Questions and Answers

Operating System Problems

Problem

Action

 

 

The computer does nothing

Has the battery run down? Connect the power cord

when you turn it on.

to the computer and recharge the battery. Try turning

 

on the computer again.

 

 

Some of the letter keys type

Is the Num Lock light on? If so, the numeric keypad

numbers instead of the

on the keyboard is active. To return the keypad keys

indicated letters.

to typing letters, press <Num Lock>.

 

 

Certain software programs

Your computer may be in Suspend or Standby mode.

“hang” during operations

Tap the touchpad to resume from Suspend or press

when there is no interaction

the power button to resume from rest.

with the keyboard or

 

peripheral devices.

 

PC Card does not work correctly.

Make sure the PC Card is inserted fully in the slot, please also check any cables connected to the PC Card.

Your ATA or Compact

A patch is provided for these cards on the Recovery

Flashcard do not work.

CD

 

 

The System Setup settings

The CMOS battery in your PC may need replacing.

are not retained when you

The battery provides power to save the system BIOS

turn off the computer.

information when the computer is turned off.

 

Normally, the CMOS battery lasts for several years.

 

Please contact an authorised service centre or the

 

Samsung Helpline for advice.

 

 

No sound.

Verify if the mute check box is checked or the

 

volume is not turned down in the pop up menu by

 

clicking the speaker icon of the task bar.

 

 

System/BIOS behaves

If you caused an abnormal power failure (i.e..

erratically

removing battery while on battery power), you may

 

cause BIOS data corruption.

 

 

Video Problems

ProblemAction

Nothing appears on the LCD panel when you turn on the computer.

Adjust the brightness on a TFT LCD. Are you using an external monitor? If so, press <Fn+F3> to return to the LCD panel.

60 Users Manual

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Samsung NP20FP06Y6/SEF, NP20FP0SHG/SEG, NP20FP0CPC/SEG Questions and Answers, Operating System Problems, Video Problems