When a Message Is Displayed

 

 

 

 

 

Message

Causes and solutions

 

 

 

 

 

 

Cannot send scanned data. Exceeded

For details about the maximum

 

 

max. number of files. Unable to cap-

number of files that can be stored,

 

 

ture files.

see p.119 “Store”. Reduce the

 

 

 

number of stored files for transmis-

 

 

 

sion or delete unnecessary stored

 

 

 

files.

 

 

 

 

 

 

Captured file exceeded max. number of

For details about the maximum

 

 

pages per file. Cannot send the

number of pages per file that can be

 

 

scanned data.

stored, see p.119 “Store”. Reduce the

 

 

 

number of pages in the file, and then

 

 

 

resend it.

 

 

 

 

 

 

Connection with LDAP server has

A network error has occurred and

 

 

failed. Check the server status.

connection has failed. Try the opera-

 

 

 

tion once more. If the message is still

 

 

 

shown, the network may be crowd-

 

 

 

ed. Check the information of System

 

 

 

Settings. See "User Tools (System

 

 

 

Settings)", General Settings Guide.

 

 

 

 

 

 

Connection with the destination has

• Check the network settings of the

 

 

failed. Check the status and connec-

client computer.

 

 

tion. To check the current status,

• Check that components such as

 

 

press [Scanned Files Status].

the LAN cable are connected

 

 

 

properly.

 

 

 

• Check that the server settings are

 

 

 

correct and the server is working

 

 

 

properly.

 

 

 

 

 

 

Entered protection code for destina-

Make sure the protection code is cor-

 

 

8

tion is incorrect. Please re-enter.

rect, and then enter it again. See

 

 

 

"Registering a Protection Code",

 

 

 

General Settings Guide.

 

 

 

 

 

 

Exceeded max. data capacity. Check the

Specify the scan size and resolution

 

 

scanning resolution, then press Start

again. Note that it may not be possi-

 

 

again.

ble to scan very large originals at a

 

 

 

high resolution. See p.107 “Relation-

 

 

 

ship between Resolution and File

 

 

 

Size”.

 

 

 

 

 

 

Exceeded max. data capacity. Check the

Specify the scan size and resolution

 

 

scanning resolution, then reset

again. Note that it may not be possi-

 

 

original(s).

ble to scan very large originals at a

 

 

Note

high resolution. See p.107 “Relation-

 

 

ship between Resolution and File

 

 

❒ “nnn” in the message represents a changeable

Size”.

 

 

 

 

 

number.

 

 

 

 

 

 

 

Exceeded max. E-mail size. Sending E-

• Increase the size of [Max. E-mail

 

 

mail has been cancelled. Check [Max.

Size].

 

 

E-mail Size] in Scanner Features.

• Set [Divide & Send E-mail] to [Yes

 

 

 

(per page)] or [Yes (per max. size)].

 

 

 

See p.104 “Send Settings”.

 

 

 

 

 

 

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