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Samsung CLX-3170FN, CLX-3175FW, CLX-3175FN, CLX-3175N manual Troubleshooting

Models: CLX-3175FN CLX-3170FN CLX-3175 CLX-3175FW CLX-3175N

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contents

TROUBLESHOOTING	54	Tips for avoiding paper jams
54	54	Clearing paper jams
	54	In the tray 1
	54	In the fuser unit area
	55	In the paper exit area
	57	Understanding display messages
	59	Solving other problems
	59	Paper feeding
	59	Printing problems
	60	Printing quality problems
	63	Copying problems
	63	Scanning problems
	64	Samsung Scan Manager problems
	64	Common Windows problems
	64	Common Linux problems
	66	Common Macintosh problems
ORDERING SUPPLIES	67	Supplies
67 67		How to purchase
SPECIFICATIONS	68	General specifications
68	69	Printer specifications
	69	Scanner specifications
	69	Copier specifications

GLOSSARY

70

INDEX

74

CONTACT SAMSUNG WORLDWIDE

75

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Samsung CLX-3170FN, CLX-3175FW, CLX-3175FN, CLX-3175N manual Troubleshooting

Contents

Multi Functional Printer Features of your new laser product Special FeaturesAbout this USER’S Guide Features by ModelsFeatures Convention Description ExampleOnline User’s Guide Quick Install GuideFinding More Information Printer Driver HelpSafety information Important Safety Symbols and PrecautionsWhat the icons and signs in this user’s guide mean Laser Safety Statement Power Saver Ozone SafetyMercury Safety RecyclingFAX Branding FCC Statement for Wireless LAN useUnited States of America Canadian Radio Interference RegulationsRinger Equivalence Number You should also know thatApprovals and Certifications Replacing the Fitted Plug for UK onlyDeclaration of Conformity European Countries EC CertificationEuropean States qualified under wireless approvals EEA/EFTA countriesWireless Guidance Regulatory Compliance StatementsOpenssl License Original Ssleay License14Safety information Safety information15 Contents Scanning by a network connection Printing a document Canceling a print job Sending a faxFax setup Receiving a faxBacking up data Solving other problemsPrinting from a USB memory device Managing USB memoryHow to purchase Fax problemsCommon Linux problems General specificationsIntroduction Machine OverviewFront view Rear view Control Panel Overview Understanding the Status LED Acknowledging the Status of the Toner CartridgeStatus Description Menu Overview Darkness SendingFeature Windows Linux Macintosh Printer Driver FeaturesContents Supplied SoftwareSetting UP the Hardware Getting startedMacintosh System RequirementsWindows LinuxUsing the SetIP program Setting UP the NetworkConfiguring network protocol via the machine Supported operating environmentsInstalling the Software Custom mode Using a Wireless NETWORKCLX-3175FW onlyWizard mode Hexadecimal Format Ascii FormatOperation Mode is Infrastructure Configuring wireless network from syncthru web serviceSelect Network NameSSID in Ssid Setup Operation Mode is Ad-hocMachines Basic Settings Entering characters using the number keypad Using the save modesAuto continue On the scanner glass Loading originals and print mediaLoading Originals ADFSelecting Print Media Specifications on print media Type Size Dimensions Weighta CapacitybGuidelines for special print media Media sizes supported in each modeMode Size Source Media Type GuidelinesChanging the Size of the Paper in the Paper Tray PreprintedPaper Slide the tray 1 back into the machine Setting the Paper Size and Type Printing on Special Print MaterialsFeeding the print material manually Changing the Settings for Each Copy CopyingCopying ID Card Copying Changing the Default Copy SettingsUsing Special Copy Features Up or 4-up copyingErasing background images Setting Copy TimeoutClone copying Gray enhance copyingScanning Basics Setting scan information in Samsung Scan ManagerScanning Scanning from the Control PanelScanning by a Network Connection Setting up an e-mail accountClick Machine Settings and User Authentication Scanning to EmailChanging the Settings for Each Scan JOB Changing the Default Scan SettingsSetting UP Address Book Printing Address Book Searching with a particular first letterScanning Canceling a Print JOB Basic printingPrinting a Document Resolution Setting the fax headerAdjusting the document settings FaxingConfirming a transmission Sending a fax automaticallySending a fax manually Automatic redialingCanceling a delayed fax Sending a delayed faxAdding pages to a delayed fax Sending a priority faxReceiving a FAX Receiving faxes in memory Receiving in secure receiving modeActivating secure receiving mode Forwarding faxesForwarding received faxes to email address FAX SetupChanging the fax setup options Sending optionsPrinting sent fax report automatically Changing the default document settingsSetting up Address Book Speed dial numbersDeleting a Address Book entry Group dial numbersSearching Address Book for an entry Printing Address BookPlugging in a USB Memory Device Using USB memory deviceAbout USB Memory Scanning to a USB Memory DevicePrinting from a USB Memory Device Backing UP DataDeleting an image file Managing USB MemoryPrinting Directly from a Digital Camera Formatting a USB memory devicePrinting Reports MaintenanceAdjusting the Color Contrast Printing a reportCleaning the inside Cleaning Your MachineCleaning the outside Clearing MemoryMaintenance Cleaning the scan unit White sheet ADF Sheet Scanner glass Scanner lidToner cartridge storage Maintaining the