2.6 HDD Troubleshooting

2 Troubleshooting Procedures

2.6HDD Troubleshooting

This section describes how to determine if the HDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.

Procedure 1: Partition Check

Procedure 2: Message Check

Procedure 3: Format Check

Procedure 4: Diagnostic Test Program Execution Check

Procedure 5: Connector Check and Replacement Check

CAUTION: The contents of the hard disk will be erased when you execute the HDD troubleshooting procedures. Transfer the contents of the hard disk to floppy disks or other storage media.

Procedure 1 Partition Check

Insert the Toshiba MS-DOS system disk and start the computer. Perform the following checks:

Check 1 Type C: and press Enter. If you cannot change to drive C, go to Check 2. If you can change to drive C, go to Check 3.

Check 2 Type FDISK and press Enter. Choose Display Partition Information from the FDISK menu. If drive C is listed, go to Check 3. If drive C is not listed, return to the FDISK menu and choose the option to create a DOS partition on drive C. Restart the computer from the Toshiba MS-DOS system disk. If the problem still exists, go to Procedure 2.

Check 3 If drive C is listed as active in the FDISK menu, go to Check 4. If drive C is not listed as active, return to the FDISK menu and choose the option to set the active partition for drive C. Restart the computer and then go to Procedure 2.

Check 4 Remove the FD and restart the computer. If the problem still exists, go to Procedure 2.

TECRA S3 Maintenance Manual (960-532)

[CONFIDENTIAL]

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Toshiba S4 manual HDD Troubleshooting Troubleshooting Procedures, Procedure 1 Partition Check