User’s Guide
Basic
Appendix
Introduction
Key benefits
Environmentally friendly
Convenience
Supports various wireless network setting method
Features by models
Operating System
PS printer drivera
Select Software to Install window
SyncThru Admin Web Service
XPS printer drivera Samsung Easy Printer Manager
Optional tray Tray2
AirPrint Google Cloud Print
Useful to know
Machine does not print
Conventions
About this user’s guide
General icons
Icon Text Description
Important safety symbols
Safety information
Operating environment
Operating method
Installation / Moving
Maintenance / Checking
Supply usage
Safety information
Machine overview
Components
Front view
Rear view
Control panel overview
M332xND/M382xD
M382xND/M382xDW/M402xND
Turning on the machine
Installing the driver locally
Windows
Accessories Run
Collection Program optional. Then, click Next
From the Windows 8 Start Screen
Reinstalling the driver
Click Programs and Features
Menu Overview and Basic Setup
Machine’s basic settings
Accessing the menu
Menu overview
Menu overview
Stored Job
Wi-Fi Direct Wi-Fi Signal CLR Wi-Fi Set
Secured Job
Overwrite
Machine’s basic settings
Press System Setup
Machine’s basic settings
Paper length guide
Media and tray
Tray overview
Paper width guide
Loading paper in the tray
Tray 1 / optional tray
Tips on using the Multi-purpose or Manual feeder tray
Multi-purpose or Manual feeder tray
Media and tray
Types Tray Optional traya Multi-purpose or
Manager select Switch to advanced mode Device Settings
Printing on special media
Plain
Envelope
Transparency
Labels
Preprinted paper
Card stock/ Custom-sized paper
Glossy Photo
Setting the paper size and type
Press Paper Size or Paper Type
Using the output support
Basic printing
Printing
Opening printing preferences
Canceling a print job
Click Properties or Preferences
Using a favorite setting
Using help
Setting Eco mode on the control panel
Eco printing
Eco options
Setting eco mode on the driver
Result simulator
Settings Machine Settings System Ram Disk
Starting secure printing from the SyncThru Web Service
Secure printing
Maintenance
Ordering supplies and accessories
Available consumables
Available consumables
Connector f
Available accessories
Accessory Function Part name Memory module a
Optional tray b
Available maintenance parts
Handling instructions
Storing the toner cartridge
Toner cartridge usage
Estimated cartridge life
Redistributing toner
M3320/M3820/M4020 series M3325/M3825/M4025 series
Replacing the toner cartridge
Toner cartridge
M3320 M3820 M4020 series
M3325 M3825 M4025 series
Replacing the imaging unit
M3325/M3825/M4025 series
Imaging unit
Precautions
Installing accessories
Setting Device Options
Password Encryption
Select Device Options
Upgrading a memory module
Installing accessories
Monitoring the supplies life
Setting the toner/imaging unit low alert
Cleaning the machine
Cleaning the outside
Cleaning the inside
Cleaning the machine
Cleaning the pickup roller
Tips for moving & storing your machine
Troubleshooting
Tips for avoiding paper jams
Clearing paper jams
Tray
Optional tray
Clearing paper jams
M332xND/M382xD series
Manual feeder/multi-purpose tray
M382xND/M382xDW/M402xND series
Inside the machine
M3320/M3820/M4020 series
M3325/M3825/M4025 series
Exit area
Clearing paper jams
Duplex unit area
Clearing paper jams
Understanding the status LED
Color of the LED indicates the machines current status
Machine is in power save mode
Status Red
Understanding the status LED
Understanding display messages
Paper Jam-related messages
Toner-related messages
Imaging unit-related messages
Message Meaning Suggested solutions Not Installed
Message Meaning Suggested solutions Replace new
Image unit
Network-related messages
Tray-related messages
Misc. messages
Fuser Soon
Message Meaning Suggested solutions Output bin Full
Remove paper
Tray1 roller
Appendix
Specifications
General specifications
Specifications
Print media specifications
Minimum Size custom e, f Multi-purposeor manual
Maximum size custom
Microsoft Windows
System requirements
Mac
Linux
Items Requirements Free HDD space GB 2 GB
Unix
Items Requirements
Network environment
Items Specifications Network interface
Wireless security
Network operating system
Laser safety statement
Regulatory information
Ozone safety Recycling
Power saver China only
United States of America only
Applicable in countries with separate collection systems
FCC information to the user
United States of America
Canadian radio interference regulations
Federal Communications Commission FCC
Intentional emitter per FCC Part
FCC Statement for Wireless LAN use
Russia only Germany only
Replacing the Fitted Plug for UK Only
Important warning
Turkey only Thailand only
Green and Yellow Earth
EC Certification
Approvals and Certifications
Declaration of conformity European countries
Israel only Regulatory compliance statements
Wireless guidance
