Sybase 15.0.2 manual Matches these settings

	CHAPTER 6 Troubleshooting SySAM Issues
Description	What to do
Adaptive Server	If the diag command shows the license for the given feature is available for check-out, the
cannot checkout a	reason that Adaptive Server cannot check-out the license could be:
license and starts with	• The product edition or license type does not match the requirement. If the edition and
graced license instead
	license type configuration parameters are set, Adaptive Server uses only the license that
(continued)
	matches these settings.
	1 Run sp_lmconfig to see the configured values.
	2 Check the VENDOR_STRING attribute of the licenses to make sure a matching
	license exists.
	If a matching license does not exist, obtain a suitable license from SPDC or adjust
	the Adaptive Server configuration.
	If Adaptive Server cannot start because the grace period expired, examine the
	servername.properties file located in the ASE-15_0/sysamdirectory under your
	SYBASE directory for values. These values are stored in two lines that start with PE=
	and LT=. These lines are present only if the configuration is set.
	• Also see “Adaptive Server cannot find license for optional feature, even though the
	license exists” in this table for more information.
Adaptive Server	Adaptive Server performs license checks periodically, and the license status is not
shows graced licenses	immediately updated. It is updated only after the next heartbeat cycle is completed. This
even after the issue has	may take a few hours.
been fixed
Adaptive Server	Execute "sysam diag feature_name" to ensure that license for the optional feature
cannot find license for	exists and can be checked out from the machine where Adaptive Server is running. If the
an optional feature,	feature exists, but cannot be checked out from Adaptive Server, this could be because:
even though the	• The optional feature is for a different edition.
license exists
	• The Active or Standby flags do not match for base Adaptive Server and the optional
	feature.
	Execute sp_lmconfig to determine the edition and active and standby configuration value.
	The edition and active and standby values are displayed in the Property Name / Property
	Value table. The edition value is displayed in the PE row and active and standby value is
	displayed in the AS row.
	Compare the values of PE and AS for the Adaptive Server with the same values recorded
	in the VENDOR_STRING and ISSUER fields of the optional feature license. They must
	match. Some features like ASE_HA are not offered with standby pricing, so there is no
	"AS=AS" flag in the license for this feature. This field is not considered when searching
	for a license without active and standby captability.

Installation Guide 97