Common Windows Problems | Samsung ML-2252W, ML-2251N, ML-2250

Common Windows Problems

Problem	Possible Cause and Solution

“File in Use” message	Exit all software applications. Remove all software from the
appears during installation.	StartUp Group, then restart Windows. Reinstall the printer
	driver.

“Error Writing to LPTx”	• Ensure that the cables are connected correctly, and the
message appears.	printer is on.
	• If bi-directional communication is not turned on in the
	driver, it will also cause this message.

“General Protection Fault”,	Close all other applications, reboot Windows, and try
“Exception OE”, “Spool32”,	printing again.
or “Illegal Operation”
messages appear.

NOTE: Refer to the Microsoft Windows 9x/Me/NT 4.0/2000/XP User’s Guide that came with your PC for further information on Windows error messages.

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SOLVING PROBLEMS 6.21

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Samsung ML-2252W, ML-2251N, ML-2250 manual Common Windows Problems, Problem Possible Cause and Solution

Contents

Page Page Contact Samsung World Wide Iii Contents Printing on Card Stock or Printing Multiple Pages on One Cleaning the Outside Cleaning the Inside Windows 9x/Me Windows NT 4.0/2000/XPRedistributing Toner Replacing the Toner Cartridge Accessing Printer Properties Precautions When Installing Printer Options Appendix E Specifications Important Precautions and Safety Information Page Environmental and Safety Consideration Laser Safety Statement Radio Frequency Emissions Power SaverRecycling FCC regulations FCC Statement for Wireless LAN use Canadian Radio Interference RegulationsFederal Communications Commission FCC Xiv For devices above 10 mW transmitting power such as wireless Wireless GuidanceAccept EU No limitations at this time Xvi Xvii Memo Introduction Handle paper flexibly Special FeaturesPrint with excellent quality and high speed Create professional documents Expand printer capacity Save time and moneyPrint in various environments You can print in Windows 95/98/Me/NT 4.0/2000/XP Printer Features Features ML-2250 ML-2251N ML-2252W Printer Components Front View Rear View Figure above shows a ML-2252W On Line/Error and Toner Save LEDs Understanding the Control PanelDescription Cancel button Function Description Setting UP Your Printer Unpacking Components may differ from one country to another Selecting a Location Your desk or table Installing the Toner Cartridge Setting UP Your Printer Setting UP Your Printer Loading Paper Load paper with the print side facing down Slide the tray back into the printer Changing the Paper Size in the Paper Tray Full length Setting UP Your Printer Connecting a Printer Cable Using a Parallel CableFor Local Printing Using a USB Cable For Network Printing Supported Operating Systems Requirements Turning the Printer On Printing a Demo If you are printing from Windows Installing Printer SoftwareRemote Control Panel for DOS applications If you are printing in Linux Printer Driver Features Driver Feature You are using at least Internet Explorer Installing Printer Software in WindowsInstalling Printer Software System Requirements Setting UP Your Printer Changing the Display Language Select Samsung ML-2250 Series, and Language Selection Select Repair After connecting the machine, click Next Reinstalling Printer SoftwareSelect Samsung ML-2250 Series, and then Maintenance Select the components you want to reinstall and click Next Removing Printer Software Viewing the User’s Guide Select Samsung ML-2250 Series and View User’s Guide Using Print Materials Choosing Paper and Other Materials Sizes and Capacities Input Source/Capacity*a Size Guidelines for Paper and Special Materials Selecting the Output Location Printing to the Top Output Tray Face down Printing to the Rear Output Tray Face up To open the rear output tray Paper full Using Tray1 or the Optional Tray2 Using the Multi-Purpose Tray To load paper in the Multi-Purpose Tray Using Print Materials Using Print Materials Using the Manual Feed Mode Repeat this step for every page to be printed Printing on Envelopes Guidelines Adjust the guide to the edge of the envelope stack Using Print Materials Printing on Labels Load labels with the print side up Using Print Materials Printing on Transparencies Using Print Materials Printing on Card Stock or Custom-sized Materials Using Print Materials Printing on Preprinted Paper Using Print Materials Printing Tasks Printing a Document LandscapePortrait Select the Samsung ML-2250 Series printer From the Windows Start menu, select Settings Cancelling a Print JobThere are two ways to cancel a print job To stop a print job from the control panel Using a Favorite Setting Using Help Copies Setting Paper PropertiesProperty Description Size Color paper SourceType Different Using the Toner Save Mode There are two ways to enable the Toner Save modeFrom the Control Panel From the software application Printing Multiple Pages on One Sheet of Paper N-Up Printing Printing a Reduced or Enlarged Document You can scale your print job on a Fitting Your Document to a Selected Paper Size Printing Posters Using Watermarks Using an Existing Watermark Creating