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Samsung SLM3820DWXAA, SLM3320NDXAA manual Inside the machine

Models: SLM3320NDXAA SLM3320ND SLM3820DWXAA

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Page 85

Clearing paper jams

4

Inside the machine

The fuser area is hot. Take care when removing paper from the machine.

4. Troubleshooting 85

Image 85

Samsung SLM3820DWXAA, SLM3320NDXAA manual Inside the machine

Contents

User’s Guide Basic Appendix Introduction Environmentally friendly Key benefitsConvenience Supports various wireless network setting method Operating System Features by modelsSyncThru Admin Web Service Select Software to Install windowPS printer drivera XPS printer drivera Samsung Easy Printer ManagerAirPrint Google Cloud Print Optional tray Tray2Machine does not print Useful to knowGeneral icons About this user’s guideConventions Icon Text DescriptionImportant safety symbols Safety informationOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Safety information Components Machine overviewFront view Rear view M332xND/M382xD Control panel overviewM382xND/M382xDW/M402xND Turning on the machine Installing the driver locally Windows Accessories RunCollection Program optional. Then, click Next From the Windows 8 Start Screen Click Programs and Features Reinstalling the driverMachine’s basic settings Menu Overview and Basic SetupMenu overview Accessing the menuMenu overview Secured Job Wi-Fi Direct Wi-Fi Signal CLR Wi-Fi SetStored Job OverwritePress System Setup Machine’s basic settingsMachine’s basic settings Tray overview Media and trayPaper length guide Paper width guideLoading paper in the tray Tray 1 / optional tray Multi-purpose or Manual feeder tray Tips on using the Multi-purpose or Manual feeder trayMedia and tray Printing on special media Manager select Switch to advanced mode Device SettingsTypes Tray Optional traya Multi-purpose or PlainEnvelope Labels TransparencyCard stock/ Custom-sized paper Preprinted paperGlossy Photo Setting the paper size and typePress Paper Size or Paper Type Using the output support Printing Basic printingOpening printing preferences Canceling a print jobClick Properties or Preferences Using help Using a favorite settingEco printing Setting Eco mode on the control panelEco options Setting eco mode on the driverResult simulator Settings Machine Settings System Ram Disk Starting secure printing from the SyncThru Web ServiceSecure printing Maintenance Ordering supplies and accessories Available consumables Available consumables Accessory Function Part name Memory module a Available accessoriesConnector f Optional tray bAvailable maintenance parts Handling instructions Storing the toner cartridgeToner cartridge usage Estimated cartridge life Redistributing toner M3320/M3820/M4020 series M3325/M3825/M4025 series Toner cartridge Replacing the toner cartridgeM3320 M3820 M4020 series M3325 M3825 M4025 series Replacing the imaging unit Imaging unit M3325/M3825/M4025 seriesPrecautions Installing accessoriesSetting Device Options Select Device Options Password EncryptionUpgrading a memory module Installing accessories Monitoring the supplies life Setting the toner/imaging unit low alert Cleaning the outside Cleaning the machineCleaning the inside Cleaning the machine Cleaning the pickup roller Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Tray Clearing paper jamsOptional tray Clearing paper jams Manual feeder/multi-purpose tray M332xND/M382xD seriesM382xND/M382xDW/M402xND series Inside the machine M3320/M3820/M4020 series M3325/M3825/M4025 series Exit area Clearing paper jams Duplex unit area Clearing paper jams Color of the LED indicates the machines current status Understanding the status LEDStatus Red Machine is in power save modeUnderstanding the status LED Paper Jam-related messages Understanding display messagesToner-related messages Message Meaning Suggested solutions Replace new Message Meaning Suggested solutions Not InstalledImaging unit-related messages Image unitNetwork-related messages Tray-related messagesMisc. messages Remove paper Message Meaning Suggested solutions Output bin FullFuser Soon Tray1 rollerAppendix General specifications SpecificationsSpecifications Print media specifications Maximum size custom Minimum Size custom e, f Multi-purposeor manualSystem requirements Microsoft WindowsLinux MacItems Requirements Free HDD space GB 2 GB UnixItems Requirements Wireless security Items Specifications Network interfaceNetwork environment Network operating systemRegulatory