Samsung SLM3320NDXAA, SLM3820DWXAA Understanding display messages, Paper Jam-related messages

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.

• You can resolve the error with the guideline from the computers’s Printing Status program window (see "Using Samsung Printer Status" on page 222).

•If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.

•When you call for service, provide the service representative with the contents of display message.

•Some messages may not appear on the display depending on the options or models.

•[error number] indicates the error number.

•[tray type] indicates the tray number.

•[media type] indicates the media type.

•[media size] indicates the media size.

Message	Meaning	Suggested solutions
Paper jam	Paper has jammed during	Clear the jam (see "In
inside of duplex	duplex printing. This is	the duplex unit area"
	applicable only to	on page 90).
	machines with this feature.
Paper jam	Paper has jammed in inside	Clear the jam (see
inside machine	the machine.	"Inside the machine"
		on page 85).
Paper jam in tray1	Paper has jammed in the	Clear the jam (see "In
	tray.	tray 1" on page 80).
Paper jam in tray 2	Paper has jammed in the	Clear the jam (see "In
	optional tray.	optional tray" on page
		81).
Paper jamin MP tray	Paper has jammed in the	Clear the jam (see "In
	multi-purpose tray.	the manual feeder/
		multi-purpose tray" on
		page 83).

Paper Jam-related messages

Message	Meaning	Suggested solutions
Paper jam	Paper has jammed in the	Clear the jam (see "In
in exit area	exit area.	exit area" on page 88).

4. Troubleshooting 95