Toshiba S4 - page 110

2 Troubleshooting Procedures 2.17 Fingerprint sensor

2-68 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532)

8. When [Audio and Taskbar Settings] is displayed, click [Next].

9. When [Congratulations] is displayed, click [Done].

10. When [OmniPass-Logon New User?] is displayed, click [Yes].

Contents

Main Page Preface Page Page Table of Contents Page Page Page Page Page Page Chapter 1 Contents Page 1.1 Features Page Page Page Page Page Page Page Page Page 1.2 2.5-inch Hard Disk Drive 1 Hardware Overview 1.2 2.5-inch Hard Disk Drive 1-12 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) Table 1-1 2.5-inch HDD specifications (2/2) Page 1 Hardware Overview 1.4 Optical Drive 1-14 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) 1.4 Optical Drive 1.4 Optical Drive 1 Hardware Overview TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] 1-15 1.5 TFT Color Display Page 1.6 Power Supply 1.6 Power Supply 1 Hardware Overview TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] 1-19 Table 1-6 Power supply output rating 1.7 Batteries Page 1.8 AC Adapter Page Page Chapter 2 Contents Page Page Page 2.1 Troubleshooting 2.2 Troubleshooting Flowchart Page Page Page 2.3 Power Supply Troubleshooting Page Page Page 2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-10 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) E5V output E3V output 1R5-E1V output (CH0) 2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] 2-11 PPV output PTV output (CH0) 1R5-E1V output (CH1) Page Page Page 2.4 System Board Troubleshooting Page Page Page Page 2-20 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) Table 2-4 Printer port LED boot mode status (1/9) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] 2-21 Table 2-4 Printer port LED boot mode status (2/9) 2-22 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) Table 2-4 Printer port LED boot mode status (3/9) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] 2-23 Table 2-4 Printer port LED boot mode status (4/9) out. 2-24 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) Table 2-4 Printer port LED boot mode status (5/9) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] 2-25 Table 2-4 Printer port LED boot mode status (6/9) Enabling power off 2-26 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) Table 2-4 Printer port LED boot mode status (7/9) Waiting for VGA power-on Waiting for Display access completion TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] 2-27 Table 2-4 Printer port LED boot mode status (8/9) 2-28 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) Table 2-4 Printer port LED boot mode status (9/9) Page 2-30 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) Table 2-5 Printer port LED suspend mode error status (1/3) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] 2-31 Table 2-5 Printer port LED suspend mode error status (2/3) Check if external option ROM exists Check if FDD motor is rotating 2-32 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) Table 2-5 Printer port LED suspend mode error status (3/3) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] 2-33 Table 2-6 Printer port LED resume mode error status (1/4) Control of built-in LAN permission/ prohibition Check of parameter block A Control of excess of rated input power AC adapter rated over current control Table 2-6 Printer port LED resume mode error status (2/4) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] 2-35 Table 2-6 Printer port LED resume mode error status (3/4) 2-36 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) Table 2-6 Printer port LED resume mode error status (4/4) Page 2.5 USB FDD Troubleshooting Page Page 2.6 HDD Troubleshooting Page Page Page Page 2.7 Keyboard/Touch pad Troubleshooting Page 2.8 Display Troubleshooting Page 2.9 Optical drive Troubleshooting 2.10 Modem Troubleshooting Page 2.11 LAN Troubleshooting 2.12 Sound Troubleshooting Page Page 2.13 SD Card Slot Troubleshooting 2.14 Wireless LAN Troubleshooting Page 2.15 Bluetooth Troubleshooting Page Page 2.16 PCI ExpressCard slot 2.17 Fingerprint sensor Page Page Page Page Page Page Page Page Chapter 3 Contents Page Page Page 3.1 The Diagnostic Test Page Page 3.2 Executing the Diagnostic Test Page Page Page Page 3.3 Check of the RAID configuration 3 Tests and Diagnostics 3.3 Check of the RAID configuration Following screen is displayed for checking the RAID configuration and specifying a failed drive. 