UNDERSTANDING DISPLAY MESSAGES
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.
• If the message is not in the table, cycle the power and try the job again. If the problem persists, call for service.
•When you call for service, it is very convenient to provide the service representative with the contents of display message.
•xxx indicates the media type.
MESSAGE | MEANING | SUGGESTED | |
SOLUTIONS | |||
|
| ||
|
|
| |
ADC Not | A problem has | Turn the power switch | |
Confirm Error | occurred in the ADC | off and on. If the problem | |
| in the machine. | persists, call for service. | |
[COMM. Error] | The machine has a | Ask the sender to try | |
| communication | again. | |
| problem. |
| |
Connection Error | Connection with the | Check the server | |
| SMTP server failed. | settings and the network | |
|
| cable. | |
Data Read Fail | Time expired while | Try again. | |
Check USB Mem. | reading data. |
| |
Data Write Fail | Storing to the USB | Check the available USB | |
Check USB Mem. | memory failed. | memory space. | |
Deve Home Sensor | There is a problem in | Turn the power switch | |
Error | the fuser unit. | off and on. If the problem | |
|
| persists, call for service. | |
Door Open | The front cover or rear | Close the cover until it | |
| cover is not securely | locks into place. | |
| latched. |
| |
Enter Again | You entered an | Enter the correct item | |
| unavailable item. | again. | |
File Format | The selected file | Use the correct file | |
Not Supported | format is not | format. | |
| supported. |
| |
Install | The imaging unit is | Install the imaging unit. | |
Imaging Unit | not installed. |
| |
Install Toner | The toner cartridge is | Install the toner | |
T | not installed. | cartridge. | |
|
|
| |
Invalid Toner | The toner cartridge | Install the a Samsung- | |
T | you have installed is | genuine toner cartridge | |
| not for your machine. | designed for your | |
|
| machine. | |
IP Conflict | The network IP | Check the IP address | |
| address you have set | and reset it if necessary. | |
| is being used by | (See "Setting up the | |
| someone else. | network | |
|
| only)" on page 26.) | |
|
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|
MESSAGE | MEANING | SUGGESTED | |
SOLUTIONS | |||
|
| ||
|
|
| |
Low Heat Error | There is a problem in | Turn the power switch | |
Cycle Power | the fuser unit. | off and on. If the problem | |
|
| persists, call for service. | |
LSU Motor Error | A problem has | Turn the power switch | |
Cycle Power | occurred in the LSU | off and on. If the problem | |
| (Laser Scanning Unit.) | persists, call for service. | |
LSU Hsync Error | A problem has | Turn the power switch | |
Cycle Power | occurred in the LSU | off and on. If the problem | |
| (Laser Scanning Unit.) | persists, call for service. | |
Main Motor | There is a problem in | Open and then close the | |
Locked | the main motor. | front cover. | |
|
|
| |
Network Error | There is a problem | Contact your network | |
| with the network. | administrator. | |
NonSAMSUNG | The toner cartridge | You can select either | |
Toner | which the arrow | Stop or Continue with | |
T | indicates is not a | the left/right arrow. | |
| If you select Stop by | ||
| cartridge. | pressing OK on the | |
| Press OK to toggle | control panel, the | |
| the message to Stop | machine stops printing. | |
| or Continue. | If you select Continue, | |
| W Stop X | the machine keeps | |
|
| printing, but the quality | |
|
| cannot be guaranteed. | |
|
| If you do not select any, | |
|
| the machine will work as | |
|
| Stop is selected. | |
|
| Replace the | |
|
| corresponding toner | |
|
| cartridge with a | |
|
| ||
|
| cartridge. (See | |
|
| "Replacing the toner | |
|
| cartridge" on page 50.) | |
Open Heat Error | There is a problem in | Turn the power switch | |
Cycle Power | the fuser unit. | off and on. If the problem | |
|
| persists, call for service. | |
Operation | You are in the Add | Check the display to see | |
Not Assigned | Page/Cancel Job | if there are any | |
| operation, but there | scheduled jobs. | |
| are no jobs stored. |
| |
| The output tray of the | Remove paper. | |
| machine is full of |
| |
| paper. |
| |
Over Heat Error | There is a problem in | Turn the power switch | |
Cycle Power | the fuser unit. | off and on. If the problem | |
|
| persists, call for service. | |
Paper Jam 0 | Paper has jammed in | Clear the jam. (See "In | |
Open/Close Door | the feeding area of the | the tray 1" on page 54.) | |
| tray. |
| |
Paper Jam 1 | Paper has jammed in | Clear the jam. (See "In | |
Check Inside | the paper exit area. | the fuser unit area" on | |
|
| page 54.) | |
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