User’s Guide
Basic
Appendix
Introduction
Key benefits
Environmentally friendly
Convenience
Supports various wireless network setting method
Features by models
Operating System
Select Software to Install window
SyncThru Admin Web Service
PS printer drivera
XPS printer drivera Samsung Easy Printer Manager
Optional tray Tray2
AirPrint Google Cloud Print
Useful to know
Machine does not print
About this user’s guide
General icons
Conventions
Icon Text Description
Safety information
Important safety symbols
Operating environment
Operating method
Installation / Moving
Maintenance / Checking
Supply usage
Safety information
Machine overview
Components
Front view
Rear view
Control panel overview
M332xND/M382xD
M382xND/M382xDW/M402xND
Turning on the machine
Installing the driver locally
Accessories Run
Windows
Collection Program optional. Then, click Next
From the Windows 8 Start Screen
Reinstalling the driver
Click Programs and Features
Menu Overview and Basic Setup
Machine’s basic settings
Accessing the menu
Menu overview
Menu overview
Wi-Fi Direct Wi-Fi Signal CLR Wi-Fi Set
Secured Job
Stored Job
Overwrite
Machine’s basic settings
Press System Setup
Machine’s basic settings
Media and tray
Tray overview
Paper length guide
Paper width guide
Loading paper in the tray
Tray 1 / optional tray
Tips on using the Multi-purpose or Manual feeder tray
Multi-purpose or Manual feeder tray
Media and tray
Manager select Switch to advanced mode Device Settings
Printing on special media
Types Tray Optional traya Multi-purpose or
Plain
Envelope
Transparency
Labels
Preprinted paper
Card stock/ Custom-sized paper
Setting the paper size and type
Glossy Photo
Press Paper Size or Paper Type
Using the output support
Basic printing
Printing
Canceling a print job
Opening printing preferences
Click Properties or Preferences
Using a favorite setting
Using help
Setting Eco mode on the control panel
Eco printing
Setting eco mode on the driver
Eco options
Result simulator
Starting secure printing from the SyncThru Web Service
Settings Machine Settings System Ram Disk
Secure printing
Maintenance
Ordering supplies and accessories
Available consumables
Available consumables
Available accessories
Accessory Function Part name Memory module a
Connector f
Optional tray b
Available maintenance parts
Storing the toner cartridge
Handling instructions
Toner cartridge usage
Estimated cartridge life
Redistributing toner
M3320/M3820/M4020 series M3325/M3825/M4025 series
Replacing the toner cartridge
Toner cartridge
M3320 M3820 M4020 series
M3325 M3825 M4025 series
Replacing the imaging unit
M3325/M3825/M4025 series
Imaging unit
Installing accessories
Precautions
Setting Device Options
Password Encryption
Select Device Options
Upgrading a memory module
Installing accessories
Monitoring the supplies life
Setting the toner/imaging unit low alert
Cleaning the machine
Cleaning the outside
Cleaning the inside
Cleaning the machine
Cleaning the pickup roller
Tips for moving & storing your machine
Troubleshooting
Tips for avoiding paper jams
Clearing paper jams
Tray
Optional tray
Clearing paper jams
M332xND/M382xD series
Manual feeder/multi-purpose tray
M382xND/M382xDW/M402xND series
Inside the machine
M3320/M3820/M4020 series
M3325/M3825/M4025 series
Exit area
Clearing paper jams
Duplex unit area
Clearing paper jams
Understanding the status LED
Color of the LED indicates the machines current status
Machine is in power save mode
Status Red
Understanding the status LED
Understanding display messages
Paper Jam-related messages
Toner-related messages
Message Meaning Suggested solutions Not Installed
Message Meaning Suggested solutions Replace new
Imaging unit-related messages
Image unit
Tray-related messages
Network-related messages
Misc. messages
Message Meaning Suggested solutions Output bin Full
Remove paper
Fuser Soon
Tray1 roller
Appendix
Specifications
General specifications
Specifications
Print media specifications
Minimum Size custom e, f Multi-purposeor manual
Maximum size custom
Microsoft Windows
System requirements
Mac
Linux
Unix
Items Requirements Free HDD space GB 2 GB
Items Requirements
Items Specifications Network interface
Wireless security
Network environment
Network operating system
Laser safety statement
Regulatory information
Ozone safety Recycling
Power saver China only
Applicable in countries with separate collection systems
United States of America only
FCC information to the user
Canadian radio interference regulations
Federal Communications Commission FCC
United States of America
Intentional emitter per FCC Part
FCC Statement for Wireless LAN use
Russia only Germany only
Important warning
Turkey only Thailand only
Replacing the Fitted Plug for UK Only
Green and Yellow Earth
Approvals and Certifications
EC Certification
Declaration of conformity European countries
Wireless guidance
European states qualified under wireless approvals
