LED1, Message Beep | SATO CL608VA, CL612VA manual

Section 6. Troubleshooting

ERROR SIGNALS	CL408 and CL412

STATUS	LCD	AUDIBLE	ERROR CONDITION	TO CLEAR
LED(1)	MESSAGE	BEEP

Red	Machine Error	1 Long	Machine Error	Cycle power on/off

Red	EEPROM Error	1 Long	EEPROM Read/Write	Cycle power on/off

Red	Head Error	1 Long	Head	Cycle power on/off

Red	Sensor Error	3 Short	Sensor	Open/Close Head

Red Blinking	Card R/W Error	1 Long	Memory Card Read/Write	Cycle power on/off

Red Blinking	Card Low Battery	1 Long	Memory Card Battery Low	Cycle power on/off

Red Blinking	Head Open	3 Short	Head Open	Close head lever

Red Blinking	Cover Open	3 Short	Front/Top Door Open	Close Doors

Red Blinking	Parity Error	3 Short	RS232 Parity Error	Cycle power on/off

Red Blinking	Overrun Error	3 Short	RS232 Overrun Error	Cycle power on/off

Red Blinking	Framing Error	3 Short	RS232 Framing Error	Cycle power on/off

Red Blinking	Buffer Over	3 Short	Buffer Overflow	Cycle power on/off

Red Blinking	Paper End	3 Short	Label End	Open/Close Head

Red Blinking	Ribbon End	3 Short	Ribbon End	Open/Close Head

Red Blinking	Cutter Error	3 Short	Cutter Malfunction	Open/Close Head

(1) The Status indicator is a two-color (red and green) LED.