3.3.1 Explanation of the screen display Contents of the screen display are shown below. Page Page Page Page Page Page Page 3.4 Setting of the hardware configuration Page Page 3.5 Heatrun Test 3.6 Subtest Names 3 Tests and Diagnostics TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] 3-21 3.6 Subtest Names 3 Tests and Diagnostics 3.6 Subtest Names 3-22 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) Table 3-1 Subtest names (2/2) 3.7 System Test Page 3.8 Memory Test 3.9 Keyboard Test 3.10 Display Test Page Page 3.11 Floppy Disk Test Page 3.12 Printer Test Page 3.13 Async Test 3.14 Hard Disk Test Page Page 3.15 Real Timer Test Page 3.16 NDP Test 3.17 Expansion Test Page 3.18 CD-ROM/DVD-ROM Test 3 Tests and Diagnostics 3.19 Error Code and Error Status Names 3-44 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) 3.19 Error Code and Error Status Names 3.19 Error Code and Error Status Names 3 Tests and Diagnostics TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] 3-45 Table 3-2 Error codes and error status names (2/3) 3 Tests and Diagnostics 3.19 Error Code and Error Status Names 3-46 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) Table 3-2 Error codes and error status names (3/3) 3.20 Hard Disk Test Detail Status 3 Tests and Diagnostics 3.20 Hard Disk Test Detail Status 3-48 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) Table 3-4 Error register contents 3.21 ONLY ONE TEST Page Page Page Page Page Page Page Page Page 3.22 Head Cleaning 3.23 Log Utilities Page 3.24 Running Test 3.25 Floppy Disk Drive Utilities Page Page Page Page 3.26 System Configuration Page 3.27 Wireless LAN Test Program (Intel-made b/g) Page Page Page 3.28 Wireless LAN Test Program (Intel-made a/g) Page Page Page Page 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program Page Page Page Page Page Page 3-86 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) Page Page Page 3-90 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] 3-91 Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2) 3-92 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) Table 3-8 Common error code Page 3.30 Sound Test program Page Page Page Page Page 3.31 SETUP Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Chapter 4 Contents Page Page Page 4.1 General Page Page Page Page Page Page 4.2 Battery pack Page 4.3 PC card 4.4 SD card 4.5 Memory module Page 4.6 HDD Page Page 4.7 Wireless LAN card Page 4.8 Slim select bay module Page Page 4.9 Keyboard Page Page 4.10 Touch pad Page 4.11 Bluetooth module Page 4.12 Switch membrane Page 4.13 Display assembly Page Page Page 4.14 RTC battery 4.15 Modem Daughter Card (MDC) Page Page 4.16 USB board Page 4.17 Internal microphone Page 4.18 SR board/DC-IN jack Page 4.19 Fan Page 4.20 CPU Page Page 4.21 GFX board Page 4.22 System board Page Page Page 4.23 FP board Page 4.24 LCD unit/FL inverter Page Page Page Page Page Page 4.25 Cover latch 4.26 Wireless LAN antenna/Bluetooth antenna Page 4.27 Hinge Page Page Page 4.28 Speaker 4.29 Battery slider Page 4.30 Fluorescent Lamp Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Appendix Contents Page Page Page Page Page Appendix A Handling the LCD Module Precautions for handling the LCD module Page Page Page Page Page Appendix B Board Layout Appendices TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] B-1 ) ( Appendix B Board Layout B.1 System Board (FDRSY*) Front View Figure B-1 System board (FDRSY*) layout (front) C J Appendices Appendix B Board Layout B-2 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532) Table B-1 System board (FDRSY*) ICs and connectors (front) B.2 System Board (FDRSY*) Back View Page B.3 US Board (FDRUS*) Front and Back View B.4 SR Board (FDRSR*) Front and Back View B.5 FS Board (FDRFS*) Front and Back View Page Appendix C Pin Assignments Appendices TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] Appendix C Pin Assignments System board C.1 CN1410 SO-DIMM0 connector (200-pin) Table C-1 SO-DIMM0 connector (200-pin) (1/3) Table C-1 SO-DIMM0 connector (200-pin) (2/3) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] Table C-1 SO-DIMM0 connector (200-pin) (3/3) C.2 CN1400 SO-DIMM1 connector (200-pin) Table C-2 SO-DIMM1 connector (200-pin) (1/3) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] Table C-2 SO-DIMM1 connector (200-pin) (2/3) Table C-2 SO-DIMM1 connector (200-pin) (3/3) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] C.3 CN1850 SATA interface connector (11-pin) Table C-3 SATA interface connector (11-pin) C.4 CN1810 Select bay interface connector (72-pin) Table C-4 Select bay interface connector (72-pin) (1/2) Table C-4 Select bay interface connector (72-pin) (2/2) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] C.5 CN2100 PC card interface connector (150-pin) Table C-5 PC card interface connector (150-pin) (1/3) Table C-5 PC card ard interface connector (150-pin) (2/3) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] Table C-5 PC card interface connector (150-pin) (3/3) C.6 IS2101 SD card interface connector (12-pin) Table C-6 SD card interface connector (12-pin) C.7 CN2200 Mini PCI interface