Samsung SLM3320ND Condition Suggested solutions Loose toner, Character voids, Horizontal stripes

Printing quality problems

	Condition		Suggested solutions
Loose toner		• Clean the inside of the machine (see "Cleaning the machine" on page 73).
		•	Check the paper type, thickness, and quality.
		•	Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 62).
		If the problem persists, the machine may require repair. Contact a service representative.

Character voids Character voids are white areas within parts of characters that should be solid black:

A	• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
	• The paper may not meet paper specifications.

Horizontal stripes If horizontally aligned black streaks or smears appear:

•The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.

•The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on

page 62).

If the problem persists, the machine may require repairing. Contact a service representative.

6. Troubleshooting 247