Israel only Regulatory compliance statements
European states with restrictions on use
Regulatory information
China only
Copyright
REV.1.00
Advanced
Advanced
230
Software Installation
Installation for Mac
Click Continue
Type and click Continue
Reinstallation for Mac
Or Print & Fax
Installation for Linux
Installing the Unified Linux Driver
Reinstallation for Linux
Using a Network- Connected Machine
SyncThru Web Admin Service
SyncThru Web Service
SetIP wired network setup
Wired network setup
IPv4 configuration using SetIP Windows
Printing a network configuration report
Setting IP address
IPv4 configuration using SetIP Mac
Network manager before proceeding
Set IP Address button
Open /opt /Samsung /mfp /share /utils
Report
Installing driver over the network
Software to Install window
Read and accept The software End User License Agreement
Silent installation Mode
Command-line Parameters
From Charms, select Settings Change PC settings Devices
Click Add a device
Command- line Definition Description
Mac
Opens Printers and Faxes
Printers and Faxes folder
Install the Linux driver and add network printer
Linux
Continue
Click IP and select HP Jetdirect Socket in Protocol
Installing the Unix printer driver package
Add a network printer
Uninstalling the printer driver package
Setting up the printer
Accept printername Enable printername
It will open the Uninstall Printer Wizard
Installing driver over the network
IPv6 configuration
DHCPv6 address configuration
Activating IPv6
From the control panel
From the SyncThru Web Service
ID admin Password sec00000
Settings
IPv6 address configuration
Wireless network setup
Wireless network name and network password
Understanding your network type
Getting started
Introducing wireless set up methods
Mac user, see Access point via USB cable recommended on
Wi-Fi Direct setup
Using the WPS button
Network Wi-Fi WPS
Items to prepare
Choosing your type
Connecting in PBC mode
Connecting in PIN mode
Machines with a display screen
Machines without a display screen
Re-connecting to a network
Disconnecting from a network
Canceling the connection process
Using the menu button
Access point via USB cable recommended
Setup using Windows
Items to prepare
Creating the infrastructure network
Operation Mode Select Infrastructure
Ad hoc via USB cable
Finish
Operation Mode Select ad hoc
Creating the ad hoc network in Windows
Setup using Mac
For the Dhcp method
For the Static method
Current settings. Recommended. Then, click Next
Cable between the computer and machine
Creating the ad hoc network in Mac
WEP Key Index
Using a network cable
Quit
Printing a network configuration report
IP setting using SetIP Program Windows
Configuring the machine’s wireless network
Using SyncThru Web Service
Click Wireless Wizard
Turning the Wi-Fi network on/off
Setting the Wi-Fi Direct for mobile printing
Click Wireless Custom
Setting up Wi-Fi Direct
Menu Network Wi-Fi Wi-Fi Direct on the control panel
From the USB cable-connected computerrecommended
From the machine Machines with a display screen
Setting up the mobile device
Problems during setup or driver installation
Troubleshooting for wireless network
From the network-connected computer
Connecting Failure Ssid Not Found
Connecting Failure Invalid Security
Connecting Failure General Connection Error
Connecting Failure Connected Wired Network
Connecting Failure Assigning the IP address
Other problems
Wireless network setup
Samsung MobilePrint
Supported Mobile OS
Supported devices
Setting up AirPrint
AirPrint
Printing via AirPrint
Click AirPrint
AirPrint
Google Cloud Print
Registering your Google account to the printer
Click Register
Printing with Google Cloud Print
Click Finish printer registration
Click Manage your printers
Tap Click here to Print
Select Print with Google Cloud Print
Useful Setting Menus
Before you begin reading
Before you begin reading a chapter
Information
Account
Layout
Portrait Orientation Landscape Description
Long Edge Duplex Short Edge
Paper
MP Tray/ Tray
Graphic
System Setup
Clock Mode a
Date & Time a
SkipBlankPage
Auto Power Off On Timeout
Emulation
Wi-Fi
Network
Option Description
TCP/IP IPv4 TCP/IP IPv6
You can activate or deactivate the following protocols
Job Management
Special Features
Altitude adjustment
Entering various characters
Entering alphanumeric characters
Keypad letters and numbers
Key Assigned numbers, letters, or characters
Printing features
Changing the default print settings
Setting your machine as a default machine
Select Control Panel Devices and Printers
Using advanced print features
Printing to a file PRN
Understanding special printer features
Poster Printing
Booklet Printinga Double-sided Printing Description
Document
Watermark
Creating a
Editing a watermark
Deleting a
Overlay a
Using a page overlay
List box
Printing Preferences window, click the Advanced tab
Print Modeb
Job Accountingb
What is Direct Printing Utility?
