Problem

Possible Cause

Solution

 

 

 

The printer

The printer driver may

Reinstall the printer driver; see page 2.22.

does not print.

be incorrectly installed.

Try printing a demo page.

(continued)

 

 

The printer is

Check the display message on the control

 

 

malfunctioning.

panel to determine if the printer is

 

 

indicating a system error.

 

 

 

Printer selects

The paper source

For many software applications, the paper

print materials

selection in the printer

source selection is found under the Paper

from the wrong

properties may be

tab within the printer properties. Select

paper source.

incorrect.

the correct paper source. See page 4.7.

 

 

 

Paper does not

Paper has not been

Remove paper from the tray and reload it

feed into the

loaded correctly.

correctly.

printer.

 

 

There is too much paper

Remove excess paper from the tray.

 

 

in the paper tray.

 

 

 

 

 

The paper is too thick.

Use only paper that meets the

 

 

specifications required by the printer. See

 

 

page E.3.

 

 

 

Print job is

The job may be very

Reduce the complexity of the page or try

extremely slow.

complex.

adjusting the print quality settings.

 

 

The maximum print speed of your printer is

 

 

20 PPM (pages per minute) for A4-sized

 

 

paper or 22 PPM for Letter-sized paper.

 

 

 

 

If using Windows 9x/Me,

From the Start menu, choose Settings

 

the Spooling Setting may

and Printers. Right-click the Samsung

 

be set incorrectly.

ML-2250 Series printer icon, choose

 

 

Properties, click the Details tab, and

 

 

then choose the Spool Settings button.

 

 

Select the desired spool setting.

 

 

 

 

The computer may have

Install more memory in your printer. See

 

insufficient random-

“Installing Memory and PostScript DIMMs”

 

access memory (RAM).

on page D.3.

 

 

 

Half the page is

The page layout is too

Simplify the page layout and remove any

blank.

complex.

unnecessary graphics from the document.

 

 

Install more memory in your printer. See

 

 

“Installing Memory and PostScript DIMMs”

 

 

on page D.3.

 

 

 

 

The page orientation

Change the page orientation in your

 

setting may be incorrect.

application. See page 4.3.

 

 

 

 

The paper size and the

Ensure that the paper size in the printer

 

paper size settings do

driver settings matches the paper in the

 

not match.

tray.

 

 

 

6.4 SOLVING PROBLEMS

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Samsung ML-2251N Printer Printer driver may, Does not print, Try printing a demo, Panel to determine if the printer is