Samsung SLM3320NDXAA, SLM3820DWXAA manual Common Linux problems

Operating system problems

3

Common Linux problems

condition	Suggested solutions
The machine does not print.	• Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab
	in Printers configuration window to look at the list of available machines. Make sure that your machine is displayed
	on the list. If not, open Add new printer wizard to set up your device.
	• Check if the machine is started. Open Printers configuration and select your machine on the printers list. Look at the
	description in the Selected printer pane. If its status contains Stopped string, press the Start button. After that normal
	operation of the machine should be restored. The “stopped” status might be activated when some problems in printing
	occurred.
	• Check if your application has special print option such as “-oraw”. If “-oraw” is specified in the command line parameter,
	then remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit command line parameter
	in the command item.
I encounter error “Cannot open port	Avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known versions of CUPS
device file” when printing a document.	(Common UNIX Printing System) server break the print job whenever print options are changed and then try to restart the
	job from the beginning. Since Unified Linux Driver locks the port while printing, the abrupt termination of the driver keeps
	the port locked and unavailable for subsequent print jobs. If this situation occurs, try to release the port by selecting
	Release port in Port configuration window.
When printing a document over the	The CUPS (Common UNIX Printing System) version distributed with SuSE Linux 9.2 (cups-1.1.21) has a problem with ipp
network in SuSE 9.2, the printer does not	(Internet Printing Protocol) printing. Use the socket printing instead of ipp or install later version of CUPS (Common UNIX
print.	Printing System) (cups-1.1.22 or higher).

Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.

6. Troubleshooting 251