Problem

Possible Cause and Solution

 

 

Some color images

This is a known bug in Ghostscript (until

come out all black.

GNU Ghostscript version 7.05) when the

 

base color space of the document is

 

indexed color space and it is converted

 

through CIE color space. Because

 

Postscript uses CIE color space for Color

 

Matching System, you should upgrade

 

Ghostscript on your system to at least

 

GNU Ghostscript version 7.06 or later. You

 

can find recent Ghostscript versions at

 

www.ghostscript.com.

 

 

Some color images

This is a known bug in Ghostscript (until

come out in

GNU Ghostscript version 7.xx) when the

unexpected color.

base color space of the document is

 

indexed RGB color space and it is

 

converted through CIE color space.

 

Because Postscript uses CIE color space

 

for Color Matching System, you should

 

upgrade Ghostscript on your system to at

 

least GNU Ghostscript version 8.xx or

 

later. You can find recent Ghostscript

 

versions at www.ghostscript.com.

 

 

The machine does not

It is a known problem that occurs when a

print whole pages and

color printer is used on version 8.51 or

its output is half page

earlier of Ghostscript, 64-bit Linux OS, and

printed.

reported to bugs.ghostscript.com as

 

Ghostscript Bug 688252.

 

The problem is solved in AFPL Ghostscript

 

v. 8.52 or above. Download the latest

 

version of AFPL Ghostscript from http://

 

sourceforge.net/projects/ghostscript/ and

 

install it to solve this problem.

 

 

 

Please avoid changing print job

 

parameters (via LPR GUI, for example)

 

while a print job is in progress. Known

 

versions of CUPS server break the print

I encounter error

job whenever print options are changed

and then try to restart the job from the

“Unable to open mfp

beginning. Since Unified Linux Driver locks

port device file!” when

mfp port while printing, the abrupt

printing a document.

termination of the driver keeps the port

 

 

locked and therefore unavailable for

 

subsequent print jobs. If this situation

 

occurred, please, try to release the mfp

 

port.

 

 

Problem

Possible Cause and Solution

 

 

 

The CUPS (Common Unix Printing

When printing a

System) version distributed with SuSE

Linux 9.2

document over the

(cups-1.1.21) has a problem with ipp

network in SuSE 9.2,

(Internet Printing Protocol) printing. Use

the printer does not

the socket printing instead of ipp or install

print.

later version of CUPS (cups-1.1.22 or

 

 

higher).

 

 

Common Macintosh problems

Problem

Suggested solutions

 

 

PDF file does not print

Incompatibility between the PDF file and

correctly-some parts are

the Acrobat products.

missing in the graphics,

Printing the PDF file as an image may

text or illustrations.

enable the file to print. Turn on Print As

 

Image from the Acrobat printing options.

 

Note: It will take longer to print when

 

you print a PDF file as an image.

 

 

The document has

Update your Mac OS to OS 10.3.3. or

printed, but the print job

higher.

has not disappeared from

 

the spooler in

 

Mac OS 10.3.2.

 

 

 

Some letters are not

This problem is caused because the

displayed normally

Mac OS cannot find the font during the

during the cover page

cover page printing. English alphabet

printing.

and numbers are displayed normally on

 

the cover page.

 

 

Some fonts are not

Those fonts may not supported by your

printed properly in the

machine. Start the Adobe Illustrator

Adobe Illustrator

program, click File > Print > Illustrator

program.

tab. Then, check Force Fonts to

 

Download, and try again.

 

 

7.10 <Troubleshooting>

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Samsung CLP-350 manual Common Macintosh problems, Problem Suggested solutions, Program, click File Print Illustrator