Troubleshooting

Troubleshooting

Problem

Cause

Action

 

 

 

The brightness inside

Brightness changes depending on

Power output changes

the oven varies.

power output changes according to

during cooking are not

 

function.

malfunctions. This is not an

 

 

oven malfunction.

 

 

 

Cooking is finished,

To ventilate the oven, the cooling fan

This is not an oven

but the cooling fan is

continues to run for about 3 minutes

malfunction.

still running.

after cooking is complete.

 

 

 

 

Pressing the +30sec

This happens when the oven was not

The microwave oven is

button operates the

operating.

designed to operate by

oven.

 

pressing the +30sec button

 

 

when it was not operating.

 

 

 

Turntable

 

 

 

 

 

While turning, the

There is no roller ring, or the roller

Install the roller ring and

turntable comes out of

ring is not properly in place.

then try again.

place or stops turning.

 

 

 

 

 

The turn table drags

The roller ring is not properly in

Adjust the amount of food

while turning.

place, there is too much food, or the

and do not use containers

 

container is too large and touches

that are too large.

 

the inside of the microwave.

 

 

 

 

The turn table rattles

Food residue is stuck to the bottom

Remove any food residue

while turning and is

of the oven.

stuck to the bottom of the

noisy.

 

oven.

 

 

 

Steam

 

 

 

 

 

I can hear water

Water is heated using the steam

This is not an oven

boiling during Vapour

heater.

malfunction.

cooking

 

 

 

 

 

There is an unusual

Water is being removed from inside

This is not an oven

sound when I stop

the steam heater after Vapour

malfunction.

Vapour cooking.

cooking has finished.

 

 

 

 

Steam does not come

The water supply tank is not

Make sure the water supply

out.

installed.

tank is correctly installed.

 

 

 

 

There is no water in the water supply

Fill the tank with water and

 

tank.

try again.

 

 

 

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2015-06-05 ￿￿ 4:34:00

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Samsung MS28J5255UB/EE, MS28J5255UW/EE manual Troubleshooting