connector (124-pin) Table C-7 Mini PCI interface connector (124-pin) (1/2) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] Table C-7 Mini PCI interface connector (124-pin) (2/2) C.8 CN2300 Docking interface connector (240-pin) Table C-8 Docking interface connector (240-pin) (1/4) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] Table C-8 Docking interface connector (240-pin) (2/4) Table C-8 Docking interface connector (240-pin) (3/4) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] Table C-8 Docking interface connector (240-pin) (4/4) C.9 CN3011 Modem relay connector (4-pin) Table C-9 Modem relay connector (4-pin) C.10 CN3010 Modem connector (12-pin) Table C-10 Modem connector (12-pin) C.11 CN3200 Keyboard interface connector (34-pin) Table C-11 Keyboard interface connector (34-pin) C.12 CN3201 Touch pad interface connector (8-pin) Table C-12 Touch pad interface connector (8-pin) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] C.13 CN3260 SW board interface connector (13-pin) Table C-13 SW board interface connector (13-pin) C.14 CN3421 SR board interface connector (12-pin) Table C-14 SR board interface connector (12-pin) C.15 CN3401 Parallel port interface connector (25-pin) Table C-15 Parallel port interface connector (25-pin) C.16 J4100 LAN jack (12-pin) Table C-16 LAN jack (12-pin) C.17 CN4200 IEEE 1394 interface connector (4-pin) C.18 CN4400 Bluetooth interface connector (20-pin) Table C-18 Bluetooth interface connector (20-pin) C.19 CN4610 US board I/F connector (10-pin) Table C-19 US board I/F connector (10-pin) C.20 CN4611 SR board I/F connector (8-pin) C.21 CN5500 LCD interface connector (40-pin) Table C-21 LCD interface connector (40-pin) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] C.22 CN5620 RGB connector (15-pin) Table C-22 RGB connector (15-pin) C.23 CN5501 S-VIDEO connector (4-pin) Table C-23 S-VIDEO connector (4-pin) C.24 CN5900 GFX board interface connector (230-pin) Table C-24 GFX board interface connector (230-pin) (1/4) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] Table C-24 GFX board interface connector (230-pin) (2/4) Table C-24 GFX board interface connector (230-pin) (3/4) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] Table C-24 GFX board interface connector (230-pin) (4/4) Page TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] C.30 CN8020 Main Battery connector (10-pin) Table C-30 Main Battery connector (10-pin) C.31 CN9990 RTC Battery connector (3-pin) Table C-31 RTC Battery connector (3-pin) C.32 CN8770 FAN connector (3-pin) FDRSR Board C.34 CN9510 System board interface connector (20-pin) Table C-34 System board interface connector (20-pin) C.35 CN4630 USB6 connector (4-pin) Table C-35 USB6 connector (4-pin) C.36 CN3420 Serial port (9-pin) Page FDRVG Board C.38 CN5901 System board interface connector (230-pin) Table C-38 System board interface connector (230-pin)(1/4) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] Table C-38 System board interface connector (230-pin)(2/4) Table C-38 System board interface connector (230-pin) (3/4) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL] Table C-38 System board interface connector (230-pin) (4/4) FDRUS Board C.39 CN4622 System board interface connector (12-pin) Table C-39 System board interface connector (12-pin) C.40 CN4620 USB Port 3 connector (4-pin) Table C-40 USB Port 3 connector (4-pin) C.41 CN4622 USB Port 4 connector (4-pin) Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Appendices Appendix D Keyboard Scan/Character Codes D-2 [CONFIDENTIAL]] TECRA S3 Maintenance Manual (960-532) Table D-1 Scan codes (set 1 and set 2) (2/4) TECRA S3 Maintenance Manual (960-532) [CONFIDENTIAL]] D-3 Table D-1 Scan codes (set 1 and set 2) (3/4) Page Page Appendices Appendix D Keyboard Scan/Character Codes D-6 [CONFIDENTIAL]] TECRA S3 Maintenance Manual (960-532) Table D-3 Scan codes in Numlock mode Table D-4 Scan codes with Fn key Note: No. 121key and No. 122 key generate a scan code when the NUMLOCK flag changes. Table D-5 Scan codes in overlay mode Note: The scan code of No. 55 key changes in Shift. Table D-6 No.124 key scan code Page Page Page Page Page Page Page Appendix G BIOS rewrite procedures Page Appendix H EC/KBC rewrite procedures Page Page Page Appendix J Maintenance of TOSHIBA RAID J.1 Outline of Maintenance (Repair) of TOSHIBA RAID J.2 Analysis and handling by Drive Log Follow the below procedures to analyze. d Figure J-2 Flowchart of Analysis and handling by Drive Log En Page Page Page Page Page J.3 Operation of Independent Utility Page J-10 [CONFIDENTIAL]] TECRA S3 Maintenance Manual (960-532) Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page J-26 [CONFIDENTIAL]] TECRA S3 Maintenance Manual (960-532) The following is displayed. Table J-9 Content of Drive Log display