Samsung SLM3820DWXAA, SLM3320NDXAA manual Common PostScript problems

Operating system problems

4

Common PostScript problems

The following situations are PS language specific and may occur when several printer languages are used.

Problem	Possible cause	Solution
The PostScript file cannot be	The PostScript driver may not be installed	• Install the PostScript driver (see "Software Installation" on page 123).
printed	correctly.	• Print a configuration page and verify that the PS version is available for
		printing.
		• If the problem persists, contact a service representative.
Limit Check Error report prints	The print job was too complex.	You might need to reduce the complexity of the page or install more memory.
A PostScript error page prints	The print job may not be PostScript.	Make sure that the print job is a PostScript job. Check to see whether the software
		application expected a setup or PostScript header file to be sent to the machine.
The optional tray is not	The printer driver has not been configured to	Open the driver properties, select the Device Options tab, and set the tray option
selected in the driver	recognize the optional tray.	(see "Setting Device Options" on page 67).

6. Troubleshooting 252