Sybase 15.0.2 manual Troubleshooting SySAM Issues, Description What to do

CHAPTER 6 Troubleshooting SySAM Issues

If you are using a served license model, the license server’s debug log located in the log directory provides information about any license check-out issues.

Troubleshooting SySAM

		Table 6-1 lists methods for troubleshooting SySAM.
		Table 6-1: Troubleshooting SySAM
Description	What to do
Cannot find license		The Adaptive Server installation program displays only the most commonly used license
type during the		types. If you are using a legacy license or a new license type, your license may not be listed
Adaptive Server		by the installation program.
installation		If you do not find the license type you need, select “Unknown” or “Other” from the
		drop-down list and complete the installation. After the installation is complete, use
		sp_lmconfig to change the license type. See the Reference Manual:Procedures for
		sp_lmconfig usage information.
		Note If you set the license type value to “Unknown” or “Other,” Adaptive Server uses the
		first available license. If you have licenses for more than one type, Adaptive Server may
		pick the incorrect license. Set the correct license type when you have multiple license
		types on the license server.

Installation Guide 93