a Watermark Click OK and start printing Deleting a Watermark Click Update to save the changes Click OkEditing a Watermark Select the desired watermark options Using Overlays What is an Overlay?Creating a New Page Overlay Edit Overlays window, click Create Overlay Using a Page Overlay Deleting a Page Overlay Click Delete OverlayClick OK until you exit the Print window Setting Graphic Properties ResolutionToner Save Image Resolution option Mode Advanced Options buttonAdvanced Options Darkness TrueType Options Download as Bit Image When thisWhen the Print All Text Black option is Advanced Print Order Using Output OptionsOption Description Reprint When Using the Status Monitor Installing Status Monitor Reinstalling Status Monitor Opening the Troubleshooting GuideRemoving Status Monitor Changing the Status Monitor Program Setting Setting Up a Locally Shared Printer Windows 9x/Me Windows NT 4.0/2000/XP Select Local port and click New Port Memo Maintaining Your Printer Toner cartridge life expectancy Maintaining the Toner CartridgeToner cartridge storage Saving toner Redistributing Toner Maintaining Your Printer Cleaning the Inside Cleaning the PrinterCleaning the Outside Cleaning inside the printer Maintaining Your Printer Printing a cleaning sheet Your printer can be set to print out a cleaning sheetDepending on the country Printing Configuration Pages Consumables and Replacement Parts Items Yield Average Memo Solving Problems Troubleshooting Checklist Check Solution Solving General Printing Problems Problem Possible Cause SolutionSelect Samsung ML-2250 Series or Select the desired spool setting Indicating a system errorComplex Adjusting the print quality settings Access memory RAM On page D.3 Remove excess paper from the tray Keeps jamming Paper tray Contact a service representativePaper Disconnect the printer cable Prints, but Or defective Download as Bit Image Setting Print the document with selectingSoftware application is Adobe Wrong Clearing Paper Jams Paper Feed AreaSlide out Tray1 to expose the jammed paper Solving Problems Optional Tray2 Multi-Purpose Tray Around the Toner Cartridge Paper Exit Area Solving Problems Tips for Avoiding Paper Jams Solving Print Quality Problems Problem Solution Vertical repetitive Defects Problem Background Scatter Misformed characters SkewCurl or wave Wrinkles or Curl Troubleshooting Error Messages LED pattern Possible Problems and SolutionsLED status legend Common Windows Problems Problem Possible Cause and Solution Troubleshooting PS Errors Option to Installed Common Linux Problems I am using Cups Am using BSD lprFrom the defaults, to save on memory usage Distributions and some Software vendor to inform them of the issue Configured a printer toError messages printing Have Cups and some Memo Using Windows Postscript Driver Installing PS Drivers Using PS Printer Driver Features Installing PS Drivers Installing PS Drivers Click PrinterPostScript and then click Next Reinstalling PS DriversWhen the installation is complete, click Finish Click Repair When removal is complete, click Finish Using PS Printer Driver FeaturesAccessing Printer Properties Select Samsung ML-2250 Series PS Using Your Printer Linux Installing the Printer Driver Installing the Printer DriverSystem Requirements Using Your Printer in Linux B.3 Using Your Printer in Linux Using Your Printer in Linux B.5 Changing the Printer Connection Method Uninstalling the Printer Driver Select Complete uninstall and then click Uninstall Using the Configuration Tool Using Your Printer in Linux B.9 Changing Llpr Properties Using Your Printer in Linux B.11 Memo Printing from DOS Applications About the Remote Control Panel Installing the Remote Control Panel Reinstalling Remote Control Panel Removing Remote Control PanelClick Remote Control Panel and then click Next Selecting Print Settings Starting the Remote Control PanelSelect Samsung ML-2250 Series and then Remote Control Panel Using the Remote Control Panel Tabs Printing Tab Config Tab Job Tab Test Tab Page. The setting can range from 5 to 128 lines per PCL Tab Flash Font and Macro Tab PS 3 Tab EPSON/IBM Tab Character Table selects the character sets Installing Printer Options Precautions When Installing Printer Options Order number Installing Memory and PostScript DIMMs Dimm Installing Printer Options D.5 Removing the Memory or PS Dimm Installing a Network Card ML-00NB ML-00LB Installing Printer Options Installing Printer Options D.9 To the network LAN connection Installing an Optional Paper Tray Installing Printer Options Specifications Printer Specifications Paper Specifications Printer Specifications Specifications and Description Paper Specifications Overview Tray1 Dimensionsa Weight Capacityb Supported Sizes of Paper Guidelines for Using Paper Symptom Problem with Solution Paper Paper Output Capacity Paper SpecificationsCategory Specifications Output Tray Capacity Printer and Paper Storage Environment Envelopes Minimum Maximum Envelope Margins Envelopes with Double Side SeamsEnvelopes with Adhesive Strips or Flaps Envelope Storage Labels TransparenciesSee Printing on Transparencies on Index Around the toner cartridge 6.11 in the paper exit area Page Visit us at