CartridgeReplacing the Toner Cartridge Expected cartridge lifeMaintenance Replacing the Imaging Unit Replacing the Waste Toner Container Managing Your Machine from the Website Maintenance PartsTo access SyncThru Web Service Checking the MACHINE’S Serial NumberClearing Document Jams TroubleshootingTips for Avoiding Paper Jams Exit misfeedTray Clearing Paper JamsRoller misfeed Fuser unit areaPaper exit area Fuser leverTroubleshooting Meaning Suggested Solutions Understanding Display MessagesNot Assigned Page/Cancel Job Network ErrorOpen Heat Error Over Heat ErrorStop Pressed Stop/Clear has been Wrong ConfigPOP3 Continue or Black OnlyCondition Suggested Solutions Solving Other ProblemsPrinting problems Condition Possible Suggested Solutions CausePrinting quality problems White Spots Toner specksDropouts Vertical linesCopying problems Scanning problems Samsung Scan Manager problemsFax problems Common Windows problemsCommon Linux problems Scanners list Common Macintosh problemsNot appear on Not scanSupplies HOW to PurchaseOrdering supplies Type Average Yielda Part NumberSpecifications General SpecificationsPrinter Specifications Scanner SpecificationsCopier Specifications Facsimile Specifications Glossary EtherTalk ITU-T No chartEthernet Fuser UnitNetWare MAC addressModem OriginalsUNC Path Subnet MaskToner Cartridge WatermarkClock mode 31 control panel 21 copying IndexReceiving a fax Contact Samsung worldwide Country Customer Care Center WEB SiteSwitzerland Page Features of your new laser product CLX-3175 CLX-3175N Finding More Information Page Safety information6 7Safety information Safety information8 9Safety information Safety information10 11Safety information Safety information12 13Safety information Safety information14 15Safety information Setting up the network CLX-3175N only Installing the software Machines basic settingsScanning Basic Printing Using USB Memory Device Maintenance Troubleshooting CLX-3175N only Status Scan toStop/Clear 57 to solve the problem Reduce/Enlarge Change Default USB feature Machine Setup Supplied Software Getting started System Requirements Setting UP the Network CLX-3175N only Installing the Software Key sound, and alarm sound Getting started Loading originals and print media Specifications on print media Printer specifications on page 69. The extra flaps Changing the Size of the Paper in the Paper Tray Slide the tray 1 back into the machine Printing on Special Print Materials Copying Press OK when Copy Feature appears Setting Copy Timeout Scanning Changing the Settings for Scan JOB Scanning Basic printing Using USB memory device Printing from a USB Memory Device Managing USB Memory Maintenance Cleaning Your Machine Cleaning the scan unit Maintaining the Cartridge Replacing the Toner Cartridge Replacing the Imaging Unit Replacing the Waste Toner Container Maintenance Parts Clearing paper jams Solving other problems Paper exit area Fuser lever Understanding Display Messages Expires soon Replaceables on 53 and call for Service Solving Other Problems 50. If this does not improve the print White spots appear on AaBbC Scanned face down on the scanner glass Samsung Scan Manager problems Come out Common Macintosh problems Ordering supplies Copying mode Less than 50 dBA Yieldc.d Waste tonerContainerc,d Memory Network Scanb File format Effective Glossary FDI LED TCP/IP Adjustment Contact Samsung worldwide Switzerland Page REV Software section Contents Sharing the Printer Locally Using Your Printer in Linux Installing Printer Software Installing Software for Local PrintingSelect Typical installation for a local printer. Click Next Custom Installation Select Custom installation. Click NextInstalling Printer Software in Windows Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Removing Printer Software Installing mono printer driverClick OK in the Install From Disk window NextPrinting a Document Select your printer driver from the Name drop-down listPrinter Settings Printing to a file PRNSelect Printers and Faxes Select your printer driver icon Layout Tab Paper TabColor Mode Graphics TabExtras Tab Using a Favorite SettingUsing Help About TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and FaxesScanning Using Samsung SmarThru Uninstalling Samsung SmarThruUsing Samsung SmarThru Using Onscreen Help File Windows XP Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Windows VistaUsing Smart Panel Understanding Smart PanelOpening the Troubleshooting Guide Changing the Smart Panel Program SettingsUsing Printer Settings Utility Installing the Unified Linux Driver Installing the Unified Linux DriverGetting Started Uninstalling the Unified Linux Driver Click UninstallOpening the Unified Driver Configurator Using SetIP programUsing the Unified Driver Configurator Starting the programPrinters Configuration Scanners ConfigurationConfiguring Printer Properties Ports ConfigurationPrinting from Applications Printing FilesScanning a Document Click PropertiesUsing the Image Manager Adding Job Type SettingsTools Function Select Easy Install and click Install. Easy Install is Installing SoftwareUninstalling software Select Uninstall and click UninstallClick Add on the Printer List Setting Up the PrinterFor a Network-connected Select Socket/HP Jet Direct in Printer TypeFor a USB-connected Changing Printer Settings PrintingPrinting a Document Printing Multiple Pages on One Sheet of Paper GraphicsScanning with USB Setting scan information in Scan ManagerScanning Scanning with networkIndex Macintosh 37 uninstall