Solving Other Problems, Touch screen problem | Samsung SCX-6545N

	MESSAGE	MEANING		SUGGESTED
	MESSAGE	MEANING		SOLUTIONS
				SOLUTIONS

	Too much paper in	The printed papers		Remove printed outs
	output bin tray.	are full on the output		from the output tray.
	Remove printed	tray.
	paper
	Use Auxiliary	The credit is not		Insert credit into the
	Access	enough to access the		Foreign Device.
		job according to
		Foreign Device.

SOLVING OTHER PROBLEMS

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Touch screen problem

CONDITION	SUGGESTED SOLUTIONS

The touch screen	Turn the machine off and turn it on again. If the
does not show	problem persists, please call for service.
anything.

Paper feeding problems

CONDITION	SUGGESTED SOLUTIONS

Paper is jammed	Clear the paper jam. (See "Clearing paper
during printing.	jams" on page 102.)
Paper sticks	• Check the maximum paper capacity of the tray.
together.	(See "Specification on print media" on
	page 35.)
	• Make sure that you are using the correct type
	of paper. (See "Specification on print
	media" on page 35.)
	• Remove paper from the tray and flex or fan the
	paper.
	• Humid conditions may cause some paper to
	stick together.

Multiple sheets of	• Different types of paper may be stacked in the
paper do not feed.	tray. Load paper of only one type, size, and
	weight.
	• If multiple sheets have caused a paper jam,
	clear the paper jam. (See "Clearing paper
	jams" on page 102.)

Paper does not feed	• Remove any obstructions from inside the
into the machine.	machine.
	• Paper has not been loaded correctly. Remove
	paper from the tray and reload it correctly.
	• There is too much paper in the tray. Remove
	excess paper from the tray.
	• The paper is too thick. Use only paper that
	meets the specifications required by the
	machine. (See "Specification on print
	media" on page 35.)
	• If an original does not feed into the machine,
	the DADF rubber pad may require to be
	replaced. Contact a service representative.

111_Troubleshooting

Image 112

Samsung SCX-6545N Solving Other Problems, Touch screen problem, Paper feeding problems, Condition Suggested Solutions

