Condition

Possible cause

Suggested solutions

 

 

 

Your

The oil used to

After printing about 100 color

machine

protect the fuser is

pages, there will be no more

has an odd

evaporating.

smell. It is a temporary issue.

smell

 

 

during initial

 

 

use.

 

 

 

 

 

Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem.

 

Condition

Suggested solutions

 

 

Light or faded print If a vertical white streak or faded area appears

 

 

on the page:

 

 

• The toner supply is low. You may be able to temporarily extend the toner cartridge life. If this does not improve the print quality, install a new toner cartridge.

• The paper may not meet paper specifications; for example, the paper may be too moist or rough. (See "Specifications on print media" on page 4.2.)

If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver and refer to Software section, respectively.

A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Contact a service representative.

The surface of the LSU part inside the machine may be dirty. Clean the LSU, contact a service representative.

Toner specks

The paper may not meet specifications; for

 

 

example, the paper may be too moist or

 

 

rough. (See "Specifications on print

 

 

media" on page 4.2.)

 

The paper transfer belt may be dirty. Clean

 

 

the inside of your machine. Contact a

 

 

service representative.

 

The paper path may need cleaning. Contact

 

 

a service representative.

 

 

 

Condition

 

 

Suggested solutions

 

 

 

 

 

 

Dropouts

 

If faded areas, generally rounded, or broken

 

 

 

 

 

texts or lines occur randomly on the page:

 

 

 

 

 

A single sheet of paper may be defective.

 

 

 

 

 

 

Try reprinting the job.

 

 

 

 

 

• The moisture content of the paper is uneven

 

 

 

 

 

 

or the paper has moist spots on its surface.

 

 

 

 

 

 

Try a different brand of paper. (See

 

 

 

 

 

 

"Specifications on print media" on page 4.2.)

 

 

 

 

 

The paper lot is bad. The manufacturing

 

 

 

 

 

 

 

 

 

 

processes can cause some areas to reject

 

 

 

 

 

 

toner. Try a different kind or brand of paper.

 

 

 

 

 

• Change the printer option and try again. Go to

 

 

 

 

 

 

printer properties, click Paper tab, and set paper

 

 

 

 

 

 

type to Thick. Refer to the Software Section

 

 

 

 

 

 

for details.

 

 

 

 

 

Increase the level of the contrast of each

 

 

 

 

 

 

color. To adjust the color contrast, click Start

 

 

 

 

 

 

> Programs or All Programs > your printer

 

 

 

 

 

 

driver name > Smart Panel and select

 

 

 

 

 

 

Printer Setting > Graphic > Color and

 

 

 

 

 

 

then click the Color Adjustment button.

 

 

 

 

 

 

After Manual Color Adjustment window

 

 

 

 

 

 

opens, move the scroll bar to the right

 

 

 

 

 

 

direction. When finished, click Apply and

 

 

 

 

 

 

then exit Smart Panel.

 

 

 

 

 

If these steps do not correct the problem,

 

 

 

 

 

 

contact a service representative.

 

 

 

 

 

 

White Spots

 

White spots appear on the page:

 

 

 

 

 

The paper is too rough and a lot of dirt from

 

 

 

 

 

 

 

 

 

 

 

the paper falls to the inner devices within

 

 

 

 

 

 

the machine, which means the transfer belt

 

 

 

 

 

 

may be dirty. Clean the inside of your

 

 

 

 

 

 

machine. Contact a service representative.

 

 

 

 

 

The paper path may need cleaning. Contact

 

 

 

 

 

 

a service representative.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Vertical lines

 

If black vertical streaks appear on the page:

 

 

 

 

 

The toner cartridge has probably been

 

 

 

 

 

 

 

 

 

 

 

scratched. Remove the toner cartridge and

 

 

 

 

 

 

install a new one.

If white vertical streaks appear on the page:

• Clean the inside of the machine. Contact a service representative to clean the inside of the machine.

7.6 <Troubleshooting>

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Samsung CLP-350 manual Printing quality problems