CONDITION

SUGGESTED SOLUTIONS

 

 

The paper keeps

• There is too much paper in the tray. Remove

jamming.

excess paper from the tray. If you are printing

 

on special materials, use the multi-purpose

 

tray.

 

• An incorrect type of paper is being used. Use

 

only paper that meets the specifications

 

required by the machine. (See "Specification

 

on print media" on page 35.)

 

• There may be debris inside the machine. Open

 

the front cover and remove the debris.

 

• If an original does not feed into the machine,

 

the DADF rubber pad may need to be

 

replaced. Contact a service representative.

Transparencies

Use only transparencies specifically designed for

stick together in the

laser printers. Remove each transparency as it

paper exit.

exits from the machine.

 

 

Envelopes skew or

Ensure that the paper guides are against both

fail to feed correctly.

sides of the envelopes.

 

 

Printing problems

CONDITION

POSSIBLE CAUSE

SUGGESTED SOLUTIONS

 

 

 

The machine

The machine is not

Check the power cord

does not print.

receiving power.

connections. Check the

 

 

power switch and the power

 

 

source.

 

 

 

 

The machine is not

Select Samsung SCX-6545

 

selected as the

Series PCL 6 (or Samsung

 

default printer.

SCX-6545 Series PS) as

 

 

your default printer in your

 

 

Windows.

 

 

 

Check the machine for the following:

The side cover is not closed. Close the side cover.

Paper is jammed. Clear the paper jam. (See "Clearing paper jams" on page 102.)

No paper is loaded. Load paper. (See "Loading paper" on page 38.)

The toner cartridge or the imaging unit is not installed. Install the toner cartridge or the imaging unit.

If a system error occurs, contact your service representative.

 

The connection

Disconnect the printer cable

 

cable between the

and reconnect it.

 

computer and the

 

 

machine is not

 

 

connected properly.

 

 

 

 

 

The connection

If possible, attach the cable

 

cable between the

to another computer that is

 

computer and the

working properly and print a

 

machine is

job. You can also try using a

 

defective.

different printer cable.

 

 

 

 

The port setting is

Check the Windows printer

 

incorrect.

setting to make sure that the

 

 

print job is sent to the correct

 

 

port. If the computer has

 

 

more than one port, make

 

 

sure that the machine is

 

 

attached to the correct one.

 

 

 

 

The machine may

Check the printer properties

 

be configured

to ensure that all of the print

 

incorrectly.

settings are correct.

 

 

 

 

The printer driver

Repair the printer software.

 

may be incorrectly

See Software section.

 

installed.

 

 

 

 

 

The machine is

Check the display message

 

malfunctioning.

on the control panel to see if

 

 

the machine is indicating a

 

 

system error. Contact a

 

 

service representative.

 

 

 

Troubleshooting_ 112

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Samsung SCX-6545N manual Printing problems, Condition Possible Cause Suggested Solutions