Solving General Printing Problems | Samsung ML-2252W, ML-2251N

Solving General Printing Problems

For problems with the operation of your printer, refer to the following table for suggested solutions.

Problem	Possible Cause	Solution

The printer does	The printer is not	Check the power cord connections. Check
not print.	receiving power.	the power switch and the power source.

	The printer is not	Select Samsung ML-2250 Series or
	selected as the default	Samsung ML-2250 Series PS as your
	printer.	default printer.

	Check the printer for the	• The printer cover is not closed.
	following:	• Paper is jammed.
		• No paper is loaded.
		• The toner cartridge is not installed.
		If a printer system error occurs, contact
		your service representative.

	The printer may be in	Add paper to the Multi-Purpose Tray, and
	manual feed mode and	press the Cancel button on the printer’s
	out of paper.	control panel.

	The connection cable	Disconnect the printer cable and reconnect
	between the computer	it.
	and the printer is not
	connected properly.

	The connection cable	If possible test the cable by attaching it to
	between the computer	another computer that is working properly
	and the printer is	and attempt to print a job. You can also try
	defective.	using a different printer cable and attempt
		to print a job.

	The port setting is	Check the Windows printer setting to make
	incorrect.	sure that the print job is sent to the correct
		port, for example, LPT1. If the computer
		has more than one port, make sure that
		the printer is attached to the correct one.

	The printer may be	Check the printer properties to ensure that
	configured incorrectly.	all of the print settings are correct.

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SOLVING PROBLEMS 6.3

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Samsung ML-2252W Solving General Printing Problems, Problem Possible Cause Solution, Select Samsung ML-2250 Series or

