Toshiba S4 manual Troubleshooting Procedures HDD Troubleshooting, Procedure 2 Message Check

2 Troubleshooting Procedures 2.6 HDD Troubleshooting

Procedure 2 Message Check

When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. When the test detects an error, an error message is displayed on the screen.

Make sure of no floppy disk in the FDD. Turn on the computer and check the message on the screen. When an OS starts from the 2.5” HDD, go to Procedure 3. Otherwise, start with Check 1 below and perform the other checks as instructed.

Check 1 If any of the following messages appear, go to Procedure 3. If the following messages do not appear, perform Check 2.

Built-in HDD ERROR

or

Select Bay ERROR (After 5 seconds this message will disappear.)

Check 2 If either of the following messages appears, go to Check 3. If the following messages do not appear, perform Check 5.

Insert system disk in drive

Press any key when ready .....

or

Non-System disk or disk error

Replace and press any key when ready

Check 3 Check SETUP to see whether the Hard Disk option is set to “Not used”. If it is set to “Not used”, choose another setting and return to Check 1. If it is not set to “Not used”, go to Check 4.

Check 4 Using the SYS command on the Toshiba MS-DOS system disk, install system files on the HDD. If it is not installed, go to procedure 3. Refer to MS-DOS manual.

If the following message appears on the display, the system files have been transferred to the HDD. Restart the computer. If the problem still exists, go to Check 5.

System transferred

Check 5 The connection of the HDD and system board may loose. Reconnect firmly (refer to the instructions in Chapter 4, Replacement Procedures). If they connect firmly, go to procedure 3.

2-42 [CONFIDENTIAL] TECRA S3 Maintenance Manual (960-532)