European states qualified under wireless approvals
European states with restrictions on use
Regulatory information
China only
Copyright
REV.1.00
Advanced
Advanced
230
Software Installation
Click Continue
Installation for Mac
Type and click Continue
Reinstallation for Mac
Or Print & Fax
Installation for Linux
Installing the Unified Linux Driver
Reinstallation for Linux
Using a Network- Connected Machine
SyncThru Web Service
SyncThru Web Admin Service
SetIP wired network setup
Printing a network configuration report
Wired network setup
IPv4 configuration using SetIP Windows
Setting IP address
IPv4 configuration using SetIP Mac
Network manager before proceeding
Open /opt /Samsung /mfp /share /utils
Set IP Address button
Report
Installing driver over the network
Software to Install window
Read and accept The software End User License Agreement
From Charms, select Settings Change PC settings Devices
Silent installation Mode
Command-line Parameters
Click Add a device
Command- line Definition Description
Opens Printers and Faxes
Mac
Printers and Faxes folder
Continue
Install the Linux driver and add network printer
Linux
Click IP and select HP Jetdirect Socket in Protocol
Installing the Unix printer driver package
Add a network printer
Accept printername Enable printername
Uninstalling the printer driver package
Setting up the printer
It will open the Uninstall Printer Wizard
Installing driver over the network
Activating IPv6
IPv6 configuration
DHCPv6 address configuration
From the control panel
ID admin Password sec00000
From the SyncThru Web Service
Settings
IPv6 address configuration
Understanding your network type
Wireless network setup
Wireless network name and network password
Getting started
Introducing wireless set up methods
Mac user, see Access point via USB cable recommended on
Wi-Fi Direct setup
Items to prepare
Using the WPS button
Network Wi-Fi WPS
Choosing your type
Connecting in PIN mode
Connecting in PBC mode
Machines with a display screen
Machines without a display screen
Canceling the connection process
Re-connecting to a network
Disconnecting from a network
Using the menu button
Items to prepare
Access point via USB cable recommended
Setup using Windows
Creating the infrastructure network
Operation Mode Select Infrastructure
Ad hoc via USB cable
Finish
Operation Mode Select ad hoc
Creating the ad hoc network in Windows
For the Dhcp method
Setup using Mac
For the Static method
Current settings. Recommended. Then, click Next
Cable between the computer and machine
Creating the ad hoc network in Mac
WEP Key Index
Using a network cable
Quit
Configuring the machine’s wireless network
Printing a network configuration report
IP setting using SetIP Program Windows
Using SyncThru Web Service
Click Wireless Wizard
Setting the Wi-Fi Direct for mobile printing
Turning the Wi-Fi network on/off
Click Wireless Custom
From the USB cable-connected computerrecommended
Setting up Wi-Fi Direct
Menu Network Wi-Fi Wi-Fi Direct on the control panel
From the machine Machines with a display screen
Troubleshooting for wireless network
Setting up the mobile device
Problems during setup or driver installation
From the network-connected computer
Connecting Failure Ssid Not Found
Connecting Failure Connected Wired Network
Connecting Failure Invalid Security
Connecting Failure General Connection Error
Connecting Failure Assigning the IP address
Other problems
Wireless network setup
Supported Mobile OS
Samsung MobilePrint
Supported devices
Printing via AirPrint
Setting up AirPrint
AirPrint
Click AirPrint
AirPrint
Registering your Google account to the printer
Google Cloud Print
Click Register
Click Manage your printers
Printing with Google Cloud Print
Click Finish printer registration
Tap Click here to Print
Select Print with Google Cloud Print
Useful Setting Menus
Before you begin reading
Before you begin reading a chapter
Information
Account
Portrait Orientation Landscape Description
Layout
Long Edge Duplex Short Edge
Paper
MP Tray/ Tray
Graphic
Clock Mode a
System Setup
Date & Time a
SkipBlankPage
Auto Power Off On Timeout
Emulation
Option Description
Wi-Fi
Network
TCP/IP IPv4 TCP/IP IPv6
You can activate or deactivate the following protocols
Job Management
Special Features
Altitude adjustment
Keypad letters and numbers
Entering various characters
Entering alphanumeric characters
Key Assigned numbers, letters, or characters
Setting your machine as a default machine
Printing features
Changing the default print settings
Select Control Panel Devices and Printers
Using advanced print features
Printing to a file PRN
Understanding special printer features
Poster Printing
Booklet Printinga Double-sided Printing Description
Document
Watermark
Deleting a
Creating a
Editing a watermark
Overlay a
List box
Using a page overlay
Printing Preferences window, click the Advanced tab
Print Modeb
Job Accountingb
Printing
What is Direct Printing Utility?
