Reference
Troubleshooting Guide
Before requesting service.
Problem |
| Action | Page |
No operations can be | • Check the batteries in the remote. May need replacing. | P6 | |
performed with remote | • | Operate the remote control at a distance of no more than 20 feet. |
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control. | • | Remove batteries and hold down one or more buttons for several min- | |
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| utes to drain the microprocessor inside the remote to reset it. Reinstall | |
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| batteries and try remote control again. |
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Disc does not play. | • | Ensure that the disc is installed with the label side facing up. | P8, P20, P21 |
• Check the region number of the DVD. | DVD- | ||
| • This player cannot play | ||
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| RAM, a |
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The | • | The features or action cannot be completed at this time because: | P15 | |
icon appears on | 1) | The DVD’s software restricts it. | P22~P29 | |
| screen. | 2) | The DVD’s software doesn’t support the feature (e.g., angles). |
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3)The feature is not available at the moment.
4)You’ve requested a title or chapter number or search time that is out of range.
Disc Menu doesn’t | • Check if the disc has a Menu. |
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appear. |
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Playback mode differs | • Some of the functions selected in the Setup Menu may not work properly | P32~P41 | |
from the Setup Menu |
| if the disc is not encoded with the corresponding function. |
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selection. |
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The screen ratio can not | • | The Screen Ratio is fixed on your DVD. | P39 |
be changed. |
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No sound is heard | • Make sure you have selected the correct Digital Output in the Audio | P38 | |
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| Options Menu. |
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Forgot password. | • | Press power on from a cold start with no disc in the unit. Press the STOP | P41 |
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| and PLAY buttons simultaneously on the front panel for three seconds. |
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| Press the SETUP button on the remote control to select Parental control, |
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| and then press the ENTER button. Enter your password. |
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| (initial code:7777). Use the UP/DOWN button to select change Pass- |
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| word. Enter your new password. |
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| confirm. |
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If you experience other | • | Go to the contents and find the section of the instruction book that con- |
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problems. |
| tains the explanations regarding the current problem, and follow the pro- |
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| • | cedure once again. |
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| If the problem still cannot be solved, please contact your nearest autho- |
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| rized service center. |
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Recording doesn’t work | • Check the Write Protect Tab is positioned at the PROTECT side (See | P9, P36, P46 | |
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| Page 9). |
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| • Check for the presence of Disc Format (SETUP MENU). |
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| • | Check the disc has space remaining. (The disc space for Title List is dis- |
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| • | played) |
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| If the number of recorded titles is 99, first delete all recorded titles and |
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| then restart recording. |
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Timer Recording doesn’t | • Check time and date are set (SETUP MENU). | P43 | |
work |
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Editing doesn’t work | • | Check the Write Protect Tab is positioned at the PROTECT side | P9 |
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| (See Page 9). |
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Recording doesn’t work | • Check the input signal has the No Copy information. | P7 | |
by using a VCR or anoth- |
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er external device |
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Can’t receive the CATV | • Check for the TV receiving system on the SETUP menu. | P34 | |
channel or TV channel |
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you want |
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