To receive a printed or screen-displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.

PROBLEM

POSSIBLE

SOLUTION

CAUSE

 

 

 

 

 

PostScript file

The PostScript

• Install the PostScript

cannot be

driver may not be

driver, referring to

printed.

installed correctly.

Software section.

 

 

• Print a configuration page

 

 

and verify that the PS

 

 

version is available for

 

 

printing.

 

 

• If the problem persists,

 

 

contact a service

 

 

representative.

 

 

 

“Limit Check

The print job was

You might need to reduce the

Error” message

too complex.

complexity of the page or

appears.

 

install more memory.

 

 

 

A PostScript

The print job may

Make sure that the print job is

error page prints.

not be PostScript.

a PostScript job. Check to

 

 

see whether the software

 

 

application expected a setup

 

 

or PostScript header file to be

 

 

sent to the machine.

The optional tray

The printer driver

Open the PostScript driver

is not selected in

has not been

properties, select the Device

the driver.

configured to

Settings tab, and set the Tray

 

recognize the

option of the Installable

 

optional tray.

Options section to Installed.

The machine

It might take

Try to print with the latest

does not staple

longer to print

Adobe Reader program or

correctly when

when you print a

print with turning on "Print as

printing more

PDF file as an

Image" option from Acrobat

image.

printing options. It might take

than one copy

 

longer to print when you print

from Acrobat

 

 

a PDF file as an image.

Reader with a

 

 

 

collate option.

 

 

(only in Window/

 

 

Macintosh)

 

 

The machine

Turning off

If you want to use the

does not staple

collation options

collation option, go to printer

correctly when

on applications

driver’s advanced option and

printing more

(including CUPS

turn the collation on.

pstops collation

 

than one copy

 

option) may solve

 

with a collate

 

this problem.

 

option. (only in

 

 

 

Linux)

 

 

 

 

 

Common Windows problems

CONDITION

SUGGESTED SOLUTIONS

 

 

“File in Use”

Exit all software applications. Remove all

message appears

software from the StartUp Group, then restart

during installation.

Windows. Reinstall the printer driver.

 

 

“General Protection

Close all other applications, reboot Windows

Fault”, “Exception

and try printing again.

OE”, “Spool32”, or

 

“Illegal Operation”

 

messages appear.

 

“Fail To Print”, “A

These messages may appear during printing.

printer timeout error

Just keep waiting until the machine finishes

occurred.” messages

printing. If the message appears in standby

appear.

mode or after printing has been completed,

check the connection and/or whether an error

 

 

has occurred.

 

 

Refer to Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.

Troubleshooting_ 118

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Samsung SCX-6545N manual Common Windows problems, Problem Possible Solution Cause