Contents

Multi Functional Printer Features of your new laser MFP Special Features Features by Models FeaturesAbout this USER’S Guide Convention Description Example Finding More Information Safety information Important Safety Symbols and Precautions Laser Safety Statement Ozone Safety Mercury SafetyPower Saver Perchlorate Warning Correct Disposal of Batteries in this Product Radio Frequency EmissionsFAX Branding FCC Information to the User Ringer Equivalence Number Replacing the Fitted Plug for UK onlyYou should also know that You must earth this machine Declaration of Conformity European Countries Openssl LicenseApprovals and Certifications EC Certification Original Ssleay License Contents Copying originals Changing the settings for each copy Using special copy featuresChanging the scan feature settings Duplex 41 41 Advanced tab Color Mode Setting up a fax phonebook Using the polling optionUsing Mailbox Receiving a fax About Document Box Understanding the Document box screen Setting up the end Fax tone Sending a fax from a ComputerStoring documents to Document box Delayed start feature Notification featureApproval feature Machine Setup Understanding display messages Solving other problems Samsung Scan Manager Problem121 Accessories 122 How to purchase 123 Precautions to take when installing accessories 128 Introduction Printer OverviewFront view Rear view Control Panel Overview Machine Setup button Power Saver buttonIntroducing the Touch Screen and Useful Buttons Touch screen Understanding the Status LED Interrupt buttonOff Green Blinking Menu Overview Main screenMachine Status Add Delete Edit Detail Search Enter System Box tab Usage Page Report Admin SettingDetail Delete Delete All Printer Driver Features ContentsFeature PCL Postscript Supplied Software Setting UP the Hardware Setting UP the NetworkGetting started Supported operating systems Configuring network protocol via the machine System RequirementsWindows Requirement Recommended Macintosh Installing the SoftwareLinux Getting Started Machines Basic Settings Setting the default tray and paper Changing the default settingsIP setting using SetIP Program Windows Installing the program IP setting using SetIP Program Macintosh IP setting using SetIP Program LinuxUnderstanding the Keyboard Printing out the machine’s MAC address Cancel Cancels and closes input result Saves and closes input result Loading originals and print media Loading OriginalsOn the scanner glass Dadf Selecting Print Media Specification on print media Type Size Dimensions Weighta Capacityb Media sizes supported in each mode Mode Size SourceGuidelines for special print media Media Type Guidelines Changing the Size of the Paper in the Paper Tray Loading Paper Full Empty Tips on using the multi-purpose tray Multi-purpose tray Setting the Paper Size and Type Copying Understanding the Copy ScreenBasic tab Advanced tab Changing the Settings for Each Copy Copying OriginalsImage tab Changing the size of originals Reducing or enlarging copies Copying on both sides of originals Duplex Using Special Copy Features Deciding the form of copy output Collated / StapleSelecting the type of originals Changing the darkness Press the Setup tab Copy Setup Manual ID Copy Setup ID card copyingCopying ID with the manual ID copy option Press Add Segment Up or 4-up copying N-up Poster copyingClone copying Press the Advanced tab ID Copy Manual ID Copy Book copying Booklet copyingCover copying Transparency copying Erasing edges Erasing background imagesShifting margins Watermark copying Auto crop copying Overlay copyingPress the Advanced tab Auto Crop Scanning Scanning BasicsUnderstanding the Scan Screen Scanning Scan to PC Scan to EmailScan to Server Output tab Scanning Originals and Sending Through Email Scan to EmailPress Scan to Email Setting up an email account Click Go to access the SyncThru Web ServiceClick Settings Network Settings Outgoing Mail ServerSMTP Scanning and sending multiple documents in a single email Storing email addresses Entering email addresses by the address bookIndividual Group Using Samsung Scan Manager Entering email addresses by the keyboardSet Scan Button tab Scan Destination Scanning Originals and Sending VIA SMB/ FTP Scan to Server Change Port tabPreparation for scanning to SMB/FTP Scanning and sending to SMB/FTP server Changing the Scan Feature Settings ResolutionFeature Resolution DPI File Format Duplex Color Mode Original TypeDarkness Erase Background Scan Preset File Format Canceling a Print JOB Basic printingPrinting a Document Basic printing Faxing optional Preparing to FAXUnderstanding the FAX Screen Faxing Optional Setting the fax header Press the Setup tab Fax Setup Machine ID & Fax NoSending a FAX Sending a fax Delaying a fax transmission Sending a fax manually On Hook DialAutomatic resending Redialing the last number Receiving a FAX Adjusting the Document Settings Receiving faxes manually using an extension telephoneReceiving in secure receiving mode Receiving faxes in memory Storing individual fax numbers Speed Dial No Setting UP a FAX PhonebookStoring Group fax numbers Group No Using the Polling Option Setting up a fax phonebook using SyncThru Web ServiceStoring the originals for polling Printing Deleting the polling document Using Mailbox Polling from a remote MailboxCreating Mailbox Storing originals in Mailbox Sending a FAX in Toll Save Time Printing a Report After Sending a FAXFaxing to a remote Mailbox Adding Documents to a Reserved Delay FAX JOB Forwarding a Received FAX to Other Destination Setting UP the END FAX Tone Sending a FAX from a Computer Using USB memory device Using USB memory deviceAbout USB Memory Understanding the USB Screen Scanning to AN USB Memory Device Scan to USBScanning Press Scan to USB Machine senses and determines the size of the original Press USB Scan to USB the Output tab Scan Preset File PolicyPress USB Scan to USB the Output tab Quality Press USB Scan to USB the Output tab File Format To print a document from a USB memory device Printing from a USB Memory DevicePress USB Print Using document box Using document boxAbout Document BOX Understanding the Document BOX Screen Storing Documents to Document BOX Using document box Using standard workflow About Standard WorkflowUnderstanding the Standard Workflow Screen Workflow Screen Various Operations with Workform Workform Creating ScreenInput