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Troubleshooting PS Errors
The following situations are PS language specific and may occur when several printer languages are being used.
NOTE: To receive a printed or screen displayed message when PS errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.
Problem | Possible Cause | Solution |
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PostScript file can | The PostScript option | • Print a configuration page and verify |
not be printed. | may not be installed. | that the PS version is available for |
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| printing. |
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| • If PostScript is not available, install |
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| the PostScript option. See “Installing |
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| Memory and PostScript DIMMs” on |
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| page D.3. |
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“This job contains | The pure binary data | Open the Properties of the PostScript |
binary data...” | option is not supported | driver, click on PostScript, and click on |
message appears. | by the PostScript | Advanced. The pure binary data |
| driver. | option is not supported. Choose |
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| another. |
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The optional Tray2 | The printer driver has | Open the PostScript driver properties |
is not selected in | not been configured to | and set the Tray2 item of the Device |
the driver. | recognise the optional | option to Installed. |
| Tray2. |
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