Using Direct Printing Utility
From the Start menu select Programs or All Programs
Printing a document
Using the right-click menu
Mac printing
Printing multiple pages on one sheet
Changing printer settings
Printing on both sides of the paper
Printing from applications
Using help
Linux printing
Printing files
Configuring Printer Properties
Open the Unified Driver Configurator
Lp -d printer name -o option file name
Unix printing
Changing the machine settings
Proceeding the print job
General tab
Text tab
Printer-Specific Settings tab
Image tab
Margins tab
Using optional device features
From the printer driver
Using optional device features
Accessing management
Samsung AnyWeb Print
From the Start menu, select Programs or All Programs
Accessing management tools
Find Samsung Printers
Easy Capture Manager
Samsung AnyWeb Print
How to use
Easy Eco Driver
Using SyncThru Web Service
Logging into SyncThru Web Service
Maintenance tab
Settings tab
Information tab Security tab
Mail notification setup
Setting the system administrator’s information
Using SyncThru Web Service
Using Samsung Easy Printer Manager
Understanding Samsung Easy Printer Manager
Troubleshooting button This button opens
Advanced settings user interface overview
To the advanced settings user interface see
Alert Settings Windows only
Device Settings
Job Accounting
Preferences, click the Basic tab Printer Status button
Using Samsung Printer Status
Samsung Printer Status overview
Icon Mean Description
User’s Guide
Option
Order Supplies
Close
Understanding the Samsung Printer Experience
Using Samsung Printer Experience
Printer Information
Basic printing
Printing from Windows
Opening more settings
Cancelling a print job
Click More settings
Layout settings
Eco settings
Paper settings
Basic tab
Security tab
Scanning from Samsung Printer Experience
Scanning from Windows
Job Accounting
Click Scan and save the image
Using the Linux Unified Driver Configurator
Opening Unified Driver Configurator
Shows all of the installed machines
Printers configuration
Switches to Printers configuration
Printers tab
Classes tab
Ports configuration
Switches to Ports configuration
Troubleshooting
Paper feeding problems
Power and cable connecting problems
Printing problems
Slow Half the page is blank
Machine selects print
Print job is extremely
Machine prints, but
Blank
Condition Possible cause Suggested solutions
Pages print, but they are
Photos is not good
Printing problems
Printing quality problems
Condition Suggested solutions Light or faded print
Dropouts
Condition
Toner specks
White Spots
Black or color background
Condition Suggested solutions Vertical lines
Toner smear
Background scatter
Characters or pictures
Curl or wave
Back of printouts are dirty
Condition Suggested solutions Wrinkles or creases
Solid color or black pages
Character voids
Condition Suggested solutions Loose toner
Horizontal stripes
Repetitively appears on a few
Condition Suggested solutions Curl
An unknown image
Sheets
Operating system problems
Common Windows problems
Condition Suggested solutions
Common Mac problems
During cover page printing Cover
Common Linux problems
Common PostScript problems
Country/Region Customer Care Center WebSite
Cote D’ Ivoire
Cyprus
Hong Kong
Nicaragua
Russia
AppleTalk
Access point
802.11
802.11b/g/n
Collation
Default
Coverage
Control Panel
Dot Matrix Printer
Duplex
Duty Cycle
Ethernet
EtherTalk
Emulation
Fuser Unit
Halftone
Gateway
Grayscale
Mass storage device HDD
ITU-T No chart
IPM
MAC address
Modem
NetWare
Originals
Printer Driver
Resolution
PostScript
Print Media
Subnet Mask
Toner Cartridge
UNC Path
Watermark
WPA-PSK
Index
Machine overview
46 S
Unix