Troubleshooting Error Messages, LED status legend | Samsung ML-2250

Troubleshooting Error Messages

When the printer experiences an error, the control panel will indicate an error message with the indicator lights. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error.

LED status legend

symbol for “light off”

symbol for “light on”

symbol for “light blinking”

	LED pattern	Possible Problems and Solutions

		Your system has some problems. If this
		problem occurs, contact your service
		representative.

		• A paper jam has occured. To solve the
		problem, see “Clearing Paper Jams” on
		page 6.7.
		• Paper Tray is empty. Load the paper in the
	On Line/Error	Tray.
	On Line/Error	• The front cover is open. Close the front
	LED lights red	• The front cover is open. Close the front
		cover.

•The toner cartridge is empty. Remove the old toner cartridge and install a new one. See “Installing the Toner Cartridge” on page 2.4.

•You pressed the Cancel button while the

printer was receiving data.

• In Manual Feed mode, there is no paper in the Multi-purpose Tray. Load paper into the Multi-purpose Tray.

•If the printer is receiving data, the On Line/Error LED slowly blinks green.

•If the printer is printing the received data, the On Line/Error LED blinks green fast.

6.20 SOLVING PROBLEMS

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Samsung ML-2250, ML-2252W Troubleshooting Error Messages, LED status legend, LED pattern Possible Problems and Solutions

