Be Started
	Problems	Causes and solutions
	The Scanner Properties di-	Advanced encryption has been specified in the extended security
	alog box cannot be dis-	setting. For details about the extended security setting, consult an
	played.	administrator.
	Stored Files Cannot Be Edited
	Problems	Causes and solutions

Stored files cannot be de- Limits have been imposed using the available extended security leted. File names and pass- function. Consult the user administrator.

words cannot be changed. Files cannot be redeliv- ered.

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