SATO CL Series Printers

9001035 Rev. E

Page 6-5

Image 195

SATO CL608VA, CL612VA manual LED1, Message Beep

Contents

CL Series Thermal Transfer Printers Sato CL Series Printers PN 9001035 Rev E CL Series Printer OPERATOR’S Manual Appendices Preface Table of Contents Programming Interface Specifications UPC-A/EAN-13 Preface This page left intentionally blank Introduction Section Printer Overview General Printer Specifications Printer OverviewCL408 CL412 CL608 CL612 Potentiometer Adjustments CL408 CL608 CL412 CL612 Character Fonts MSI Postnet UCC/EAN-128 BAR Codes Physical Power Requirements Accessory Optional Accessories This page left intentionally blank Section Installation and Configuration Installation and Configuration Unpacking and Parts IdentificationCL6XX Packaging Setting UP the Printer Loading LABELS, Tags and Ribbon CL608 and CL612Loading Labels or Tags Installation and Configuration Loading the Ribbon Sato CL Series Printers 9001035 Rev. E Loading Labels and Tags CL408 and CL412 Sensor Assembly Doors Label Sensor Adjustments Operator Panel Online ErrorLabel Ribbon To adjust home position of the label +/- 3.75 mm Located behind the Front Access Door. PotentiometerTo adjust print darkness fine tuning To adjust amount of back/forward feed for Threshold Option ConnectorStatus Label Taken EXT Rear Panel Two slots for optional Pcmcia Memory Cards PowerSwitch to turn power On or Off External signal connector for Accessories, AMP Switches and Sensors Ribbon End Sensor Head Open SwitchTop Access Door Front Access Door Printer DIP Switch Configuration ALL Models DSW1-1DSW1-2 DSW1-3 DSW2-1 DSW1-4DSW1-5 DSW1-6 DSW1-7 DSW1-8 DSW2-8 DSW2-4DSW2-5 DSW2-7 DSW3-8 DSW3-4DSW3-5 DSW3-6 DSW3-7 Printer Adjustments Power , then DSW2-4=ON Power on Print Darkness Setting User Mode Sensor Position Print Speed AdjustmentPitch Offset and Direction Label Feed Direction Pitch Direction Cancel Print Job Auto Online Setting Zero Slash Setting Vertical Offset Setting Horizontal Offset and DirectionCL608 CL612 CL408 CL412 Vertical Offset To1424 Direction Label Edge Label Feed Inside HOR. Offset Backing with Label Label Backing Only 0V to Less than Sensor Threshold Level Label Only Eye Mark Less than 5V to Calendar Set Calendar Enabled No YES Exit Advanced Mode Ignore CR/LFPrint Darkness Type Advanced Mode Counters Advanced Mode Counters CL608 CL612 CL408 CL412 Print Size Installation and Configuration Potentiometer Adjustments ALL Models Direction Print Buffer Hex Dump Potentiometer AdjustmentsHEX Dump Diagnostic Labels ALL Models Sensor Threshold Installation and Configuration Procedures Adjusting the Print QualityDarkness Print Cleaning and Maintenance Cleaning the Print HEAD, Platen and Rollers Cleaning the Platen and Rollers Replacing the Print Head Supplies Needed Cleaning the Sensors Supplies needed 250V 3A Fuse Replacing the Fuse Print Potentiometer Cleaning the Platen Cleaning the Print Head and PlatenSupplies needed Cleaning the Print Head Sato SA070 Cleaning Kit Replacing the Print Head Re-secure the print head by tightening the screw Sato CL Programming Language ESCCommandESCCommand Data ESCCommand Parameter Programming Reference Using BasicESC Command Parameter Data Selecting Protocol Control Codes Lprint E$A Open COM19600,E,8,1,CS,DS AS #1 Print Area Label Width = 2 x 25.4 mm/in x 12 dpmm = 610 dots Print Area New Base Reference Point = 1984 dots 610 dots = 1374 dots Label Width = 2 x 25.4 mm/in x 8 dpmm = 406 dotsNew Base Reference Point = Maximum Print Width Label Width ESCAESCA3H1374V0001 ESCH0070ESCV0310ESCL0101ESCXUSATO ESCQ1 Escz ESCH0050ESCV0200ESCB103100*SATO Rotated Fields Sato Sato Command Default Command Default Settings Command Codes MSI Bar Codes Esca Input to Printer Printer Output UCC-128 Without IncrementingWith Incrementing Special Notes ESCBW02100 Command Structure ESCBWaabbbCommand Function Bar Codes, Expansion Bar Codes, Variable Ratio Command Structure ESCBTabbccddee Code Expansion command see Individual bar code symbolsYou may use only one variable ratio bar code per label Command