information Laser safety statementPower saver China only Ozone safety RecyclingUnited States of America only Applicable in countries with separate collection systemsFCC information to the user Federal Communications Commission FCC Canadian radio interference regulationsUnited States of America Intentional emitter per FCC PartRussia only Germany only FCC Statement for Wireless LAN useTurkey only Thailand only Important warningReplacing the Fitted Plug for UK Only Green and Yellow EarthEC Certification Approvals and CertificationsDeclaration of conformity European countries European states qualified under wireless approvals Wireless guidanceIsrael only Regulatory compliance statements European states with restrictions on useRegulatory information China only REV.1.00 CopyrightAdvanced Advanced 230 Software Installation Click Continue Installation for MacType and click Continue Or Print & Fax Reinstallation for MacInstalling the Unified Linux Driver Installation for LinuxReinstallation for Linux Using a Network- Connected Machine SyncThru Web Service SyncThru Web Admin ServiceSetIP wired network setup IPv4 configuration using SetIP Windows Wired network setupPrinting a network configuration report Setting IP addressNetwork manager before proceeding IPv4 configuration using SetIP MacOpen /opt /Samsung /mfp /share /utils Set IP Address buttonReport Software to Install window Installing driver over the networkRead and accept The software End User License Agreement Command-line Parameters Silent installation ModeFrom Charms, select Settings Change PC settings Devices Click Add a deviceCommand- line Definition Description Opens Printers and Faxes MacPrinters and Faxes folder Linux Install the Linux driver and add network printerContinue Click IP and select HP Jetdirect Socket in ProtocolAdd a network printer Installing the Unix printer driver packageSetting up the printer Uninstalling the printer driver packageAccept printername Enable printername It will open the Uninstall Printer WizardInstalling driver over the network DHCPv6 address configuration IPv6 configurationActivating IPv6 From the control panelID admin Password sec00000 From the SyncThru Web ServiceSettings IPv6 address configuration Wireless network name and network password Wireless network setupUnderstanding your network type Getting startedMac user, see Access point via USB cable recommended on Introducing wireless set up methodsWi-Fi Direct setup Network Wi-Fi WPS Using the WPS buttonItems to prepare Choosing your typeConnecting in PIN mode Connecting in PBC modeMachines with a display screen Machines without a display screen Disconnecting from a network Re-connecting to a networkCanceling the connection process Using the menu buttonSetup using Windows Access point via USB cable recommendedItems to prepare Creating the infrastructure networkOperation Mode Select Infrastructure Finish Ad hoc via USB cableCreating the ad hoc network in Windows Operation Mode Select ad hocFor the Dhcp method Setup using MacFor the Static method Current settings. Recommended. Then, click Next Cable between the computer and machine WEP Key Index Creating the ad hoc network in MacQuit Using a network cableIP setting using SetIP Program Windows Printing a network configuration reportConfiguring the machine’s wireless network Using SyncThru Web ServiceClick Wireless Wizard Setting the Wi-Fi Direct for mobile printing Turning the Wi-Fi network on/offClick Wireless Custom Menu Network Wi-Fi Wi-Fi Direct on the control panel Setting up Wi-Fi DirectFrom the USB cable-connected computerrecommended From the machine Machines with a display screenProblems during setup or driver installation Setting up the mobile deviceTroubleshooting for wireless network From the network-connected computerConnecting Failure Ssid Not Found Connecting Failure General Connection Error Connecting Failure Invalid SecurityConnecting Failure Connected Wired Network Connecting Failure Assigning the IP addressOther problems Wireless network setup Supported Mobile OS Samsung MobilePrintSupported devices AirPrint Setting up AirPrintPrinting via AirPrint Click AirPrintAirPrint Registering your Google account to the printer Google Cloud PrintClick Register Click Finish printer registration Printing with Google Cloud PrintClick Manage your printers Tap Click here to PrintSelect Print with Google Cloud Print Before you begin reading Useful Setting MenusBefore you begin reading a chapter Account InformationPortrait Orientation Landscape Description