Samsung SLM3820DWXAA, SLM3320NDXAA manual Toner-related messages

Understanding display messages

8

Toner-related messages

Message	Meaning	Suggested solutions
Install toner	A toner cartridge is not	Reinstall the toner cartridge.
	installed.
	A toner cartridge is not	Reinstall the toner cartridge two or
	being detected	three times to confirm it is seated
		properly. If the problem persists,
		contact the service representatives.
	Not removed	Remove the protective film from the
	protective film from	toner cartridge.
	toner.
Not Compatible	The indicated toner	Install the corresponding toner
Toner cartridge	cartridge is not	cartridge with a Samsung-genuine
	suitable for your	cartridge (see "Replacing the toner
	machine.	cartridge" on page 62).
Prepare new	Small amount of toner	Prepare a new cartridge for a
cartridge	is left in the indicated	replacement. You may temporarily
	cartridge. The	increase the printing quality by
	estimated cartridge	redistributing the toner (see
	lifea of toner is close.	"Redistributing toner" on page 60).

Message	Meaning	Suggested solutions
Replace	A toner cartridge has	• You can choose Stop or Continue
new cartridge	reached its estimated	as shown on the control panel. If
	cartridge lifea.	you select Stop, the printer stops
		printing. If you select Continue, the
		printer keeps printing but the
		printing quality cannot be
		guaranteed.
		• Replace the toner cartridge for the
		best print quality when this
		message appears. Using a cartridge
		beyond this stage can result in
		printing quality issues (see
		"Replacing the toner cartridge" on
		page 62).

a.Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798 (see "Available consumables" on page 54). The number of pages may be affected by operating environment, percentage of image area, printing interval, media, percentage of image area, and media size. Some amount of toner may remain in the cartridge even when replace new cartridge appears and the machine stops printing.

Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty.

4. Troubleshooting 96