Structure ESCA3H-aaaaVbbbb Base Reference PointESCA3H100V0050 Printer configuration until a new Base Reference Point Printer Input Command Structure Store Command ESCTabccCharacters, Custom-Designed ESCK1H903F Character Pitch see Character is affected by the following commandsIf the printer power is lost Character Expansion see Character Expansion Command Structure ESCLaabb Line and Box command, if used within the data stream, may This command will expand the following fontsThis command will also affect the following commands Until a new expansion command is specified XM, XS, XL and XB Command StructureCharacter, Fixed Spacing Spacing Label constraints or to enhance readability Character Pitch This command affects fonts U, S, M, XU, XS, XM, OA & OB see This command is affected by the Escl Character ExpansionCommand see Page 4-23. The character pitch is actually Character Expansion command and this command together Set to proportional spacing Reset to fixed spacingEnd of the print job unless a reset command is sent Character, Proportional Spacing Command Structure ESC*a Clear Print Jobs & MemorySpecial Note Continuous Forms Printing Command Structure None Command Structure ESCWDHaaaaVbbbbXccccYdddd Copy Image AreaESCWDH0100V0050X0600Y0400 For the duplicate image see Cutter Command Command Structure ESCNULaaaaESCNUL0002 Fonts U, S, M, OA, OB, XU, XS & XM Command Structure Font XU Characters may be enlarged through the use of the Character ESC$A,100,200,0ESC$=123456 Font, VectorESC$a,b,c,d ESC$=data Other space Pitch command can be used with Vector fontsValue of 50 is used Font width and height values include asenders, desenders Command Structure Font WB Fonts WB, WL, XB & XLESCWB1123456 Characters may be enlarged through the use of the Escl Character Expansion command seeCharacter Pitch command see Expansion rate is at least 3 times in each direction Form Feed ESCAspaceESCZBlank label or tag Form Overlay, Recall Overlay buffer Loses power, the overlay must be sent againForm Overlay, Store Label image may be stored in this memory area at a time Command Structure ESCGabbbcccdata Graphics, CustomESCGH006006 Custom graphic is not affected by either of the Rotation Expansion commandCommands. Therefore, always design and locate your graphic Custom graphic cannot be enlarged by the Escl Character Graphics, PCX Command Structure ESCGPaaaaa,data Job ID Store Expansion of 2x2. You also establish a base reference point Command, you automatically select Font XS with a CharacterSimply issue an Ascii CR at the end of each text line Journal Print ESCFW02H0200 Lines and BoxesESCFWaabcccc ESCFWaabbVccccHdddd Normal print direction It is recommended that all lines and boxes be specified Line Feed Sato CL Series Printers 9001035 Rev. E Command Structure ESCHhhhhESCVvvvvESCRMaaaa,bbbb Mirror ImageTo be applied to a glass or other transparent surface With the Escr Rotate Moving Base Reference Point command All data preceding the command will be mirroredThis command can be used with the ESC% Rotate Fixed Base Reference Point command see Page 4-68. It cannot be used Off-Line mode as soon as the current print job is finished Off-LineTo an on-line status see Operator Panel in of this Command Structure ESCBPn...n PostnetESCBP123456789 Print Darkness Command Structure ESC#Ea ESC AR Resets the maximum print length to 7 178 mm Print Length, ExpandedESC AX Sets the print length to 14 356 mm Escax Print Position ESCA3 commands Bbbb Print Quantity Command Structure ESCQaaaaaa Print Speed Command Structure ESCCSaPlacement Must be placed immediately after Esca Allowable Print Speed settings are as follows Cycled off and back on since printing the previous label Repeat LabelTo print duplicate of the last label printed Duplicate of the previous label will be printed Replace Data Partial Edit ESC0 ESCzeroChanges specified within the current data stream Sato CL Series Printers 9001035 Rev. E Command Structure ESCaaaa,bbbb Reverse ImageESC100,50 Reverse image area is affected by the rotate commands Orientation when designing and sending