2 Troubleshooting Procedures

2.2 Troubleshooting Flowchart

2.2Troubleshooting Flowchart

Use the flowchart in Figure 2-1 as a guide for determining which FRU malfunctions. Before going through the flowchart steps, check the following:

‰Ask the user if a password is registered and if it is, ask him or her to enter the password.

‰Make sure that Toshiba Windows® XP/ Windows® 2000 is installed on the hard disk. Non-Toshiba operating systems can cause the computer malfunction.

‰Make sure all optional equipment is removed from the computer.

‰Make sure the USB FDD is empty.

2-2

[CONFIDENTIAL]

TECRA S3 Maintenance Manual (960-532)

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Toshiba S4 manual Troubleshooting Procedures Troubleshooting Flowchart