Samsung RM255BASB, RM255BABB manual Problem Possible Causes What To Do, Small or hollow cubes

REFERENCE INFORMATION

Problem	Possible Causes	What To Do
Small or hollow cubes	Water filter clogged.	• Replace filter cartridge with new cartridge or with plug.
	Door left open.	• Check to see if a package is holding the door open.
Slow ice cube freezing	Temperature control not set	• See about the controls.
	cold enough.
Orange glow in the freezer	Defrost heater is on.	• This is normal.
Cube dispenser does not	Icemaker turned off or water	• Turn on icemaker or water supply.
work(on some models)	supply turned off.

Ice cubes are frozen to the icemaker feeler arm.

• Remove cubes and move the feeler arm to the ON position.

Irregular ice clumps in the storage container.

•Break up with fingertip pressure and discard remaining clumps.

•Freezer may be too warm. Adjust the freezer control to a colder setting, one position at a time, until clumps do not form.

	Dispenser is LOCKED.	• Press and hold the CHILD LOCK for 3 seconds.
Water has poor taste/odor	Water dispenser has not been	• Dispense water until all water in system is replenished.
(on some models)	used for a long time.

Water in first glass is warm (on some models)

Normal when refrigerator is	• Wait 24 hours for the refrigerator to completely cool down.
first installed.
Water dispenser has not been	• Dispense water until all water in system is replenished.
used for a long time.

	Water system has been drained.	• Allow several hours for replenished supply to chill.
Water dispenser does not	Water supply line turned off or	• See Installing the water line.
work(on some models)	not connected.
	Water filter clogged.	• Replace filter cartridge or remove filter and install plug.
	Air may be trapped in the water	• Press the dispenser arm for at least two minutes.
	system.
	Dispenser is LOCKED.	• Press and hold the CHILD LOCK pad for 3 seconds.
Water spurting from	Newly-installed filter cartridge.	• Run water from the dispenser for 3 minutes (about one and
dispenser (on some		a half gallons).
models)	Water in reservoir is frozen.	• Call for service.
Water is not dispensed	Refrigerator control setting is	• Set to a warmer setting.
(on some models) but	too cold.
icemaker is working	Ice cubes stuck in icemaker.	• Turn off the icemaker, remove cubes, and turn the icemaker
	(Green power light on	back on.
	icemaker blinking).
	Drain in the bottom of the	• See Care and cleaning.
Water on kitchen floor or	freezer clogged.	• Check the lock on filter.
on bottom of freezer	Cubes jammed in chute.	• Poke ice through with a wooden spoon.
	Supply line or shutoff valve is	• Call a plumber.
No water or ice cube	clogged.
production	Water filter clogged.	• Replace filter cartridge or remove filter and install plug.
	Dispenser is LOCKED.	• Press and hold the CHILD LOCK pad for 3 seconds.

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