Overview

Table 7-1: Troubleshooting guidelines for Windows

 

Problem

Possible cause and solution

 

 

 

 

The installation program

Failure to start Adaptive Server is generally caused by a lack of available RAM

 

cannot start Adaptive Server.

or disk space.

 

 

Make sure you meet RAM requirements. If you have the required RAM, remove,

 

 

then reinstall all applications to the hard drive and restart the installation process.

 

 

After Adaptive Server is installed, you should have 25MB of free disk space left

 

 

in the disk drive. Adaptive Server needs approximately 18MB for creating shared

 

 

memory files.

 

 

Verify that you are logged in as System Administrator. You must log in as an

 

 

administrator to start Adaptive Server.

 

 

If you have a FAT-based file system, you may have given the server a name that

 

 

is more than 31 characters, which prevents the installation program from starting

 

 

and causes the installation to fail. This occurs because the server tries to create a

 

 

shared memory file with the same name as the server.

 

 

Shut down Monitor Server before restarting Adaptive Server.

 

 

 

 

 

Note Adaptive Server may not start if it cannot find a SySAM license and if the

 

 

grace period has expired. Check the Adaptive Server error log for the cause of the

 

 

license checkout failure and fix the issues.

 

 

 

 

 

 

 

Sybase products cannot locate

The installation program makes several modifications to your operating

 

their required DLLs.

environment to locate required files. Log out of Windows, and log in again for the

 

 

changes to take effect. Use the System Administrator’s login account or assign

 

 

yourself System Administrator privileges.

 

 

Verify that you are logged in to Windows as a member of the Administrators

 

 

group.

 

 

 

 

After upgrading from Adaptive

After you begin upgrading a server, you may be unable to use the same Server

 

Server, you cannot use Server

Config session for other tasks. Exit and restart Server Config.

 

Config.

 

 

The installation program cannot connect to the upgraded Adaptive Server.

After you begin upgrading a server, you may be unable to use the same Server Config session for other tasks. Exit and restart Server Config.

The installation program

See “Stopping Adaptive Server after a failure” on page 104.

detects reserved word conflicts.

 

 

 

The upgrade fails.

See “Recovering from a failed upgrade” on page 106.

102

Adaptive Server Enterprise

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Sybase 15.0.2 manual 102, Troubleshooting guidelines for Windows, Problem Possible cause and solution

15.0.2 specifications

Sybase 15.0.2, a product of the Sybase corporation (now SAP), is a relational database management system (RDBMS) that provides robust solutions for data management, security, and performance. This version builds upon its predecessors, offering improved features and enhancements that cater to both enterprises and developers.

One of the standout features of Sybase 15.0.2 is its advanced performance capabilities. The version introduces optimization enhancements such as the Query Optimizer, which is designed to ensure efficient execution of complex queries. This optimizer analyzes SQL statements and tables to choose the most efficient means of retrieval, thus reducing execution time and improving the overall performance of the database.

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In conclusion, Sybase 15.0.2 is a feature-rich RDBMS that combines performance, scalability, security, and flexibility. Its advanced capabilities not only enhance data management for organizations but also provide a solid foundation for developers seeking to create efficient and secure applications. The improvements in this version make it a compelling choice for enterprises looking to optimize their database operations in an increasingly data-driven world.