the Reverse ImageTherefore, always assume the printer is in the normal print Rotate, Fixed Base Reference Point Command Structure ESC%a See Page 4-70 in the same data stream Do not combine this command and the Escr Rotate commandCommand is received Default value Rotated Direction Escr Escn command returns to the original base reference pointRotate, Moving Base Reference Point Normal Direction Escn Sato CL Series Printers 9001035 Rev. E Command Structure ESCFaaaabcccc,dd,ee Sequential NumberingESCF001-001,04,03 Equal to the number of different sequential values desired Labels, we need 50 total labels. The commands would be asThis command can not be used with the following commands Value specified for Print Quantity see Page 4-61 should be Start/Stop Label Calendar Option Commands Printer’s internal clock setting Command Structure ESCWPabbbPlacement Anywhere within the data stream Default None Then be printed on the label. This command does not change Once the year increments past 99 it will wrap back to This command requires the Calendar Option. See your SatoThis command can only be used once per data stream Representative for more details Command Structure ESCWAelements Calendar PrintESCWAMM/DD/YY hhmm This function requires the Calendar Option. See your Sato This command can be used up to six times per jobCopy or Reverse Image commands cannot be used with this Up to 16 characters can be used with this command Command Structure ESCWTaabbccddee Calendar SetESCWT9101311200 Memory Card Option Commands Memory Card Function Clear Card Memory Command Structure ESC*a,bb Memory Card Function Expand Memory Area Command Structure ESCEXa Standard Print Dots Length 178 mm Expanded with Requires ESCBJR1020201000004SATO Memory Card Function Fonts, TrueType Recall ESCBJD5 byte hex memory offsetdata Memory Card Function Fonts, TrueType StoreESCBJDcccccddddee...e ESCBJ50 byte header Command Structure ESCYR,aa ESC/D,bb,cc...c Memory Card Function Format/Field RecallESCYR,01 ESC/D,01,99 Command Structure ESCYS,aaESC/N,bb,cc Memory Card Function Format/Field StoreESCYS,01ESC/N,01,05 Memory Card Function Graphics, Custom Recall Command Structure ESCGRaaa Memory Card Function Graphics, Custom Store Command Structure ESCGIabbbcccddddata Esca Memory Card Function Graphics, PCX Recall Command Structure ESCPYaaaThis command requires Memory Card option. See your Sato See the Escpi Store PCX Graphics command ESCPI001,32000,data PCX Graphics Recall commandMemory Card Function Graphics, PCX Store ESCPIaaa,bbbbb,data Command Structure ESCBJFaaaaaaaa Memory Card Function InitializeESCBJFsatocard ESCCC1 Command Structure ESCCCaMemory Card Function Slot Select Example Example Escbjs Memory Card Function Status Custom Protocol Command Codes Download Command Structure ESCLD,a,b,c,d,e,f,g,h,iExample ESCLD,,,%,#,&,*,~,0,0 Preceding the Escz Stop code. No other commands can be Is omitted between two commas, the default Non-StandardProtocol Command codes for that parameter will be used. See This command must be sent as an independent data stream Two-Dimensional Symbols Printer Outpu Two-Dimensional Bar Codes Data Matrix, Data FormatCommand Structure ESCBXaabbccddeeefffghh ESCBX03080505000000001 Bit CRC Character SET Encoding Number Scheme ESCDC00006000 Two-Dimensional Bar Codes Data Matrix, Print Data To print sequential numbered Data Matrix symbols Two-Dimensional Bar Codes Data Matrix, Sequential NumberingCommand Structure ESCFXaaabcccdddeee Print Data Command 9001035 Rev. E Sato CL Series Printers Two-Dimensional Bar Codes Maxicode Command Structure ESCBVa,b,c,ddddddddd,eee,fff,gggg.....ESCExample ESCBV1,2,3,123456789,222,333,MESSAGEESC Requirements and the latest format requirements This command implements Maxicode AIM I.S.S. UPS VersionSymbol Online Version 5 for the UPS secondary message data format ESCBK0304400000021 Two-Dimensional Bar CodesCommand Structure ESCBKaabbcddeeffffnn...n Command Function Printer Input 9001035 Rev. E Sato CL Series Printers Interface Types Section Interface Specifications Multi Job Buffer Interface