Using Direct Printing Utility
Printing
From the Start menu select Programs or All Programs
Using the right-click menu
Printing a document
Mac printing
Changing printer settings
Printing multiple pages on one sheet
Printing on both sides of the paper
Using help
Printing from applications
Linux printing
Configuring Printer Properties
Open the Unified Driver Configurator
Printing files
Lp -d printer name -o option file name
Changing the machine settings
Proceeding the print job
Unix printing
General tab
Printer-Specific Settings tab
Image tab
Text tab
Margins tab
Using optional device features
From the printer driver
Using optional device features
Accessing management
Samsung AnyWeb Print
Accessing management tools
From the Start menu, select Programs or All Programs
Find Samsung Printers
Easy Capture Manager
Samsung AnyWeb Print
How to use
Easy Eco Driver
Using SyncThru Web Service
Logging into SyncThru Web Service
Settings tab
Maintenance tab
Information tab Security tab
Mail notification setup
Setting the system administrator’s information
Using SyncThru Web Service
Using Samsung Easy Printer Manager
Understanding Samsung Easy Printer Manager
Advanced settings user interface overview
Troubleshooting button This button opens
To the advanced settings user interface see
Device Settings
Alert Settings Windows only
Job Accounting
Using Samsung Printer Status
Samsung Printer Status overview
Preferences, click the Basic tab Printer Status button
Icon Mean Description
Option
Order Supplies
User’s Guide
Close
Using Samsung Printer Experience
Understanding the Samsung Printer Experience
Printer Information
Basic printing
Printing from Windows
Cancelling a print job
Opening more settings
Click More settings
Eco settings
Paper settings
Layout settings
Basic tab
Scanning from Samsung Printer Experience
Scanning from Windows
Security tab
Job Accounting
Click Scan and save the image
Using the Linux Unified Driver Configurator
Opening Unified Driver Configurator
Printers configuration
Switches to Printers configuration
Shows all of the installed machines
Printers tab
Classes tab
Ports configuration
Switches to Ports configuration
Troubleshooting
Paper feeding problems
Power and cable connecting problems
Printing problems
Machine selects print
Print job is extremely
Slow Half the page is blank
Machine prints, but
Condition Possible cause Suggested solutions
Pages print, but they are
Blank
Photos is not good
Printing problems
Printing quality problems
Condition Suggested solutions Light or faded print
Condition
Toner specks
Dropouts
White Spots
Condition Suggested solutions Vertical lines
Black or color background
Toner smear
Background scatter
Characters or pictures
Curl or wave
Condition Suggested solutions Wrinkles or creases
Back of printouts are dirty
Solid color or black pages
Condition Suggested solutions Loose toner
Character voids
Horizontal stripes
Condition Suggested solutions Curl
An unknown image
Repetitively appears on a few
Sheets
Operating system problems
Common Windows problems
Common Mac problems
Condition Suggested solutions
During cover page printing Cover
Common Linux problems
Common PostScript problems
Country/Region Customer Care Center WebSite
Cote D’ Ivoire
Cyprus
Hong Kong
Nicaragua
Russia
Access point
802.11
AppleTalk
802.11b/g/n
Default
Coverage
Collation
Control Panel
Duplex
Dot Matrix Printer
Duty Cycle
EtherTalk
Emulation
Ethernet
Fuser Unit
Gateway
Grayscale
Halftone
Mass storage device HDD
ITU-T No chart
IPM
MAC address
Modem
NetWare
Originals
Resolution
PostScript
Printer Driver
Print Media
Subnet Mask
Toner Cartridge
UNC Path
Watermark
WPA-PSK
Index
Machine overview
46 S
Unix