LayoutLong Edge Duplex Short Edge MP Tray/ Tray PaperGraphic Clock Mode a System SetupDate & Time a SkipBlankPage Auto Power Off On Timeout Emulation Network Wi-FiOption Description TCP/IP IPv4 TCP/IP IPv6You can activate or deactivate the following protocols Job Management Special Features Altitude adjustment Entering alphanumeric characters Entering various charactersKeypad letters and numbers Key Assigned numbers, letters, or charactersChanging the default print settings Printing featuresSetting your machine as a default machine Select Control Panel Devices and PrintersPrinting to a file PRN Using advanced print featuresPoster Printing Understanding special printer featuresBooklet Printinga Double-sided Printing Description Watermark DocumentEditing a watermark Creating aDeleting a Overlay aList box Using a page overlayPrinting Preferences window, click the Advanced tab Print Modeb Job Accountingb Using Direct Printing Utility What is Direct Printing Utility?Printing From the Start menu select Programs or All ProgramsPrinting a document Using the right-click menuMac printing Printing multiple pages on one sheet Changing printer settingsPrinting on both sides of the paper Printing from applications Using helpLinux printing Open the Unified Driver Configurator Configuring Printer PropertiesPrinting files Lp -d printer name -o option file nameProceeding the print job Changing the machine settingsUnix printing General tabImage tab Printer-Specific Settings tabText tab Margins tabFrom the printer driver Using optional device featuresUsing optional device features Samsung AnyWeb Print Accessing managementFrom the Start menu, select Programs or All Programs Accessing management toolsFind Samsung Printers Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver How to useLogging into SyncThru Web Service Using SyncThru Web ServiceMaintenance tab Settings tabInformation tab Security tab Setting the system administrator’s information Mail notification setupUsing SyncThru Web Service Understanding Samsung Easy Printer Manager Using Samsung Easy Printer ManagerTroubleshooting button This button opens Advanced settings user interface overviewTo the advanced settings user interface see Alert Settings Windows only Device SettingsJob Accounting Samsung Printer Status overview Using Samsung Printer StatusPreferences, click the Basic tab Printer Status button Icon Mean DescriptionOrder Supplies OptionUser’s Guide CloseUnderstanding the Samsung Printer Experience Using Samsung Printer ExperiencePrinter Information Printing from Windows Basic printingOpening more settings Cancelling a print jobClick More settings Paper settings Eco settingsLayout settings Basic tabScanning from Windows Scanning from Samsung Printer ExperienceSecurity tab Job AccountingClick Scan and save the image Opening Unified Driver Configurator Using the Linux Unified Driver ConfiguratorSwitches to Printers configuration Printers configurationShows all of the installed machines Printers tabClasses tab Switches to Ports configuration Ports configurationTroubleshooting Paper feeding problems Power and cable connecting problems Printing problems Print job is extremely Machine selects printSlow Half the page is blank Machine prints, butPages print, but they are Condition Possible cause Suggested solutionsBlank Photos is not goodPrinting problems Condition Suggested solutions Light or faded print Printing quality problemsToner specks ConditionDropouts White SpotsBlack or color background Condition Suggested solutions Vertical linesToner smear Characters or pictures Background scatterCurl or wave Back of printouts are dirty Condition Suggested solutions Wrinkles or creasesSolid color or black pages Character voids Condition Suggested solutions Loose tonerHorizontal stripes An unknown image Condition Suggested solutions CurlRepetitively appears on a few SheetsCommon Windows problems Operating system problemsCondition Suggested solutions Common Mac problemsDuring cover page printing Cover Common Linux problems Common PostScript problems Cote D’ Ivoire Country/Region Customer Care Center WebSiteCyprus Hong Kong Nicaragua Russia 802.11 Access pointAppleTalk 802.11b/g/nCoverage DefaultCollation Control PanelDot Matrix Printer DuplexDuty Cycle Emulation EtherTalkEthernet Fuser UnitGrayscale GatewayHalftone Mass storage device HDDIPM ITU-T No chartModem MAC addressOriginals NetWarePostScript ResolutionPrinter Driver Print MediaToner Cartridge Subnet MaskWatermark UNC PathWPA-PSK Index Machine overview 46 S Unix