Contents

Page Page Contact Samsung World Wide Iii Contents Printing on Card Stock or Printing Multiple Pages on One Cleaning the Outside Cleaning the Inside Windows 9x/Me Windows NT 4.0/2000/XPRedistributing Toner Replacing the Toner Cartridge Accessing Printer Properties Precautions When Installing Printer Options Appendix E Specifications Important Precautions and Safety Information Page Environmental and Safety Consideration Laser Safety Statement Power Saver RecyclingRadio Frequency Emissions FCC regulations FCC Statement for Wireless LAN use Canadian Radio Interference RegulationsFederal Communications Commission FCC Xiv For devices above 10 mW transmitting power such as wireless Wireless GuidanceAccept EU No limitations at this time Xvi Xvii Memo Introduction Special Features Print with excellent quality and high speedHandle paper flexibly Create professional documents Save time and money Print in various environmentsExpand printer capacity You can print in Windows 95/98/Me/NT 4.0/2000/XP Printer Features Features ML-2250 ML-2251N ML-2252W Printer Components Front View Rear View Figure above shows a ML-2252W On Line/Error and Toner Save LEDs Understanding the Control PanelDescription Cancel button Function Description Setting UP Your Printer Unpacking Components may differ from one country to another Selecting a Location Your desk or table Installing the Toner Cartridge Setting UP Your Printer Setting UP Your Printer Loading Paper Load paper with the print side facing down Slide the tray back into the printer Changing the Paper Size in the Paper Tray Full length Setting UP Your Printer Connecting a Printer Cable Using a Parallel CableFor Local Printing Using a USB Cable For Network Printing Supported Operating Systems Requirements Turning the Printer On Printing a Demo Installing Printer Software Remote Control Panel for DOS applicationsIf you are printing from Windows If you are printing in Linux Printer Driver Features Driver Feature Installing Printer Software in Windows Installing Printer SoftwareYou are using at least Internet Explorer System Requirements Setting UP Your Printer Changing the Display Language Select Samsung ML-2250 Series, and Language Selection Reinstalling Printer Software Select Samsung ML-2250 Series, and then MaintenanceSelect Repair After connecting the machine, click Next Select the components you want to reinstall and click Next Removing Printer Software Viewing the User’s Guide Select Samsung ML-2250 Series and View User’s Guide Using Print Materials Choosing Paper and Other Materials Sizes and Capacities Input Source/Capacity*a Size Guidelines for Paper and Special Materials Selecting the Output Location Printing to the Top Output Tray Face down Printing to the Rear Output Tray Face up To open the rear output tray Paper full Using Tray1 or the Optional Tray2 Using the Multi-Purpose Tray To load paper in the Multi-Purpose Tray Using Print Materials Using Print Materials Using the Manual Feed Mode Repeat this step for every page to be printed Printing on Envelopes Guidelines Adjust the guide to the edge of the envelope stack Using Print Materials Printing on Labels Load labels with the print side up Using Print Materials Printing on Transparencies Using Print Materials Printing on Card Stock or Custom-sized Materials Using Print Materials Printing on Preprinted Paper Using Print Materials Printing Tasks Printing a Document LandscapePortrait Select the Samsung ML-2250 Series printer Cancelling a Print Job There are two ways to cancel a print jobFrom the Windows Start menu, select Settings To stop a print job from the control panel Using a Favorite Setting Using Help Setting Paper Properties Property DescriptionCopies Size Source TypeColor paper Different Using the Toner Save Mode There are two ways to enable the Toner Save modeFrom the Control Panel From the software application Printing Multiple Pages on One Sheet of Paper N-Up Printing Printing a Reduced or Enlarged Document You can scale your print job on a Fitting Your Document to a Selected Paper Size Printing Posters Using Watermarks Using an Existing Watermark Creating a Watermark Click OK and start printing Click Update to save the changes Click Ok Editing a WatermarkDeleting a Watermark Select the desired watermark options Using Overlays What is an Overlay?Creating a New Page Overlay Edit Overlays window, click Create Overlay Using a Page Overlay Deleting a Page Overlay Click Delete OverlayClick OK until you exit the Print window Setting Graphic Properties ResolutionToner Save Image Resolution option Mode Advanced Options buttonAdvanced Options Darkness Download as Bit Image When this When the Print All Text Black option isTrueType Options Advanced Using Output Options Option DescriptionPrint Order Reprint When Using the Status Monitor Installing Status Monitor Reinstalling Status Monitor Opening the Troubleshooting GuideRemoving Status Monitor Changing the Status Monitor Program Setting Setting Up a Locally Shared Printer Windows 9x/Me Windows NT 4.0/2000/XP Select Local port and click New Port Memo Maintaining Your Printer Maintaining the Toner Cartridge Toner cartridge storageToner cartridge life expectancy Saving toner Redistributing Toner Maintaining Your Printer Cleaning the Printer Cleaning the OutsideCleaning the Inside Cleaning inside the printer Maintaining Your Printer Printing a cleaning sheet Your printer can be set to print out a cleaning sheetDepending on the country Printing Configuration Pages Consumables and Replacement Parts Items Yield Average Memo Solving Problems Troubleshooting Checklist Check Solution Solving General Printing Problems Problem Possible Cause SolutionSelect Samsung ML-2250 Series or Indicating a system error Complex Adjusting the print quality settingsSelect the desired spool setting Access memory RAM On page D.3 Contact a service representative PaperRemove excess paper from the tray Keeps jamming Paper tray Disconnect the printer cable Prints, but Or defective Setting Print the document with selecting Software application isDownload as Bit Image Adobe Wrong Clearing Paper Jams Paper Feed AreaSlide out Tray1 to expose the jammed paper Solving Problems Optional Tray2 Multi-Purpose Tray Around the Toner Cartridge Paper Exit Area Solving Problems Tips for Avoiding Paper Jams Solving Print Quality Problems Problem Solution Vertical repetitive Defects Problem Background Scatter Misformed characters SkewCurl or wave Wrinkles or Curl Troubleshooting Error Messages LED pattern Possible Problems and SolutionsLED status legend Common Windows Problems Problem Possible Cause and Solution Troubleshooting PS Errors Option to Installed Common Linux Problems Am using BSD lpr From the defaults, to save on memory usageI am using Cups Distributions and some Configured a printer to Error messages printingSoftware vendor to inform them of the issue Have Cups and some Memo Using Windows Postscript Driver Installing PS Drivers Using PS Printer Driver Features Installing PS Drivers Installing PS Drivers Reinstalling PS Drivers When the installation is complete, click FinishClick PrinterPostScript and then click Next Click Repair Using PS Printer Driver Features Accessing Printer PropertiesWhen removal is complete, click Finish Select Samsung ML-2250 Series PS Using Your Printer Linux Installing the Printer Driver Installing the Printer DriverSystem Requirements Using Your Printer in Linux B.3 Using Your Printer in Linux Using Your Printer in Linux B.5 Changing the Printer Connection Method Uninstalling the Printer Driver Select Complete uninstall and then click Uninstall Using the Configuration Tool Using Your Printer in Linux B.9 Changing Llpr Properties Using Your Printer in Linux B.11 Memo Printing from DOS Applications About the Remote Control Panel Installing the Remote Control Panel Reinstalling Remote Control Panel Removing Remote Control PanelClick Remote Control Panel and then click Next Selecting Print Settings Starting the Remote Control PanelSelect Samsung ML-2250 Series and then Remote Control Panel Using the Remote Control Panel Tabs Printing Tab Config Tab Job Tab Test Tab Page. The setting can range from 5 to 128 lines per PCL Tab Flash Font and Macro Tab PS 3 Tab EPSON/IBM Tab Character Table selects the character sets Installing Printer Options Precautions When Installing Printer Options Order number Installing Memory and PostScript DIMMs Dimm Installing Printer Options D.5 Removing the Memory or PS Dimm Installing a Network Card ML-00NB ML-00LB Installing Printer Options Installing Printer Options D.9 To the network LAN connection Installing an Optional Paper Tray Installing Printer Options Specifications Printer Specifications Paper Specifications Printer Specifications Specifications and Description Paper Specifications Overview Tray1 Dimensionsa Weight Capacityb Supported Sizes of Paper Guidelines for Using Paper Symptom Problem with Solution Paper Paper Specifications Category SpecificationsPaper Output Capacity Output Tray Capacity Printer and Paper Storage Environment Envelopes Minimum Maximum Envelopes with Double Side Seams Envelopes with Adhesive Strips or FlapsEnvelope Margins Envelope Storage Labels TransparenciesSee Printing on Transparencies on Index Around the toner cartridge 6.11 in the paper exit area Page Visit us at