SpecificationsReceive Buffer Single Job Buffer General Specifications Electrical SpecificationsRS232C Serial Interface READY/BUSY Flow Control PIN Assignments Stxesca . . Job#1 . . Esczetxstxesca . . Job#n . . Esczetx Cable RequirementsData Streams On/X-Off Flow Control BI-DIRECTIONAL Communications STX 2 Byte ID1 Status Byte6 Byte Label RemainingETX Status Response Status Byte Definition, Bi-Com Protocol OFF-LINE, Error Condition Data Streams Centronics Parallel Interface PIN Direction Signal Description Accessory EXT Connector External Output Signal Types This page left blank intentionally Using the Centronics Parallel Interface Initial Checklist ESCA-DATA-ESCZ Troubleshooting Using the RS232C Serial Interface LED LCD Audible Error Condition To Clear Message Beep Error Signals Message Beep LED1 This page left intentionally blank Babbcccd AspaceZA3H-aaaa Vbbbb Appendix a Command Quick Reference CSa BWaabbbBXaabbccdd Eeefffghh FWaabbVccc FaaaabccccDdee FWaaHbbbb IDaa GabbbcccdataGPaaaaa Haaaa Paa QaaaaaaRMaaaa,bbbb XWa WBaXccccYdddd WLa Zero $a,b,c,d$=data Data for Vector font #Ea Aaaa,bbbb WAelements @ ,nn...nNULaaaa ~aaaa BJFaaaaaaaa BJaa..abb..bBJDcccccdddd Ee...e PIaa,bbbbb EXaGIabbbcccdd GRcc A-12 9001035 Rev. E Sato CL Series Printers BAR Code Symbologies Appendix B BAR Code Specifications Character Set CodabarESCB0bbcccd data d Ratio ESCBD0bbcccd data d ESCD0bbcccd data d ESCD1bbccc* data Command Structure Ratio ESCB1bbccc* dataCode ESCBD1bbccc* data Interleaved Two of Five I 2/5 ESCBD2bbccc dataESCD2bbccc data = Width of narrow element in dots Narrow BarWidth mils Factor Calculating Mod 10 Check DigitSteps to find the correct check digit Check digit is automatically calculated for EAN-8 Command Structure ESCB4bbccc dataCode and the human readable text below the symbol ESCD4bbccc data D5bbccc data Industrial Two of FiveB5bbccc data BD5bbccc data ESCD6bbccc data Matrix Two of FiveESCB6bbccc data ESCBD6bbccc data Subset B for 789, then shift to Subset C for Command Structure ESCBGbbcccdd dataDensity Char/inch Model Dimension Mils Subsets a Subset C See Code 128 Character Table on Page B-18 Ccc Bar height in dots Data ESCBAbbccc data dESCBDAbbccc data d ESCDAbbccc data d A-Z, -, ., Space, $, /, +, % Density Model Dimension Char/inch Ratio Mils Command Structure ESCBEbbccc data ESCDEbbccc dataBar code Bookland UPC/EAN Supplements Command Structure ESCBFbbccc data UCC-128 Command Structure ESCBIbbcccd data B-16 9001035 Rev. E Sato CL Series Printers Command Structure Escbp data Print Data ESCDCxxx...x Command Structure Data FormatData Matrix Sequential Numbering ESCFXaaabcccdddeee Structure of this symbology GSUPSNGS056872GS349GS99999999GS001/005 SymbologyESCAESCV0100ESCH0100 ESCBV1,1,2,123456789,840,001,RS01GS961Z01547089 Command Structure ESCBFaabbcddeeffffnnn...n Value Subset a Subset B Subset C Code 128 Character Table Code 128 Character Table Code 128 Character Table cont’d CUSTOM-DESIGNED Character Example Appendix C Custom Characters and Graphics ROW BIT MAP HEX Appendix C Custom Characters and Graphics Sato CL Series Printers 9001035 Rev.E C-3 Custom Graphics Example Sato CL Series Printers 9001035 Rev.E C-5 C-6 9001035 Rev.E Sato CL Series Printers Sato CL Series Printers 9001035 Rev.E C-7 PCX Graphics Example Installation Label Rewinder ALL ModelsRemoving and Unwinding the Roll General Operation Appendix D Optional FeaturesOperator Setup Label Cutter ALL Models Label Dispenser Routing, CL608/CL612 Label Dispense Option Label Backing Path, CL408/CL412 Label Dispenser Routing, CL408/CL412 Close the Top Access Cover D-6 9001035 Rev. E Sato CL Series Printers Type Error HandlingPcmcia Memory Cards Description D-8 9001035 Rev. E ATO CL Series Printers Interface Card ALL Models Calendar ALL Models D-10 9001035 Rev. E Sato CL Series Printers Description Download Command Structure Reset Download ProcedureAppendix E Custom Protocol Command Codes Sato CL Series Printers 9001035 Rev. E E-3 E-4 9001035 Rev. E Sato CL Series Printers Printers Supported About Label Wizard Appendix F Label Wizard Support