Contents

Page Page Contact Samsung World Wide Iii Contents Printing Multiple Pages on One Printing on Card Stock or Redistributing Toner Replacing the Toner Cartridge Cleaning the Outside Cleaning the InsideWindows 9x/Me Windows NT 4.0/2000/XP Precautions When Installing Printer Options Accessing Printer Properties Appendix E Specifications Important Precautions and Safety Information Page Laser Safety Statement Environmental and Safety Consideration Recycling Power SaverRadio Frequency Emissions FCC regulations Federal Communications Commission FCC FCC Statement for Wireless LAN useCanadian Radio Interference Regulations Xiv Accept EU No limitations at this time For devices above 10 mW transmitting power such as wirelessWireless Guidance Xvi Xvii Memo Introduction Print with excellent quality and high speed Special FeaturesHandle paper flexibly Create professional documents Print in various environments Save time and moneyExpand printer capacity You can print in Windows 95/98/Me/NT 4.0/2000/XP Features ML-2250 ML-2251N ML-2252W Printer Features Front View Printer Components Figure above shows a ML-2252W Rear View Description On Line/Error and Toner Save LEDsUnderstanding the Control Panel Function Description Cancel button Setting UP Your Printer Components may differ from one country to another Unpacking Your desk or table Selecting a Location Installing the Toner Cartridge Setting UP Your Printer Setting UP Your Printer Load paper with the print side facing down Loading Paper Slide the tray back into the printer Full length Changing the Paper Size in the Paper Tray Setting UP Your Printer For Local Printing Connecting a Printer CableUsing a Parallel Cable Using a USB Cable For Network Printing Requirements Supported Operating Systems Turning the Printer On Printing a Demo Remote Control Panel for DOS applications Installing Printer SoftwareIf you are printing from Windows If you are printing in Linux Driver Feature Printer Driver Features Installing Printer Software Installing Printer Software in WindowsYou are using at least Internet Explorer System Requirements Setting UP Your Printer Select Samsung ML-2250 Series, and Language Selection Changing the Display Language Select Samsung ML-2250 Series, and then Maintenance Reinstalling Printer SoftwareSelect Repair After connecting the machine, click Next Select the components you want to reinstall and click Next Removing Printer Software Select Samsung ML-2250 Series and View User’s Guide Viewing the User’s Guide Using Print Materials Choosing Paper and Other Materials Input Source/Capacity*a Size Sizes and Capacities Guidelines for Paper and Special Materials Printing to the Top Output Tray Face down Selecting the Output Location To open the rear output tray Printing to the Rear Output Tray Face up Paper full Using the Multi-Purpose Tray Using Tray1 or the Optional Tray2 To load paper in the Multi-Purpose Tray Using Print Materials Using Print Materials Using the Manual Feed Mode Repeat this step for every page to be printed Guidelines Printing on Envelopes Adjust the guide to the edge of the envelope stack Using Print Materials Load labels with the print side up Printing on Labels Using Print Materials Printing on Transparencies Using Print Materials Printing on Card Stock or Custom-sized Materials Using Print Materials Printing on Preprinted Paper Using Print Materials Printing Tasks Printing a Document LandscapePortrait Select the Samsung ML-2250 Series printer There are two ways to cancel a print job Cancelling a Print JobFrom the Windows Start menu, select Settings To stop a print job from the control panel Using Help Using a Favorite Setting Property Description Setting Paper PropertiesCopies Size Type SourceColor paper Different From the Control Panel Using the Toner Save ModeThere are two ways to enable the Toner Save mode From the software application Printing Multiple Pages on One Sheet of Paper N-Up Printing You can scale your print job on a Printing a Reduced or Enlarged Document Fitting Your Document to a Selected Paper Size Printing Posters Using an Existing Watermark Using Watermarks Click OK and start printing Creating a Watermark Editing a Watermark Click Update to save the changes Click OkDeleting a Watermark Select the desired watermark options Creating a New Page Overlay Using OverlaysWhat is an Overlay? Edit Overlays window, click Create Overlay Using a Page Overlay Click OK until you exit the Print window Deleting a Page OverlayClick Delete Overlay Toner Save Setting Graphic PropertiesResolution Advanced Options Darkness Image Resolution option ModeAdvanced Options button When the Print All Text Black option is Download as Bit Image When thisTrueType Options Advanced Option Description Using Output OptionsPrint Order Reprint When Installing Status Monitor Using the Status Monitor Removing Status Monitor Reinstalling Status MonitorOpening the Troubleshooting Guide Changing the Status Monitor Program Setting Windows 9x/Me Setting Up a Locally Shared Printer Windows NT 4.0/2000/XP Select Local port and click New Port Memo Maintaining Your Printer Toner cartridge storage Maintaining the Toner CartridgeToner cartridge life expectancy Saving toner Redistributing Toner Maintaining Your Printer Cleaning the Outside Cleaning the PrinterCleaning the Inside Cleaning inside the printer Maintaining Your Printer Depending on the country Printing a cleaning sheetYour printer can be set to print out a cleaning sheet Printing Configuration Pages Items Yield Average Consumables and Replacement Parts Memo Solving Problems Check Solution Troubleshooting Checklist Select Samsung ML-2250 Series or Solving General Printing ProblemsProblem Possible Cause Solution Complex Adjusting the print quality settings Indicating a system errorSelect the desired spool setting Access memory RAM On page D.3 Paper Contact a service representativeRemove excess paper from the tray Keeps jamming Paper tray Disconnect the printer cable Prints, but Or defective Software application is Setting Print the document with selectingDownload as Bit Image Adobe Wrong Slide out Tray1 to expose the jammed paper Clearing Paper JamsPaper Feed Area Solving Problems Optional Tray2 Multi-Purpose Tray Around the Toner Cartridge Paper Exit Area Solving Problems Tips for Avoiding Paper Jams Problem Solution Solving Print Quality Problems Defects Vertical repetitive Curl or wave ProblemBackground Scatter Misformed characters Skew Wrinkles or Curl LED status legend Troubleshooting Error MessagesLED pattern Possible Problems and Solutions Problem Possible Cause and Solution Common Windows Problems Option to Installed Troubleshooting PS Errors Common Linux Problems From the defaults, to save on memory usage Am using BSD lprI am using Cups Distributions and some Error messages printing Configured a printer toSoftware vendor to inform them of the issue Have Cups and some Memo Installing PS Drivers Using PS Printer Driver Features Using Windows Postscript Driver Installing PS Drivers Installing PS Drivers When the installation is complete, click Finish Reinstalling PS DriversClick PrinterPostScript and then click Next Click Repair Accessing Printer Properties Using PS Printer Driver FeaturesWhen removal is complete, click Finish Select Samsung ML-2250 Series PS Using Your Printer Linux System Requirements Installing the Printer DriverInstalling the Printer Driver Using Your Printer in Linux B.3 Using Your Printer in Linux Using Your Printer in Linux B.5 Changing the Printer Connection Method Select Complete uninstall and then click Uninstall Uninstalling the Printer Driver Using the Configuration Tool Using Your Printer in Linux B.9 Changing Llpr Properties Using Your Printer in Linux B.11 Memo Printing from DOS Applications Installing the Remote Control Panel About the Remote Control Panel Click Remote Control Panel and then click Next Reinstalling Remote Control PanelRemoving Remote Control Panel Select Samsung ML-2250 Series and then Remote Control Panel Selecting Print SettingsStarting the Remote Control Panel Printing Tab Using the Remote Control Panel Tabs Config Tab Job Tab Test Tab PCL Tab Page. The setting can range from 5 to 128 lines per Flash Font and Macro Tab PS 3 Tab Character Table selects the character sets EPSON/IBM Tab Installing Printer Options Order number Precautions When Installing Printer Options Installing Memory and PostScript DIMMs Dimm Installing Printer Options D.5 Removing the Memory or PS Dimm ML-00NB ML-00LB Installing a Network Card Installing Printer Options Installing Printer Options D.9 To the network LAN connection Installing an Optional Paper Tray Installing Printer Options Printer Specifications Paper Specifications Specifications Specifications and Description Printer Specifications Overview Paper Specifications Supported Sizes of Paper Tray1 Dimensionsa Weight Capacityb Symptom Problem with Solution Paper Guidelines for Using Paper Category Specifications Paper SpecificationsPaper Output Capacity Output Tray Capacity Printer and Paper Storage Environment Minimum Maximum Envelopes Envelopes with Adhesive Strips or Flaps Envelopes with Double Side SeamsEnvelope Margins Envelope Storage See Printing on Transparencies on LabelsTransparencies Index Around the toner cartridge 6.11 in the paper exit area Page Visit us at