Tab Transmit Tab Delayed start feature Notification featureApproval feature Scan to multi-destination Machine status and advanced setup Machine SetupAdmin Setting screen Browsing the MACHINE’S Status General Settings Option Description Adjustment Within Job Offsetting to On, the output paper isContention Setting the Setup tab Optional Service Copy Setup FAX Setup Network Setup Access Control Security Authentication Network Method AuthenticationAuthentication system can be Authentication mode, the users User Authentication Method External Authentication Server from Security NetworkSelect Security External Authentication Server SMB Server Select the IP Address or Host Name Optional Service Change Admin. PasswordLog Information Hiding Document BOX Management Standard Workflow Management Printing a Report Maintenance Maintaining the Toner Cartridge Handling instructions Use of non-Samsung and refilled toner cartridgeEstimated cartridge life Replacing the toner cartridge Expected cartridge life Maintaining the Imaging UnitReplacing the imaging unit Maintenance Maintenance Parts To access SyncThru Web ServiceManaging Your Machine from the Website Items Yield Average Troubleshooting TroubleshootingTips for Avoiding Paper Jams Clearing Document Jams Misfeed of exiting paper Roller misfeed Tray Clearing Paper JamsMessage Location of JAM GO to Optional tray Optional high capacity feeder Troubleshooting Fuser area or around the toner cartridge Paper exit area Stacker finisher Duplex unit areaPaper jam in front of finisher Understanding Display Messages Message Meaning Suggested SolutionsPaper jam at exit of finisher Finisher error zzz Fuser error zzzInstalled correctly Install it Imaging unit is Switch is locked or Another problemNot installed. Install Admin Setting to Solving Other Problems Touch screen problemPaper feeding problems Condition Suggested Solutions Printing problems Condition Possible Cause Suggested Solutions Selects print Materials fromWrong paper Source Printing quality problems Misformed CharactersSkew Curl or wave Copying problems Scanning problems Fax problems Samsung Scan Manager ProblemCommon PostScript problems Common Windows problems Problem Possible Solution Cause Common Linux problems Common Macintosh problems Not scan Ordering supplies and accessories AccessoriesOrdering supplies and accessories Supplies HOW to Purchase FDI ForeignDevice Interface Kit Installing accessories Precautions to Take When Installing AccessoriesInstalling a Memory Dimm Installing a memory module Select Device Settings Replacing the StaplerActivating the added memory in the PS printer properties Select the Samsung SCX-6545 Series PS printer Enabling FAX Feature After Installing the FAX Option KIT Specifications General SpecificationsPrinter Specifications Specifications Scanner Specifications Copier SpecificationsFacsimile Specifications Optional Glossary ITU-T No chart EthernetEtherTalk Fuser Unit Resolution MAC addressModem NetWare Subnet Mask Toner CartridgeUNC Path Watermark Index Linux problems 119 loading originals Machine Info Machine SetupOptional service 91, 92 optional tray 18, 121 original size Power Save Power Saver Problems Replacing stapler 124 Report 93 ResolutionScan preset 59 Scan to Email Scanner lid 18 Scanner lock switch Scanning Contact Samsung worldwide Contact samsung worldwideCOUNTRY/REG Customer Care WEB Site ION Center Russia Page REV Software section Contents Using Windows PostScript Driver Using Smart Panel Page Installing Printer Software Installing Software for Local Printing Custom Installation \Setup.exe Select Custom installation. Click Next Browse Installing Software for Network Printing Typical Installation Custom Installation Browse Reinstalling Printer Software Select Repair and click Next Removing Printer Software Basic Printing Printing a Document Printing to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Basic Tab Paper Tab Graphics Tab Scaling OptionsFont/Text Advanced Advanced Tab Using a Favorite SettingSamsung Tab Using Help Advanced Printing Printing Multiple Pages on One Sheet of Paper N-Up Printing Printing Posters Printing Booklets Printing on Both Sides of Paper Change percentage of your documentFitting Your Document to a Selected Paper Size None Using Watermarks Using an Existing WatermarkCreating a Watermark Editing a Watermark Using Overlays What is an Overlay?Using a Page Overlay Creating a New Page Overlay Layout tab Print on Both SidesSelect Printers and Faxes Printing Preferences Pages Per Sheet Paper/Quality tabYou can select Paper Size, Graphic, and Document Options Using the shortcut icon Using the right-click menuOverview Direct Printing Utility Printing Setting Up a Host Computer Setting Up a Client ComputerCheck the Share this printer box Double-clickPrinters and Faxes Scanning Using SmarThru Office Using SmarThru OfficeStarting SmarThru Office Quick Start Guide Scan To Uninstalling SmarThru OfficeFax Scanning Process with TWAIN- enabled Software Windows Vista Troubleshooting Guide Driver Setting Only for WindowsUnderstanding Smart Panel Toner Level Opening the Troubleshooting Guide Changing the Smart Panel Program Settings Installing the Unified Linux Driver Installing the Unified Linux DriverGetting Started Uninstalling the Unified Linux Driver Click Uninstall Using the Unified Driver Configurator Opening the Unified Driver ConfiguratorPrinters Configuration Printers Tab Scanners Configuration Ports ConfigurationClasses Tab Sharing Ports Between Printers and Scanners Configuring Printer Properties Printing a Document Printing from Applications Printing Files Scanning a DocumentClick Properties Using the Image Manager Adding Job Type Settings Tools Function Installing Software Installing the printer softwareUninstalling the printer software Select Uninstall and click Uninstall Setting Up the Printer For a Network-connectedClick Add on the Printer List Select Socket/HP Jet Direct in Printer Type For a USB-connected Select your printer name Printing a Document Changing Printer SettingsLayout Job Setting GraphicsJob Accounting Paper Printer Features Printer SettingsAdvanced Options Optional Finisher Printing Multiple Pages on One Sheet of Paper Printing on both sides of paper Setting scan information in Scan Manager ScanningScanning with USB Scanning with network Index System requirements Macintosh